Gainsight

Recovering from that Halloween candy overload? 🍬 Join us at Pulse Europe Day 2 keynote and get your business strategies back on track -- no sugar crash here! 🎉 Brent Krempges, Gainsight’s Chief Customer Officer, will team up with leaders from SAP LeanIX, Learnship, and Harri to share no-fluff strategies for scaling your business and keeping customers engaged. 💡🔑 Plus, don’t miss the 2024 GameChanger Awards, celebrating the innovators in customer success, community, and product experience. 🏆Leaders from Spryker, Genesys and Emplifi will also reveal how they’re harnessing team strengths to drive serious success. Register now 👉 https://lnkd.in/dzQq2s3r #PulseEurope2024 #GameChangers #CustomerSuccess #Leadership #CandyHangover

🎃 Get ready for a spine-tingling experience at Pulse Europe 2024! 👻 Join us for our Opening Keynote on November 13 featuring Gainsight CEO Nick Mehta, where we’ll tackle the haunting challenges of today’s business landscape. 🕷️💼 Gainsight's SVP of Product, Ori Entis and the Gainsight Product team will unveil how AI and scaled customer journeys are transforming the game, helping you banish data entry nightmares and focus on what truly matters—your customers! 🤖✨ 👻🎟️ Spooktacular Halloween 2for1 Deal: Buy one ticket, get one free! Grab a friend and make this a Pulse to remember. Ends tonight at midnight 🌙 register here: https://lnkd.in/dzQq2s3r #PulseEurope2024 #CustomerSuccess #AI #Gainsight #Halloween2for1

💥 Ready to take your self-serve strategy from good to LEGENDARY💥 You’ve rolled out your self-serve program... So, what’s next? It’s time to add the icing on the cake 🎂 by learning how to measure and scale your success. Join us for The Icing on the Cake: Measuring and Expanding Your Self-Service Capabilities tomorrow, Wednesday, October 30, 2024, at 11:00 am ET. You'll get to here from and ask questions to the best of the best at Gainsight including: Courtney Hauser - VP, Customer Experience & CS Operations Kenneth Refsgaard - Global Lead Community Strategy and Programs Lila Krutel Meyer - Director Global Education Services Lane Holt - Director of CX and Scale Programs 💡 What you’ll learn: 📏 Measure what matters: Dive into the metrics that actually showcase the success of your self-serve program. ⚖️ Scale without stress: Learn how to grow your program as your customer base skyrockets (without overwhelming your team). 💡 Next-level strategies: Discover how to streamline your processes, scale customer satisfaction, and boost efficiency like never before. If you’re ready to stop guessing and start growing, don’t miss out! 🎯 Register today and take the final step in making your self-serve program truly exceptional. 🔗 : https://bit.ly/3Mx2C6g

"Hell hath no fury like an investor" ...except maybe after a really brutal board meeting. 😅 It’s spooky season 🎃 so naturally, Chuck Ganapathi, Ori Entis and I suited up to send manual health scores to their final resting place. 💀 RIP to guesswork, human error, and those delightful Excel spreadsheets that give me nightmares. We've been using Staircase AI at Gainsight for a few months now to predict customer health (it analyzes customer interactions and behavior patterns using AI), so at least I have one less thing to mess up. Though I might be out of a job soon... Full disclosure: Acting is NOT in my future. 🤦🏽♂️

🌎 Want to know the secrets to building stronger, more connected communities? Join Gainsight’s Kenneth Refsgaard and Veeam Software’s Madalina Cristil as they unpack the key findings from our latest State of Community Report and spill the latest tips on building stronger customer communities that thrive! Get ready for insights that go beyond the basics and help you take community engagement to the next level. 💥 📅 When: November 6, 2024 at 2:00 pm GMT/ 7 am PST / 10 am EST 📍 Where: Online Don’t miss out! 👉 Grab your spot now: https://bit.ly/3AsL1d4 #CommunityBuilding #CustomerCommunities #CustomerLove #CustomerSuccess #Webinar

