4 out of 5 sales and marketing cases we surveyed achieved ROI for at least 20% of life sciences firms. Read the full report, Infosys Life Sciences Journal, here: infy.com/3VB6YgI The life sciences industry is on the brink of a new era of innovation. From AI-powered clinical trials to digital patient companions, every industry process and touchpoint is being reimagined or upended. Presenting - Infosys Life sciences journal! This inaugural report details the life sciences industry perspective with insights to help industry leaders. Read to understand the 7 trends that will enable leaders to harness rapid change, transform their enterprises, and deliver breakthroughs for life. #lifesciences #pharma #pharmaceutical #AI #generativeAI Subhro Mallik Vishal Goyal, Ph.D Jeff Kavanaugh Phil Benton Infosys Consulting Anne Bichteler, Ph.D. David Champeaux Srinivas Chilukuri Surya Duvvuri Ed Francis Marta Picon Hernandez Sudip Hui George Hunnewell Prabhat Kaul Ashish Mishra Luca Morreale Suresh Ramasubbu Ashutosh Raut Thomas Røhme Gurdeep Singh Rooprai Vivek Ruikar Ian Storr Martin Woergaard Nikki Seifert, PhD Kate Bevan Jeff Mosier Chad Watt Pragya Rai Snehal Bhosale Isaac LaBauve Pramath Kant, Ph.D. Dylan Cosper
Infosys Knowledge Institute
Research Services
Richardson, Texas 23,018 followers
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About us
The Infosys Knowledge Institute (IKI) is the research and thought leadership arm of Infosys, covering topics such as talent, future of work, industry disruption, and technology trends. The Knowledge Institute helps industry leaders develop a deeper understanding of business and technology trends through compelling thought leadership. Our researchers and subject matter experts provide a fact base that aids decision making on critical business and technology issues.
- Website
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https://www.infosys.com/iki
External link for Infosys Knowledge Institute
- Industry
- Research Services
- Company size
- 201-500 employees
- Headquarters
- Richardson, Texas
- Type
- Public Company
- Founded
- 2018
Locations
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Primary
2400 N Glenville Dr.
Suite C150
Richardson, Texas 75082, US
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Bangalore, Karnataka, IN
Employees at Infosys Knowledge Institute
Updates
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August was an exciting month with insightful interviews from industry experts on AI innovation and the future of work. Here are the highlights: - Mark O’Conor from DLA Piper on building diverse, motivated teams and how AI is reshaping the legal field. Full interview: infy.com/4fM3PUs - Peter Fischer on why effective cybersecurity requires more than just advanced tools like AI. Full interview: infy.com/4dFMLxY - Shalendra Kumar, Head of Digital Enterprise Platform, on Coca-Cola Hellenic’s supply chain success story. Full webinar: infy.com/4cJ3Khy - Infosys Bank Tech Index volume 3 reveals a big shift — AI now accounts for 30% of the quarterly budget for banking firms. Full report: infy.com/3YFCX2s - How to make field operations more inviting to women? Melissa Lawson reveals the key. Full interview: infy.com/4dUJn1U - A diverse group of industry innovators exchange ideas for a low carbon future at the Infosys InspireNext event. Full series: infy.com/4ecfESC Mark O'Conor DLA Piper Samad Masood SCL - Society for Computers and Law Hans-Peter Fischer FTI Consulting Shalendra Kumar Coca-Cola HBC Priyanka Haldipur Dylan Cosper Infosys Financial Services Melissa Lawson, MBA Citizens Energy Group Dennis Gada Andrew Groth Mark Iorizzo Sharan Bathija Sriram Sundar Bill Arend Prasad Joshi Infosys Topaz Infosys Cobalt Infosys Consulting Infosys Energy Practice Christine Cassen Calhoun Jeff Kavanaugh
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How can Retrieval Augmented Generation (RAG) enhance AI's trustworthiness and productivity? By fine-tuning embedding models with enterprise-specific data, companies can significantly improve information retrieval, fostering more effective AI strategies. Authors: Jayarama Nettar, Harry Keir Hughes Infosys Topaz #EnterpriseAI #InformationRetrieval #TrustworthyAI #RAG #Productivity #AIInnovation #AI
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Infosys Knowledge Institute reposted this
