Family Express

Family Express

Retail

Valparaiso, IN 2,639 followers

About us

Our Vision To be the finest small chain of convenience stores and fueling centers in the world. Our Mission We provide our customers with total satisfaction by offering competitively priced, high-quality products and services, in a clean, safe, and friendly environment. We serve our community through volunteerism and we are profitable in order to assure the future prosperity of our employees and our company. Our Story Family Express operates stores throughout Northwest and North Central Indiana. Our unique logistics model consolidates 30 traditional DSD weekly deliveries into a single daily delivery thereby achieving transportation efficiencies and unsurpassed freshness for perishables. Family Express is recognized in the market place by our passion for customer service. We have built our brand on the art of building relationships with our customers by utilizing our “living brand”. The living brand is our uniquely friendly employees. In addition, our upscale colonial architecture and enhanced landscaping plans welcome visitors from across Northwest Indiana. We pride ourselves on using cutting edge technology throughout our operation to ensure the best environment for our customers and associates. Consumer innovations like our F.E. Perks loyalty program which offers the ability to earn instant cents-off-per-gallon savings at the pump for purchases inside the store, keep us on the leading edge. In our endless pursuit to delight our customers, we have invested in training, which is based on the principles of cultural and simulation learning.

Website
http://www.familyexpress.com
Industry
Retail
Company size
501-1,000 employees
Headquarters
Valparaiso, IN
Type
Privately Held
Founded
1975
Specialties
To be The finest small chain of convenience stores and fueling centers in the world

Locations

Employees at Family Express

Updates

  • Family Express reposted this

    View organization page for CStore Decisions, graphic

    13,945 followers

    The last year has seen great progress in technology innovation and advancement in the convenience store space, from further implementation of self-checkout and mobile payments to app rejuvenation to steps taken to use artificial intelligence (AI) for security and operational efficiency. Family Express, based in Valparaiso, Ind., operator of over 80 locations in Indiana, is one c-store chain that has taken advantage of the technology boom to pave a path of future success at its stores. CStore Decisions is recognizing Family Express with a Tech Innovation Award for its work in launching a new mobile app, the ability to order food and in-store items at the pump and its goal to continue to focus on technology as a means of accelerating the business and offering convenience.

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  • View organization page for Family Express, graphic

    2,639 followers

    We were happy to welcome V.A.L.E. Alternative School students at our home office and to show them our training store! They often stop by our stores for snacks on field trips. As part of our commitment, we proudly donate to V.A.L.E., supporting these youth as future community builders. 🩵🌟

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  • View organization page for Family Express, graphic

    2,639 followers

    During Day 5 of Random Acts of Kindness Week, our adventure led us to Union Center Elementary School. We arrived just in time to hear their announcements, and we could immediately tell how much they cared about their kids! Union Center is 1 of only 11 in Indiana recognized as an Exemplary High Performing National Blue Ribbon School for 2023. Plot twist: We ended up locked out of our car! Thankfully, the school's resource officer was on hand with a quick save; his own random act of kindness! 😂🩵

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  • View organization page for Family Express, graphic

    2,639 followers

    Day 3 of Random Acts of Kindness Week brought us to Portage Firehouse Station #2, where we delivered some Cravin's To Order pizzas! The visit became even more memorable when Aaron Kirtz, who has dedicated 16 years to the Portage Fire Department, welcomed us. He provided not just a tour but shared the rich history of the department, and shared stories from the field. We were particularly intrigued by the capabilities of their vehicles and the wide range of emergencies they respond to. It was fascinating to learn about the diverse skill set required here, especially the necessity for each firefighter to also be a qualified paramedic. Witnessing the firefighters' passion and dedication firsthand was truly inspiring. Their love for the community and pride in their work left us with a profound respect for these local heroes and their steadfast commitment. We're eager to hear about the acts of kindness you've encountered or shared. Share your experiences below and let's collectively make a positive impact! 🚒🩵

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  • View organization page for Family Express, graphic

    2,639 followers

    Day 2 of Random Acts of Kindness Week brought us the joy of gifting a tank of fuel to Trixie and Richard. Trixie warmed our hearts with her kind words, complimenting Grace on the beauty of her name, while Richard shared his passion for long beach walks, especially in the warmer weather to come 😊 Tell us about an act of kindness you've shared or experienced in the comments below. Let's create a wave of happiness today! 🩵

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  • View organization page for Family Express, graphic

    2,639 followers

    It's Random Acts of Kindness Week! To kick off the celebration, we brought smiles to ValPlayso by handing out our signature FE ducks. While we were there, we took a moment to reflect on Family Express as the champion sponsor for ValPLAYso - The Next Generation. The park's design was uniquely crafted by the city's 3,500 elementary school children who shared their vision and dreams for what they wanted in their play space. ValPlayso truly reflects the creativity and aspirations of our youngest community members. This park stands as a testament to community spirit and collaboration. Out of the 3,000 who worked on building this community gem, only three were paid. It was a collective effort of volunteers! We’d love to hear about the kindness you spread. Share your stories in the comments below and let’s inspire a ripple of joy together. 🩵

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