Who is ready for spooky season?! 👻 We are! And to kick it off, we are sponsoring NYC Customer Success Week this October! 🙌 🎃 Catch Nick Mehta on the main stage on Oct. 3rd, sharing insights you won’t want to miss. Plus, we’ve got your back—use GAINSIGHT50 for 50% off your ticket! Let’s dive into all things CS and connect IRL. See you there! 👀 ✨ Register here: https://csweeknyc.com/ #CustomerSuccess #NYCCSWeek
About us
At Gainsight, our mission is to be living proof you can win in business while being human first. Our industry-leading platform helps companies of all sizes and industries achieve durable growth through four industry-leading products — Gainsight CS, PX, DH, and Customer Education. With Gainsight, it’s never been easier for customer success, product, and community engagement teams to scale efficiently, create alignment, and have a holistic view of their customers—all of which help increase product adoption, prevent churn, and grow customer communities. Our software is used by hundreds of companies, including nearly 200 publicly traded organizations and industry leaders such as GE Digital, SAP Concur, and Box. Gainsight joined the Vista Equity Partners portfolio in 2020. In 2021, we won their Excellence in Engineering award in recognition for our product and engineering advancements. A remote-friendly company, we have offices in the US, UK, Netherlands, Israel, and India. Gainsight received the top spot in Glassdoor's Best Places to Work for 2023. It has also been named as one of the top 100 private cloud companies in the world by Forbes, one of the fastest-growing private companies in America by Inc. Magazine, and one of 20 Great Workplaces in Tech by Fortune Magazine.
- Website
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https://www.gainsight.com
External link for Gainsight
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- San Francisco, California
- Type
- Privately Held
- Specialties
- SaaS, Customer Success, Customer Experience Management, Customer Enagement, Customer Retention, product management, customer journey, recurring revenue, product experience, revenue optimization, customer experience, customer data, data, user data, product analytics, usage data, product adoption, onboarding, retention, revenue, growth, customer-centric, product, enterprise, and software
Locations
Employees at Gainsight
Updates
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🚀 Calling all first-time people leaders! Join the Women in Customer Success community for an exciting event: Thriving as a First-Time People Leader 💼✨ - Gain insights from industry experts, - Learn actionable strategies, - Connect with fellow leaders as you navigate this exciting new chapter in your career. Don’t miss out register today! 👉 https://lnkd.in/eZXHB_3v #WomenInCS #Leadership #CareerGrowth #PeopleLeadership
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Think you know community? Think again. The State of Community 2024 Report just dropped, and it's a game-changer. 🌍 Gainsight + Benchmarkit teamed up yet again to bring you insights on new tech, AI, and community strategies that are completely rewriting the playbook. 📖 Check out how B2B leaders are flipping the script on customer success—using community to rack up advocacy, crush product launches, and boost engagement to max level. 🔥 What’s Inside? 🎰 Unlock the Advocacy Jackpot: Turn your community into an advocacy powerhouse. 🚀Launch Like a Legend: Use community hype to make product drops unforgettable. 💃 Engage Like a Pro: Keep customers hooked with engagement moves that slay. Get the scoop from over 200 companies worldwide and learn how to turn your community into your MVP. Don’t get left behind—download the report and level up! 👉 https://lnkd.in/gUpqTMKt
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Are you ready for the ultimate hunt? It’s part Battleship, part Amazing Race, part #Dreamforce, and part National Treasure—and it could lead to $1,000 in your pocket! 💰 During Dreamforce next week, we’re launching something completely unexpected and totally inspired by our acquisition of Staircase AI and San Francisco’s iconic staircases. Want to play? Introducing the Staircase Revenue Hunt—a fun, citywide game that could land you a $1,000 virtual prize, or if you’re in SF, real cash hidden near famous staircases on 9/18. Here’s how to play: 1️⃣ Download the tip sheet—it’s your guide with 10 game-changing moves to help you master revenue and eliminate churn. 2️⃣ The tip sheet is the *only* way to unlock the SECRET Instagram account where all the clues will drop on 9/18! Must follow to win. 3️⃣ On 9/18, follow the clues to SF’s staircases for hidden cash, or play virtually for your chance at $1,000. Don’t miss your chance to join the fun and claim a prize! Download the tip sheet to get started and learn 10 ways Staircase AI helps you master the revenue game. 🔗 TIP SHEET: https://lnkd.in/eUvSwnyw #StaircaseRevenueHunt #Dreamforce #CustomerSuccess #StaircaseAI #AI