The future of work demands a focus on #employeeexperience, emphasizing the importance of ‘experience per square meter’. The article by Chidambaram Ganapathi and Priyanka Haldipur published in IKI, highlights that replacing traditional SLAs with Experience Level Agreements (XLAs) can enhance the quality of employee interactions, contributing to a more satisfied and effective workforce. Read the article – infy.com/4dLkPZA and discover how, despite the challenges in implementing XLAs, the strategic use of AI powered tools and Experience Management Office (XMO) can help you deploy them successfully. Shishank Gupta I Samad Masood | Aanand Kumaraswamy P. | Purnima Rajta Dhillon I Rashmi Joshi | Karan M. I Sujeet Kumar | Infosys Knowledge Institute #FutureOfWork #SLAsToXLAs #DigitalWorkplace
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Without significant action, electricity usage in data centers could double by 2026. Understand how immersion cooling can reduce thermal stress, lower total cost of ownership and advance sustainability goals: infy.com/3yTw831 This critical technology is enhancing sustainability and energy efficiency. With the market expected to grow from $400 million in 2023 to $2.1 billion by 2031, immersion cooling offers remarkable benefits such as lower total cost of ownership, and improved space efficiency. Joseph Alenchery Jeff Mosier Infosys Shell #ImmersionCooling #DataCenterSolutions #Sustainability #EnergyEfficiency #Innovation #SustainableGrowth
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AI is automating mundane work and freeing people up to do more strategic and fulfilling work. Read to understand how firms can navigate this shift: infy.com/3Aor0Eg Charlie Goldwasser Priyanka Haldipur Kelly Fidei, PhD Elizabeth Borrego Infosys Consulting #AIandautomation #futureofwork #workforcetransformation #reskilling #generativeAI #customerexperience
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Regardless of how technology and AI evolves, you have to be able to get the best out of people, says Richard Evans, Crowe Risk and Assurance head. Full episode: infy.com/46YVOaU Richard has previously worked in a Big 4 firm, where he most recently led the Non-Profit and Education Risk and Assurance service offerings, covering all aspects of risk assurance support, set up of internal audit functions and risk management frameworks and internal audit training for in-house teams. Richard Evans Samad Masood Crowe #risk #assurance #technology #AI #law #regulation
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“Setting up a central function like an experience management office [XMO] that fosters collaboration between IT, HR, and business teams will be effective in ensuring that XLAs can deliver measurable improvements to employee experience,” says Shishank Gupta, senior vice-president and head of the digital workplace ecosystem and Microsoft practice at Infosys. Read how organizations can tap into the potential of XLAs to enhance employee experience and satisfaction: infy.com/3MlfNae Priyanka Haldipur Samad Masood Chidambaram Ganapathi Aanand Kumaraswamy P. Purnima Rajta Dhillon Geetanjali Joshi Infosys Digital Workplace Services #XLAs #AI #employeeexperience
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Infosys Knowledge Institute reposted this
Samad Masood on Employees’ Trust in AI and Automation In an AI-driven world, how can IT service providers humanize the systems used in the workplace to build trust and empower employees? Samad Masood shares his perspective on the importance of building employees’ trust in AI. He believes this requires transparent, ethical AI systems aligned with familiar work processes. As AI integration grows, fostering trust is crucial for maximizing employees’ capabilities. Here’s how we do it: infy.com/472AfGw #HumanizingWork #EmployeeExperience #NextAtWork #GartnerDW Chidambaram Ganapathi | Priyanka Haldipur I Shishank Gupta I Purnima Rajta Dhillon I Rashmi Joshi I Karan M. I Sujeet Kumar I Infosys Knowledge Institute
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"AI needs humans to deliver meaningful results," says workplace transformation leader Charlie Goldwasser. Understand how AI and humans need to collaborate: infy.com/3Aor0Eg Charlie Goldwasser Priyanka Haldipur Kelly Fidei, PhD Elizabeth Borrego Infosys Consulting #AIandautomation #futureofwork #workforcetransformation #reskilling #generativeAI #customerexperience