Now entering the boardroom: your supply chain ⚠ Halfway through 2024 and we're already seeing an increase in enterprise supply chain investment and an increased dependance on service providers. The critical factor? Enterprises recognize that their success hinges on the strength of their supply chains. Navigate the supply chain labyrinth with ease. Read our latest report, "Navigating the labyrinth: Neo Tangent Limited's blueprint for collaborative supply chains," today: https://lnkd.in/eT8kNYtF Phil Fersht | Saurabh Gupta | Elena Christopher | Tony Filippone | Ashish Chaturvedi | Krupa K S | Yash Chauhan | Sandesh Kurkal | JONATHON CHEN | Jay Wong | Tracy Zhang | Amy Leung | Samuel Tsang | Leelavathi SC | Charley Song #SupplyChain #FutureOfSupplyChain #HFSResearch
HFS Research
Research Services
Cambridge, Massachusetts 34,877 followers
INNOVATIVE. INTREPID. BOLD.
About us
HFS is a leading global research and analysis firm trusted at the highest levels of executive leadership. Our mission is to help our clients—both service providers and the companies that rely on them—tackle challenges, make bold moves, and bring big ideas to life by arming them with accurate, visionary, and thought-provoking insight into issues that impact their business. We’re not a research mill. Our analysts and strategists have deep, real-world experience in the subjects they cover. They’re respected for their independent, no-nonsense perspectives based on thorough research, reliable data, and personal engagements with industry leaders. We closely watch key industry sectors, market trends, and competitive pressures, and carefully track emerging technologies and delivery model innovations, the companies that provide them, and the impacts they have on the industry. We help our clients generate new ideas, redefine how work gets done, and disrupt business models steeped in decades of antiquated processes and technology.
- Website
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https://www.hfsresearch.com
External link for HFS Research
- Industry
- Research Services
- Company size
- 51-200 employees
- Headquarters
- Cambridge, Massachusetts
- Type
- Privately Held
- Founded
- 2009
- Specialties
- Automation, Smart Analytics, Business Services, “As-a-Service” Economy Experts, Customer Experience Management, Outsourcing, blockchain, Artificial Intelligence, IT Services, Sourcing and Procurement, Engineering Services, Digital HR, Supply Chain, Energy and Utilities, Healthcare and Life Sciences, BFSI, OneOffice, Business Operations, Cognitive Analytics, Machine Learning, Finance and Accounting, Oil and Gas, Change Agents, Manufacturing Services, ServiceNow Services, Microsoft Dynamics Services, Workday Services, CX, Travel and Hospitality, IT Infrastructure Services, Triple-A Trifecta, Digital OneOffice, Telecom Services, Retail Services, Digital Transformation, SaaS Services, Big Data, Small Data, AI, BPO, GenAI, and GenerativeAI
Locations
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Primary
One Mifflin Place, Suite 400
Harvard Square
Cambridge, Massachusetts 02138, US
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Ortona House
110 Hills Road
Cambridge, East of England CB2 1LQ, GB
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E-1 Block (Beech)
Manyata Embassy Business Park - Outer Ring Road
Bangalore, 560045, IN
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Ottawa, Ontario, CA
Employees at HFS Research
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Don Ryan
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Phil Fersht
CEO and Chief Analyst, HFS Research
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Thomas Reuner
Executive Research Leader and Head of EMEA at HFS Research
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Viral Chhaya
Head of Global Business Services | Client Delivery | Digital and Process Transformation | Intelligent Operations | Global Capability Centers | BPO |…
Updates
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HFS Research, in partnership with Wipro, has released a new report that reveals how organizations progress from quality assurance to quality engineering amidst cloud-native transformation and AI. Drawing on insights from Global 2000 enterprise quality assurance leaders, the report highlights the strategies that successful companies are using to drive their transformation journeys. Curious about how these lessons can apply to your organization? Download the full report: https://lnkd.in/gSWq7kt2 Phil Fersht │ Saurabh Gupta │ Tony Filippone │ Elena Christopher │ John van Geel
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🚨 GenAI Unplugged: Act Now! 🚨 Generative AI (GenAI) is transforming business operations, but the path to successful deployment is filled with hidden challenges and complexities. Are you ready to uncover the raw truth? HFS Research, in collaboration with Cognizant, presents the groundbreaking report "GenAI Unplugged: Candid Insights from GenAI Trailblazers in Their Own Words." We’ve gathered unfiltered insights from top executive leaders who have mastered GenAI implementation. Their real-world experiences are a wealth of knowledge to guide your journey. Crucial insights include: • The essential need for training and governance • How data quality can make or break your GenAI initiatives • The non-negotiable role of leadership support • Cross-functional collaboration as a game-changer • Hidden costs and proactive cost management strategies These trailblazers set the benchmark for success, sharing practical, actionable insights. If you're serious about implementing GenAI into your enterprise, you can't afford to miss this. 👉 Download the report and gain the unfiltered wisdom from GenAI pioneers. https://lnkd.in/epxYDwMS Phil Fersht Saurabh Gupta Elena Christopher Tony Filippone Emma Melando Dana Daher David Cushman Robert Brennan Hart
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Data and AI: Two sides of the same coin. Yet, over 40% of enterprise data is unusable, causing major setbacks. Our latest report reveals the path to overcoming this challenge. 📊 Report Highlights: ✅ Data-Debt Crisis: Unusable data results in a 25-35% loss in potential. ✅ AI's Dependence on Data: Effective data management is the top initiative for leveraging AI. ✅ Strategic Steps: Adopt a Data First culture to align data initiatives with business goals. Elevate your AI strategy with high-quality data. Download the report "Don't drown in data debt; champion your Data First culture" and transform your enterprise. https://lnkd.in/eniWNh6v #DataFirst #Syniti #HFSResearch Syniti Phil Fersht Saurabh Gupta Elena Christopher David Cushman Tony Filippone Emma Melando Sia Rostami Ravari Daniel Costa Robert Brennan Hart Kevin M. Campbell
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HFS Research reposted this
Ooooh, it's fun to be called intrepid! Am very flattered by how leading creative marketing strategy firm Antics Marketing Solutions has positioned HFS Research. Our simple goal is to empower your organization to be the disruptor in your industry 💪 #disruption #analysts #influencers Saurabh Gupta Elena Christopher David Cushman Tony Filippone Melissa O'Brien Reetika Fleming Emma Melando Aubrey H. Sia Rostami Ravari Thomas Reuner Joel M. Ashish Chaturvedi Nandini Tare Divya Iyer Sam Duncan Rohan Kulkarni Aditi AK Niti J. Neeraj Satpall Donald Jin Don Ryan Jahnavi Ravindranath Anushka Mukherjee Hridika Biswas Mayank Madhur Krupa K S Diksha Kochhar Daniel Costa Ian Maher Kyle Grey Ruth Wallace Steve Dunkerley Dana Daher Francis Carden Viral Chhaya Suhas AR Srini Vaddepalli Anirudh P.