Sink Surprise Churn & Win Big in the Staircase Revenue Hunt | Gainsight Software
gainsight.com
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Good news! Your innovative work can now get the spotlight it deserves. We've extended the nomination period for the European GameChanger Awards until September 18th. 🎉 If you’re shaking things up in your field, we'd absolutely love to hear from you. Not only will the winners get a free pass to Pulse Europe, but they'll also receive a custom award, gifts, and a keynote recognition! 🌟 Our GameChanger Awards are all about acknowledging those who are making a notable impact on customers, product experience, community, and education. 💡💜Let's celebrate your trailblazing work! Nominate today! https://bit.ly/2VG8Aa0 #PulseEurope2024 #CustomerSuccess
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We’re excited to be the headline sponsor for Success Amplified by Women of Customer Success—an event made for women, by women in Customer Success. 💪 ✨ 🗽 On October 2 in NYC, over 200 leaders and ICs will be coming together to explore the future of CS, from AI to digital strategies and more. We’ll dive into how businesses are evolving customer experiences and what that means for the industry. 🔥 Hot topics? CSMs as sellers, showcasing value, and the real-world impact of AI in CS. Expect inspiring talks, practical workshops, and great networking. Don’t miss out! Get your tickets here: https://bit.ly/3X6238a #SuccessAmplified #WomenInTech #CustomerSuccess #WOCS
Success Amplified 2024: An AI Summit by Women of Customer Success -- Women of Customer Success
womenofcustomersuccess.com
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Iodine Software completely leveled up its customer education strategy with Gainsight, making learning faster, easier, and more accessible. 🎓✨ By integrating Gainsight's Customer Education (CE) platform, Iodine created a vibrant learning ecosystem with on-demand courses, interactive tools, and peer support—all built right into the product. Users now get the help they need when they need it, drastically reducing the learning curve. 📚💡 The results? 🎯 97% activation rate (14% above target) 🏅 91% course completion rate during onboarding 📈 83% customer satisfaction Check out the full story here: https://bit.ly/3Toa8Eu #CustomerSuccess #Healthcare #Innovation #CustomerEducation Read more here: https://bit.ly/3Toa8Eu
Iodine Software Empowers Its Customers With Human-first Customer Education Strategy | Gainsight Software
gainsight.com
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🔥 The Great Success Bake Off is about to serve up a whole lot more than dessert! We’re taking this deliciously unique event to 6 cities, including Boston, Atlanta, Palo Alto, Chicago, NYC, and..._______.👀 Curious yet? Join us to: 🍰 Empower Your Customers: Learn how scalable digital experiences can help your customers help themselves—cutting costs and freeing up your team’s time. 👩🍳 Boost CSM Productivity: Discover strategies that let your CSMs focus on the high-value stuff, not just the daily grind. 🍨 Build Community Control: Get the inside scoop from peers on how they’re owning their customer communities and driving real engagement. 🎂 Bake a Sweet Treat: Why just talk about success when you can taste it too? We’ll show you how easy (and fun) it is to bake from scratch. Ready to mix business with a little sugar? Don’t wait—request your invite now and see if we’re rolling into your city! [🔗 Request Invitation: https://bit.ly/3ASH952]
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Gainsight reposted this
We always say community could be the key to growing your business. But don’t just take our word for it—on September 19th at 10 am PT, we’re bringing in Nick Mehta (Gainsight) and Derek Andersen (Bevy) to share how they’ve actually made it happen. 👉 RSVP Here: https://hubs.ly/Q02N8w_10
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🚀 Negotiation is a game-changer when it comes to advancing your career, and we've got the perfect opportunity to sharpen those skills! Join our upcoming webinar, featuring Gainsight's Rachel Valiente Bush, Marija Skobe-Pilley, and guest host Anita Beck from SAP LeanIX. They’ll be discussing: 💪 Advocating for yourself 💡 Proven negotiation strategies 📊 Using data to showcase your impact To register your place, click here: https://lnkd.in/ebYaFY-X