Follett Higher Education

Campus store leaders and managers are the heartbeat of our stores, bringing passion, enthusiasm, and a customer-centric approach to every part of the collegiate retail experience. We’re thrilled to celebrate one of our stand out team members, Richard Hebert at the University of Bridgeport, who recently received an honorary award for his dedication to the UB community. “Richard embodies Follett’s values of Customer Service daily," said Follett’s Melissa Bracero 🐝. “His commitment as UB’s Campus Store Manager is appreciated beyond words, marking him as a legacy leader.” Watch a short video to see Richard’s contributions! Thank you to Richard, the University of Bridgeport community, and to all our team members going above and beyond to serve our campus partners. Video Credit: University of Bridgeport

We are pleased to announce that Leann Fowler has been named Chief Marketing Officer (CMO) for Follett Higher Education. In this newly-created role, Fowler will lead all aspects of Follett’s marketing strategy, focused on enhancing the customer experience, driving engagement and excitement across both B2B and B2C channels, and delivering differentiated marketing that strengthens the campus connection between students, faculty, alumni, and fans. “This is an exciting time for Follett,” said Fowler. “We’re creating personalized experiences that truly resonate with students, fans, and campus communities, both in-store and online. I’m looking forward to continuing to support Follett’s evolution as we realize our mission to inspire, enable, and celebrate the academic journey.” Read the full press release here! https://hubs.ly/Q02VJRrt0

How do campus stores deliver exceptional student-centric services that support the needs of their community? Join us on Thursday, October 24 at 2 PM ET / 1 PM CT for a special webinar in partnership with CACUBO on creating best-in-class campus retail experiences. Hear Valerie Gill at Indiana University and Follett's Mike McEneany discuss how IU delighted their community with a full-scale campus store transformation and worked collaboratively with the store to deliver over 100 activations and engagements. Register here! https://hubs.ly/Q02TGbnt0

Big savings for Coogs! Thanks to the Cougar Textbook Access Program, our students have saved $20 million since last fall by paying one set price for all their required textbooks. We’re proud to continue reducing costs and barriers to higher education.

Lots to celebrate at Follett's HBCU partner campuses this fall--with football, store pop-ups, and more, to drive school spirit and community pride. Here are just a few highlights shared by Market Leader Billie Dyonne Conner and Regional Manager Rhyannon Potter! 💜 Shout out to all the Prairie View A&M University fans who came out to the store popup shop for the State Fair Classic! We were proud to offer an extensive assortment to Panther fans over the three-day event--and celebrate the PV WIN! 🏈 Thanks to the football fans at Hampton University & Howard University who showed their school pride at Audi Field for the Truth & Service Classic! The Hampton University bookstore set up a popup shop where fans picked up game day tees, Big Boy Headgear merchandise, and even HBCyoU Dolls. ✨We loved the celebrity sightings at Jackson State University and Tougaloo College--and Alcorn State University's gorgeous displays! Thanks to all our store partners for your work to engage and delight students and fans!

Thanks to everyone who came out for the CACUBO 2024 Annual Conference last week. Great discussions in the booth--and a special book signing with author Justin Jones-Fosu! Follett's own Amy Turpin moderated a session on road-mapping the launch of campus-wide Access programs, spotlighting the work of Purdue University Northwest. PNW is one of Follett’s 57 public university partners with a campus-wide Access program (out of over 100!). Thanks to Associate Vice Chancellor Omar S. for his expertise and insights! For more on how PNW is supporting student success, read a blog post by Vice Chancellor Stephen R. Turner: https://lnkd.in/e9_eGVhP Kathleen Hayes | Mike McEneany | Shawn Hummell

Announcing a new pilot partnership with IKEA on three Chicago-area campuses this fall! Students at University of Illinois Chicago, Loyola University Chicago, and University of Chicago can now visit their campus store to purchase bedding, furniture, and household items designed to make their dorm room feel like a home away from home. Stay tuned for more on this exciting offering. Thanks to Modern Retail for their coverage of this story: https://hubs.ly/Q02RR6r_0 Angela Moses, MBA, CAPM | Jeremy Bare | Leann Fowler | Shawn Hummell

Congrats to our partner in streetware apparel October's Very Own on the launch of their Campus Collection! We love the new looks on the Stanford University store mannequins—hats, t-shirts, hoodies, and varsity jackets are already flying off the shelves. Looking forward to helping students, fans, and alumni gear up for fall! Jacqui Guy | Carrie Majewski | Susan Harvey | Donnice Peeples

We're excited to share the success of the recent Champion event at the University of Cincinnati! In preparation for the upcoming Black Out home football game, students had an opportunity to customize exclusive t-shirts with four unique designs and try out the Champion Crop Bar. Six hundred students turned out to celebrate Bearcat spirit and pick up some free swag. Congrats on a great event! Carrie Majewski | Stephen Eagle | Shawn Hummell | Meredith Crowder | Jenna Mays | Shane Zaleski | Jennie Kirk

This weekend, we kicked off our #HBCUWeek celebration with the HBCU NY Classic! We were proud to support Morehouse College as they went head-to-head with Howard University in an unforgettable game. The atmosphere was electric—with tailgating, live entertainment, and our pop-up shop—bringing the community together in a vibrant celebration of HBCU traditions. Thank you to everyone who helped make the day such a success!