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🆕 📽 Don't miss the latest episode of HFS Fireside Chat, featuring a candid and insightful conversation between HFS CEO and Chief Analyst Phil Fersht and WNS Group CEO Keshav R Murugesh. The discussion highlights the transformative power of generative AI and the need for strategic partnerships and talent development. In this episode, you'll learn about: - The rapid advancements in generative AI and the vast universe of possibilities it offers for businesses. - The necessity for organizations to embrace generative AI as an enterprise-wide capability to unlock its full value. - The critical role of governance, transparency, and ethical considerations in AI development. - How business process management firms can assist companies in developing their AI capabilities and achieving real business outcomes. - The benefits of collaboration between startups and professional services firms to create mutual value and foster innovation. - The essential role of talent development and strategic partnerships in succeeding in the generative AI space. ➡ Don't miss out this insightful discussion – https://lnkd.in/gE6pab7N Phil Fersht | Saurabh Gupta | Elena Christopher | Tony Filippone | Emma Melando | Sia Rostami Ravari | Aditi AK | HFS Research Keshav R Murugesh | Sanjay Jain | Suhrid Brahma | Sachin Bajaj | Archana Raghuram | Yogendra (Yogi) Goyal | Gautam Singh | Alpar Kamber | WNS #GenerativeAI #Disruption #Governance #Ethics #BusinessProcessManagement #AICapability #Collaboration #TalentDevelopment
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🚨 GenAI Unplugged: More Raw Truths Revealed! 🚨 GenAI is reshaping the business landscape, but the path to success is littered with hidden challenges and unexpected pitfalls. Are you ready to dig deeper? HFS Research, in collaboration with Cognizant, continues to expose the unvarnished realities of GenAI in our explosive report "GenAI Unplugged: Candid Insights from GenAI Trailblazers in Their Own Words." Our series of in-depth interviews with top executive leaders reveal the gritty, real-world experiences of those who have mastered GenAI deployment. These trailblazers set the benchmark for GenAI success, sharing a goldmine of knowledge to guide your journey. Their real-world applications and insights are essential for anyone serious about GenAI implementation. If you're serious about GenAI implementation in your enterprise, you need to check out this report. 👉 Download now and get the unfiltered wisdom from GenAI trailblazers. https://lnkd.in/epxYDwMS Don't miss out! Keep following for more jaw-dropping insights from GenAI trailblazers in our upcoming posts. Stay tuned! #GenAI #AI #HFSResearch #Cognizant #BusinessRevolution Phil Fersht Saurabh Gupta Elena Christopher Tony Filippone Emma Melando Dana Daher David Cushman Robert Brennan Hart
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Unlock the future of supply chains 🔑🔓 Our latest Unfiltered Stories video series just dropped, and you'll want to stop what you're doing to watch it. Ashish Chaturvedi, Practice Leader at HFS, discusses the frenetic space of Enterprise Supply Chains with Yash Chauhan, Global Head at Neo Tangent Limited. What's driving the surge in supply chain investments? 📈 How does the visibility, resilience, and agility triad impact the supply chain? 🤔 What go-to-market strategies should be considered?💡 Tune in to find out. Watch now ➡ https://lnkd.in/gcmv2N8T #SupplyChain #HFSResearch #UnfilteredStories
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Data can drive innovation and create a competitive edge, but many enterprises are missing this opportunity. Our study with Syniti highlights the need for leveraging data to support a seamless "OneOffice" experience, where your organization's people, processes, and infrastructure work in harmony. Unlock the innovative potential of your data. Discover more in our report, "Don't drown in data debt; champion your Data First culture." Innovate with data at your core. https://lnkd.in/eniWNh6v #DataFirst #Syniti #HFSResearch Phil Fersht | Saurabh Gupta | Elena Christopher | David Cushman | Tony Filippone | Emma Melando | Sia Rostami Ravari | Daniel Costa | Robert Brennan Hart
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We've got news... the HFS OneCouncil is growing! 🌱 We're excited to announce the recent expansion of the HFS OneCouncil featuring visionary leaders across industries including banking, healthcare, and retail. With 100+ members and growing, the OneCouncil advisory board brings together innovators across the globe to share experiences, challenges and well-informed perspectives on what comprises a successful enterprise. 🌎 Interested in becoming a member? Fill out the form in the comments below 👇 https://lnkd.in/ei3s-Ye6 #HFSOneCouncil #HFSResearch
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