CData Software leveraged Gainsight Customer Communities (CC) to drive engagement, boost sales, and optimize support. The results? Over $650K saved in support costs and an impressive $4.5M influenced in sales revenue. 🚀 John Summers, CData’s community manager, launched a killer content strategy that turned customer support into a thriving knowledge base, while gamification—think leaderboards and rewards—kept users excited and involved. Plus, automated email campaigns ensured the community stayed buzzing. 💡 The community became the heart of CData's customer interactions. Support, marketing, education, and product teams all contributed content to the community. 🌍 🤝 Summers summed it up nicely: “Our community fosters a sense of collaboration and belonging, driving empowerment and value creation for our members.” Ready to see how community engagement can transform your business? Follow the link in the comments to read more. 🔗

🚀 Want to see how Gainsight’s AI-powered Customer Success combined with SAP Sales Cloud can lead to happier customers, better retention, and more revenue? Join SAP, Gainsight, and Constellation Research, Inc. as they spill the secrets on delivering value-driven customer experiences at scale! 💡 Get ready for some game-changing tips to supercharge your customer success strategy! 🎯 🙌 📅 When: October 30th, 10 AM PT / 7am ET/ 6 PM BST 📍 Where: Wherever you vibe ☕💻 👉 Don’t miss out—register here: https://bit.ly/3XPR7vM #CX #CustomerSuccess #Gainsight #SAP #Webinar

We’re excited to invite you to an engaging Chat & Learn session on Oct 29th hosted by PowerToFly and co-hosted by our very own MindMatters Employee Resource Group for Mental Wellness & Neurodiversity leads Seth Wylie and Revathi A Menon for a discussion on mental well-being at work. Seth and Revathi will bring a refreshingly real and personal touch to the conversation. They’re not here to be your typical "leadership experts," but to share their journey of challenging what it means to "do well"—on their terms, not society’s. They’ll dive into the heavy expectations that can weigh us down and offer some fresh perspectives on how to take back control and foster a supportive, balanced work environment. 🗓️ Date: October 29 🔗 Details & Registration: https://lnkd.in/e2nTR-ky Whether you’re a seasoned leader or just finding your groove, there’s something here for you. Come for the insights, stay for the conversation✨ #ChatAndLearn #Leadership #MindMatters #Gainsight #PowerToFly

🌟 Pulse Europe Agenda Track Spotlight: Crucial Insights for Human-First Leaders 🌟 Join us at Gainsight’s Pulse Conference in Amsterdam on November 13-14 for an empowering exploration of human-first leadership! In this track, you’ll discover transformative principles and practical applications that emphasize empathy, understanding, and adaptability. Learn from Customer Success leaders Lara Barnes, Dominique Duquennoy with SS&C Blue Prism, and Jessica Bobbitt with Genesys 🙌 They will discuss how to navigate AI, manage change effectively, and cultivate a culture that prioritizes personal growth and customer-centric decision-making. And don't forget we are still running our ✨2 for 1 ticket deal ✨ Head to the website today, book your delegate pass and add a second, complimentary ticket after checkout 👉 https://bit.ly/4eSzkLH #Pulse2023 #PulseEurope2024 #Leadership #HumanFirst #CustomerSuccess

🎉 We’re thrilled to sponsor Pavilion’s Demo Day tomorrow, October 24th! Join Gainsight as we showcase ✨Staircase AI by Gainsight✨—your solution for uncovering hidden insights from customer interactions like emails, meetings, and support tickets. Learn how you can prevent churn in real time, enhance team efficiency, and drive growth effortlessly from DAY 1️⃣! 💥 Skip the traditional sales pitch and get an exclusive glimpse into Staircase AI by Gainsight, along with other transformational tools in our community including Storylane, Bizzabo, Tofu, and Vanta 🙌 Don’t miss out on this opportunity to see innovation in action! Click to register: https://lnkd.in/eC_48Ccr #PavilionDemoDay #CustomerSuccess #GTM