Filene Research Institute

🎉 BREAKING News 🎉 We are thrilled(!!!) to announce that the incredibly brilliant Jean Chatzky will be the emcee for Filene's signature event, big.bright.minds., taking place from November 19th through 21st in San Diego! Jean has been a valued partner and supporter of Filene for many years, and we are honored to have her lead us through an agenda packed with insights and activities themed around “bold and courageous leadership.” Check out this special message from Jean! #BBM24 #BoldAndCourageous

KEYNOTE SPOTLIGHT! Join Merry Pateuk, Velera’s SVP of Industry Engagement and Courtney Lussenhop, The Community Impact Fund’s Director of Impact at big.bright.minds 2024 for an insightful session, “Story of Impact: Empowering Employees Through Charitable Impact Loans, with Velera,” on how Velera’s 0% interest Impact Loans are making a difference. Register now: https://lnkd.in/gqNewXR9 On November 21 at 10:00 am PST in San Diego, Merry will share how the partnership with The Community Impact Fund (CIF) has positively impacted Velera’s company culture, employee morale, and the financial well-being of their staff. Courtney will highlight how the Impact Loan program not only supports employees but also creates opportunities for your credit union to enhance its community impact aligned with strategic initiatives. With just three weeks to go, seats are filling up fast—secure your spot today! Be Bold. Be Courageous. Be There. #BBM24

For today's Thinking Forward issue, we are sharing the top five challenges that keep credit union executives up at night—and they’re scarier than any Halloween horror! #CreditUnions #Leadership #Innovation #Halloween #StrategicPlanning #Growth

Many times, a credit union's strengths or weaknesses can reflect the quality of the relationship between the CEO and the board. Filene invites you to take the next ten minutes to explore a new research brief: "Lessons on Governance from Credit Union CEOs." This report offers valuable insights from 13 credit union CEOs, sharing their experiences and lessons learned in navigating board relationships. Discover the biggest benefits that CEOs see in their boards, typical board activities, best governance practices, and the critical role of board engagement in succession planning and strategy development. Supported by expert Dr. Amy Hillman, this comprehensive report is now available exclusively for Filene members. Access the full research here: https://www.filene.org/628

How can you market a deposit campaign to two different credit union member segments? Member Voice makes communicating your campaign easier and more effective by aligning your strategy with unique segment-based profiles. Watch this video to see how Member Voice uses insights into member needs, preferences, and behaviors, helping your credit union connect the right members with the right message. Interested in learning more? Visit Filene.org/member-voice or reach out directly to [email protected], and you're in!

Nearly 300 credit union professionals representing 33 states and 4 countries are all coming together for big.bright.minds. 2024! There is still time for you to be a part of Filene’s premiere CU industry-shaping event. Register now: https://lnkd.in/gqNewXR9 This November, Filene's biggest annual member event is where the brightest minds converge to spark change, inspire action, and lead with forward-thinking mindsets. When: November 19-21, 2024
 Where: The Westin San Diego Gaslamp Quarter, San Diego, CA With less than one month to go, seats are filling up fast—secure yours today! Be Bold. Be Courageous. Be There. #BBM24

Are you ready to connect with the next generation of credit union members? Join us on November 7th at 11:00 am CT for our #Webinar, "Unlocking the Future: Engaging Gen Z for Credit Union Growth," where Filene Fellow Kim Lear, renowned generational sociologist, will lead an engaging discussion on the critical role Gen Z will play in shaping the future of credit unions. Register now: https://lnkd.in/gCWUhhzY During this session, we will explore Gen Z's aspirations, wants, needs, and the types of financial advice they find most helpful. Discover how your credit union can align with Gen Z's preferences to build meaningful, lasting relationships and ensure your financial services resonate with future members. This webinar is available as a benefit for Filene members only, so make sure to secure your spot today! Then, stay connected by attending Filene’s big.bright.minds. 2024 in San Diego, CA, from November 19-21, where Kim Lear will be leading a panel of Gen Z members for a deep dive on the “Voices of Gen Z.”

🎉 We are thrilled to count Teachers Federal Credit Union as part of Filene's Inner Circle! A word from our CEO Mark Meyer: Teachers FCU's support of Filene’s Centers of Excellence for Next Generation Member Growth and Design for Digital highlights their commitment to shaping the future of credit unions. Their forward-thinking vision will pave the way for credit unions to remain relevant in serving the evolving needs of their members. We are excited to go on this journey together, ensuring that credit unions continue to deliver meaningful value for generations to come. Learn more about this partnership here: https://lnkd.in/gvegEJMH And if you, too, want to be part of the Inner Circle, let us know! https://lnkd.in/girM3rRN

KEYNOTE SPOTLIGHT! Join Mike Higgins at big.bright.minds 2024 for an insightful session, “Understanding Member Profitability: A Practical Guide for Credit Unions,” that offers a valuable perspective on achieving member profitability and navigating the new financial landscape. Register now: https://lnkd.in/gqNewXR9 On November 20th at 1:00 pm PST in San Diego, Mike Higgins will cover key changes over the last two years, including the end of the low-rate era and the renewed potential to earn on deposits. Attendees will learn how to compute profit on loans, deposits, and non-interest income, and understand member profitability through real-world examples to apply to your credit union. Don’t miss the chance to gain actionable insights for enhancing your credit union's profitability. Secure your spot today! #BBM24

The potential loss of non-sufficient funds (NSF) and overdraft (OD) fee income due to regulatory scrutiny and competition poses significant challenges — so what's the right strategy for your credit union to replace the lost revenue while maintaining member service? Join us on October 29th at 11:00 am CT for our #Webinar, "The Impact of Losing Overdraft Protection and How Credit Unions Can Move Forward," where we will explore three paths to offset this loss while ensuring financial stability and an exceptional member experience. Register now: https://lnkd.in/gs5MxYvq Filene's Head of Research, Jessica Gamache, PhD, and Advisory Services Director, Caroline Vahrenkamp, will discuss two proposed rules from the Consumer Financial Protection Bureau, consumer impacts, and real-world examples of successful strategies. This webinar is available as a benefit for Filene members only, so make sure to secure your spot today!