With our pioneering commitment to innovation, HGS has launched a state-of-the-art AI Hub in Bridgetown, Manila! This advanced AI Hub in HGS Philippines is set to create ripples that reach across continents, transforming insights into actionable results for a global impact. At HGS, we’re advancing innovation to make a meaningful difference. Our AI Hub is a step toward delivering breakthroughs that will lead us into a more connected, intelligent world. #TeamHGS #Innovation #AIHub Pushkar Misra Kapil Raheja Giridhar G V Ashish Chaturvedi
HGS - Hinduja Global Solutions
IT Services and IT Consulting
Chicago, IL 246,569 followers
About us
A global leader in optimizing the customer experience lifecycle, digital transformation, and business process management, HGS is helping its clients become more competitive every day. HGS combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a “globally local” approach with over 21,600 employees across 38 delivery centers in 6 countries.
- Website
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https://hgs.cx/
External link for HGS - Hinduja Global Solutions
- Industry
- IT Services and IT Consulting
- Company size
- 10,001+ employees
- Headquarters
- Chicago, IL
- Type
- Public Company
- Specialties
- Business Process Management, Technology, CX, Marketing, Automation, Cloud, Analytics, Work at Home, Work Cloud, Digital Experience, and Social Media
Locations
Employees at HGS - Hinduja Global Solutions
Updates
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John Yoho, Chief Operating Officer at HGS Digital, discusses how in today’s dynamic business environment, the need for flexibility and cost-efficiency in IT staffing has never been more critical. https://bit.ly/3N1zlkl
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Chart your career path! Join HGS Jamaica’s Virtual Job Fair on 12th November from 10:30 AM to 3:30 PM EST. Don’t miss out on great opportunities to advance your career! https://bit.ly/3YABRDl Must have: Minimum 3 CXC/ City & Guilds subjects, including English A. 6 months of BPO or Sales experience preferred. Must have ID, TRN, NIS, Birth Certificate, & proof of qualifications #HGSJamaica #JoinHGS #jobsinjamaica #jamaicanjobs #nowhiringjamaica #kingstonjamaica #CareerOpenings #JobOpportunity #DontMissOut
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South Africa, with its unique regulatory landscape and evolving cyber threat environment, presents both challenges and opportunities for CX providers looking to implement robust data security measures. https://bit.ly/477mSF3
Data Security Best Practices for CX Providers in South Africa
https://hgs.cx
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Cosmic cheers to a wonderful year-end thrill! Our team at #HGSPhilippines had an amazing time at the #StellarYearEndParty2024! With pumping music, and amazing performances, we captured the vibes and made memories with our awesome squads. Here are snaps from the exciting event. #TeamHGS #YearEndParty #HGSPhilippines #lifeathgs
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The 2024 ISG Provider Lens™ report explores how leading companies (like HGS!) are leveraging cutting-edge technologies like artificial intelligence (AI) to enhance customer satisfaction, reduce operational costs, and boost agent performance.https://lnkd.in/gWfN7Kna
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Innovation, technology, and heart—all in one #AIHub! With this incredible launch alongside our leaders, HGS Philippines is setting a bold new standard. By combining the power of AI, Automation, and Analytics with the warmth of human expertise, we’re creating customer moments that resonate, inspire, and elevate. #TeamHGS #LifeAtHGS #HGSPhilippines #OurLeadersSpeak Giridhar G V Pushkar Misra Kapil Raheja Ashish Chaturvedi
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Bringing fresh energy to the team! Here to our new wave of talent—#NewFacesAtHGS sharing their experiences and impressions. #LifeAtHGS #TeamHGS
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The 2024 ISG Provider Lens™ report features a comprehensive analysis of the latest trends in contact center operations. https://bit.ly/3A8jeie
Report - Contact Center– Customer Experience Services
insights.hgs.cx
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HGS has transformed modern contact centres with its cloud-based cognitive engagement solution, HGS Agent X, leading to significant cost savings and improved operational efficiency, Partha Desarkar, CEO of HGS, told FE. https://bit.ly/3XX6ZxQ
HGS' cloud-based solution helps save 50-55% costs in modern contact centres
https://hgs.cx