Infinx

Don’t let manual tasks slow down your revenue flow. You can automate mundane processes like prior authorizations and claim submissions. Learn how to free up time to focus on patients and improve financial outcomes here: https://hubs.li/Q02X4x9q0 #RCMAutomation #HealthcareInnovation #HealthcareAI #’HealthcareTechnology

As healthcare administrators, we know that every step in patient care can have downstream effects—especially in cardiology, where precision and timing are essential. Yet today, prior authorizations are responsible for up to 50% of denials in many cardiology practices, stemming from complex requirements that can delay or even prevent necessary care. Here’s why: Rapid Response Windows... Cardiac care often demands fast action—procedures can’t wait weeks.  However, we frequently see that prior authorization windows (sometimes as short as one or two days) leave little room for error or delay. Multiple Documentation Requirements… Each piece of documentation must be flawless to avoid denials. If the authorization doesn't match the exact diagnosis or coding details, the entire claim can fall through. Manual Processes and High Follow-Up Demand… Currently, securing authorizations often involves 20-60 minutes per case, moving through payer portals or phone calls—a burden that strains staff and resources. What’s the actionable takeaway? Prioritize automation in authorization workflows and integrated documentation management to streamline approvals and avoid the backlog that leads to denials. By reducing manual errors and automating cross-checks, we can start to turn the tide on denial rates, cutting down on revenue loss and administrative strain. It’s time we redefine how prior authorizations work in cardiology—and move toward solutions that keep patient care timely and denial rates under control.

Most practices make this mistake the minute they open that audit letter—they panic. When you receive an audit letter, panic leads to mistakes, missed deadlines, and unnecessary recoupments. Instead, Infinx Senior Coding Manager Julie Graham, HCA-BA, CPC, CCC recommends that you take a deep breath and assess the situation. ✅ Who sent the letter? ✅ What exactly are they asking for? ✅ What’s the deadline? Understanding these details is your first step toward success. Want more tips on handling audits? Listen to the podcast here: https://hubs.li/Q02WW3-F0 #RACAudit #HealthcareOperations #MedicalCoding #MedicalBilling

Ever wondered why some RAC audit responses lead to recoupments while others sail through? 🤔 In Part 2 of our RAC Audit Series, we’ll reveal the common documentation and compliance missteps that can jeopardize a response – and what to do instead. Here’s a sneak peek of what you’ll learn: ✔️ How to ensure your documentation matches payer expectations ✔️ The top mistakes that lead to recoupment and how to avoid them ✔️ Practical tips for an organized, accurate audit response Plus, bring your questions! Our experts Kristeen Coronado and Julie Graham, HCA-BA, CPC, CCC are ready to share insights that’ll help you handle RAC audits with confidence and clarity. Ready to make compliance one less headache? Register here: https://lnkd.in/gMR3YPup #HealthcareTech #RACAudits #ClinicalDocumentation #RevenueCycle

At Infinx, we believe in genuine collaboration, not just a rigid vendor-buyer dynamic. We’re proud to be a trusted ally for our clients, ensuring successful EHR implementations through teamwork and clear communication. Shoutout to Rick Tully for his work with our client Regional West Health Services and thank you for your kind words and support, Jennifer Pfister! #HealthcareRCM #ClientSuccess #HealthcarePartnerships #RevenueCycle

Have you considered the hidden costs of manual document capture in healthcare? Manual data entry not only eats up hours of staff time but also introduces errors that can lead to revenue losses of up to 30% from claim denials and rework. Today, Infinx Director of Product, Automation, Charu Jaju Nevatia, explores why automating document capture is more than just a time-saver—it’s a way to ensure accuracy, scalability, and better use of your team’s skills. Don’t miss the chance to understand how manual document capture is deeply inefficient and prone to errors, and how automation can eliminate data entry mistakes and streamline workflows. #RCMAutomation #HealthcareTech #AI #ReferralManagement

🪔 As Diwali brings us together, we celebrate growth, shared vision, and the strength of partnership. We’re grateful for the steadfast support and commitment of our colleagues, customers, and partners who continue to illuminate our path forward. May this Festival of Lights inspire all of us toward a brighter, prosperous future. Happy Diwali from the Tandons and everyone at Infinx! ✨ Jaideep T. Sudeep Tandon Sandeep Tandon Infinx

As I leave the KLAS Research Revenue Cycle Summit, I’m left reflecting on the insights shared among the 134 revenue cycle leaders at this event. Just like snowflakes (see my photo - beautiful weather), no two revenue cycle management (RCM) teams are alike—and that uniqueness came through in every conversation. Key Takeaways: 1. RCM Governance Matters: J.D. Whitlock emphasized the need for a strong governance framework, with executive support tailored to each organization's culture. He also recommended a few key resources to follow, I'm excited to check them out: ✅ AI Health Uncut ✅ Eric Bricker, MD ✅ The HealthTech Marketing Show 2. Priorities for Providers: According to KLAS' Rebecca Hammond, providers are laser-focused on denials management, automation, and prior authorization. Interestingly, there's also a growing emphasis on employee well-being—refreshing to see this become a priority! 3. Hybrid Outsourcing Approach: Velnette Fenker shared her team’s strategy of outsourcing high-volume, low-dollar tasks offshore to streamline non-value-added work. Centralizing eligibility and benefits verification has also boosted team performance. 4. Positive Engagement for RCM Results: Philip Boyce highlighted the value of engaging team members through podcasts and vlogs and shared how a vendor management committee has helped streamline RFP processes. 5. Advice for Vendors: A panelist’s advice stood out: “Stop acting like you're smarter than me.” Vendors should be open to provider's data (not just their own) and align with company culture for a true partnership. 6. Cybersecurity Reminders: Mike Green underscored the importance of vendor collaboration with security and IT teams, and the need to vet all partners carefully due to the rising number of bad actors. 7. Tips on Preventing Denials: Infinx Chief Product Officer Navaneeth Nair shared that front-office transparency and a clear understanding of what’s needed can greatly reduce denials. On payer challenges, no one has the perfect solution, but involving the contracting team, leveraging data, and using scorecards were among the practical steps shared. Each conversation and panel session highlighted that RCM is evolving, with both immediate and forward-thinking strategies in play. These takeaways remind me that in this complex field, progress is best achieved through conversation and collaboration. Thank you KLAS. Shout out to Mike Green for channeling the Big Lebowski vibes in style today (see other pic for sweater inspiration)!

Manual document capture and data entry might feel like part of the job, but is it holding your organization back? Studies show that manual processes in healthcare can lead to errors in up to 3% of cases—and those errors result in costly denials and lost revenue. Join our upcoming webinar with Infinx Director of Product, Automation, Charu Jaju Nevatia to explore how automation is transforming document workflows and eliminating the repetitive, time-consuming tasks that drain a team’s energy. Discover how replacing manual methods with AI can free up valuable time, reduce mistakes, and improve overall efficiency in your healthcare operations. What You’ll Learn: ✔️ Why manual document capture leads to inefficiencies, errors, and burnout. ✔️ How AI-powered automation improves accuracy, speeds up document processing, and enhances data integrity. ✔️ Practical examples of healthcare organizations that have successfully transitioned from manual to automated workflows. Register here: https://lnkd.in/gMR3YPup #RCMAutomation #HealthcareTech #AI #ReferralManagement