When Impel Sales Manager Avery Yarn Jr. noticed a backpack drive flyer at his local barber shop two weeks ago, he quickly rallied the Impel troops to step up and pitch in. Within a week we gathered over 330 backpacks filled with everything local Syracuse children needed to head back to school. There’s no better feeling than giving back to our local communities 📚.
Impel
Software Development
Syracuse, New York 10,656 followers
The industry’s most advanced Customer Lifecycle Management platform
About us
Impel offers automotive dealers, OEMs, and third-party marketplaces the industry’s most advanced AI-powered customer lifecycle management platform. The company’s end-to-end omnichannel solution leverages proprietary shopper behavioral data and generative conversational AI technology to deliver hyper-personalized experiences at every touchpoint. Impel’s fully integrated platform works seamlessly with all major website, CRM, and DMS platforms. To date, the company has delivered 15 billion shopper interactions, influencing more than $4 billion in Sales and Service revenue across 51 countries.
- Website
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https://impel.ai/
External link for Impel
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Syracuse, New York
- Type
- Privately Held
- Founded
- 2014
- Specialties
- Automotive Ai, Customer Lifecycle Management, Digital Merchandising, 360 WalkArounds, Sales AI, Service AI, and Chat AI
Locations
Employees at Impel
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Deepak Sindwani
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Matthew Muilenburg
Chief Revenue / Product Officer: Expertise in Product Development, Strategy & Commercialization - Automotive Technology, Electric Vehicle &…
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Sheryl M Davis
Organic Marketing Content Creator, Copywriter, Editor, and Wellness Podcast Host
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Rob Murphy
Chief Marketing Officer at Impel
Updates
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Alone we go fast, together we go far. We do both at Impel by cultivating a shared passion for our mission and fostering connections between our employees, our customers, and our communities. Hear what Impel employees from all around the world have to say about our culture. Learn more about life at Impel: https://lnkd.in/gNWtGDkT
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Americans are holding onto their cars longer than ever, and Service AI helps ensure they choose your dealership for service. Service AI integrates with your DMS to send hyper-personalized and timely outreach to customers on their communication channel of choice. Contact us to start filling your bays: https://lnkd.in/gZiEBj-z
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AI is getting smarter by the minute, and that’s good news for automotive retail teams. Read our blog to find out where AI shines in dealership operations, and what happens when dealer reps and AI work together. #AI #AutomotiveAI #futureofwork https://lnkd.in/epDs-PyH
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It’s an honor to share that Impel received three Stevie® Awards for Technology Excellence, including the Gold for AI Technology Company of the Year! The Stevie® Awards for Technology Excellence are the “Olympics for Technology”, attracting more than 12,000 nominations each year from organizations in more than 70 nations. We’re incredibly grateful to have a place on the podium. 🏆 https://lnkd.in/eQrncY7Y
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USA TODAY recently shared Impel CEO Devin Daly's insights on the most tangible benefits AI brings to car buyers today. Read up on how AI is revolutionizing car buying, and why it's beneficial for dealers and consumers alike. https://lnkd.in/gEDt2SwX #AutomotiveAI
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How does Rohrman Automotive Group know Impel AI is improving the customer experience? By seeing the responsive and thorough conversations Impel AI delivers, and by working seamlessly with the AI to provide exceptional engagement. Hear the full discussion on the Car Dealership Guy podcast: https://lnkd.in/gffcFtGm
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USA TODAY has picked up on the AI revolution taking place in automotive. 24/7 assistance, personalized engagement, and a customer experience that feels more like a concierge service than a sales pitch. It’s no pipe dream – it's reality. Read the article featuring our CEO, Devin Daly, for insights on how AI is revolutionizing car buying. https://lnkd.in/g2vmDfcF
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We golfed for good at our biggest charity event of the year! Employees, friends, partners, and customers came together to raise over $20,000 for the Good Life Youth Foundation, an incredible organization focused on improving the quality of life for at-risk youth in Central New York and beyond. Thank you to our sponsors and volunteers for a fun and impactful day!