Elion

In August 2024, we tracked nearly 80 healthcare IT news stories, with value-based care, provider and practice administration, and revenue cycle management news showing up most frequently. Here, we’re summarizing the month’s news—including updates from: Epic Nym CodaMetrix Solventum Talkdesk Press Ganey Qualtrics Abridge DeepScribe Nuance Communications Suki Elation Health Infinitus Systems, Inc. Opkit Valer Clearwave Corporation & more Read the full August download here: https://lnkd.in/eMCdwUNC

Today’s Vendor Spotlight is… KarmaCheck What KarmaCheck does (Elion’s take): - Offers a healthcare credentialing platform designed to expedite the process of verifying and maintaining healthcare staff credentials.  - Its capabilities include background checks, drug testing, education and employment verification, and identity verification. Founded: 2019 Total Funding: $64.2M Leadership: Eric Ly, Mark Lieberwitz Learn more about KarmaCheck at https://lnkd.in/eTc9wqMs (And if you’re a healthcare vendor and want to get featured, claim and update your Elion profile today.)

Epic has said it is developing 100-plus AI products across their portfolio. Among them is a chatbot demoed at UGM that followed up with a post-wrist-surgery patient using video analysis to assess the wrist’s condition. Given that, it’s hard to imagine a world where Epic doesn’t end up dominating the market for AI clinician assistants—or even healthcare AI in general. However, catering to such a broad range of users has its drawbacks. Not only does it take a long time to bring fully-featured products to market (we can expect at least 3-5 years for the video analysis demo to become a reality), but products designed for everyone often lack the streamlined efficiency of those built for specific purposes. Products in the Smart EHR UI category are taking the gamble that a customized EHR UI that incorporates AI can ultimately outperform more feature-rich EHRs in specific workflows. This week, we're breaking down this category, including Apricot, CareAlign, Google Care Studio, io Health, and Wellsheet in our weekly market map: https://lnkd.in/dZWGXqbP

Here’s your recap of last week’s health IT news 🗞️ 👇 🤖 AI Clinician Assistant • Elation Health released its AI ambient scribe, Note Assist. • Medscape released a free AI ambient scribe available to all US doctors when logged into their Medscape account. 📞 AI Contact Center • MUSC Health is leveraging SoundHound AI’s conversational chat agent for patient self-service use cases. 📈Data & Analytics • OMNY Health released a new GLP-1 data network that gives health systems and AI developers access to info on over half a million patients’ GLP-1 use, SDoH factors, and demographic data.    • CommonWell Health Alliance announced the first three members to join its new TEFCA platform— athenahealth, ModuleMD, and Solace Health —as well as updates to that platform, including improved interoperability and enhanced workflows.    • Collaborative Bridges selected HealthEC, LLC to support care coordination. 📋 Patient Administration • NRC Health released a suite of new AI products for capturing feedback and improving responses. 💼 Provider and Practice Administration • Qventus, Inc released AI Operational Assistants that will integrate into their Perioperative and Inpatient products. 🔁 RCM • PatientPay and ClearGage are merging under the PatientPay brand.    • Weave released an update that integrates patient payment reminders. 📱 Patient Support and Communications • Equiti has rebranded from Cloudbreak Health after its acquisition of Voyce. 🧑💻 Virtual and At-Home Care • Marshall Health Network is collaborating with Primefocus Health on a remote patient monitoring and care plan management service.    • Memorial Hermann Health System is expanding their partnership with Reimagine Care. 🧠 Food For Thought • Kaiser Permanente AI Chief, Daniel Yang, MD, spoke to The Wall Street Journal about the (fairly bleak) future he sees for the AI “haves”—large health systems that can afford to meticulously test and manage AI’s weaknesses—and “have nots.” We hope to see his fears aren’t borne out as organizations like Coalition for Health AI (CHAI) work hard to ensure standardized and equitable adoption practices. https://lnkd.in/guvwq6yc    • On the heels of this week’s Market Map (which you can catch in our weekly email), we find SeamlessMD CEO, Joshua Liu’s take on the “Epic vs. startups” debate interesting. Our own view is that this is a more nuanced topic than presented in this post, but there's no question that if you're a tech solution that is targeting core clinical workflows, you have to be thinking hard about where you fall on Epic's roadmap. https://lnkd.in/gCB3_wbT

Today’s Vendor Spotlight is… CyrenCare What CyrenCare does (Elion’s take): - Designed for emergency departments to streamline the collection of patient information during wait times.  - Enables patients to input their symptoms and relevant data through their mobile devices, which is then translated into clinical reports accessible to healthcare providers before the patient is seen.  - Also offers multilingual support and integrates with EHR systems for varied care settings. Founded: 2023 Total Funding: Pre-Seed Leadership: Min jung Kathy Chae, MD, MSc, Key (Kwangyoung) Paik, Jeremy Rothman-Shore Core Differentiators (according to CyrenCare): - CyrenCare is a patient engagement platform for emergency departments, expediting the clinical and administrative workflow and reducing left without being seen rates.  - Patients use our multilingual app via QR code, and providers connect through any EMR with our widget or integration.  - We offer no-code customization and tailored features for ED needs. Learn more about CyrenCare at https://lnkd.in/eWZ59wBb (And if you’re a healthcare vendor and want to get featured, claim and update your Elion profile today.)

This week Bobby Guelich spoke with Justin R. Brueck of Endeavor Health. He discussed Endeavor’s approach to innovation, how they’re using AI now, and his priorities outside AI. (Spoiler alert: he has several priorities outside AI, particularly genomics.) Read their full conversation here: https://lnkd.in/e-Mx636g

📣📣 Announcing the winner of Our First Class Health IT Giveaway: Steve W. 📣📣 Steve won our recent First Class Health IT Giveaway, and will be receiving up to $5,000 in travel upgrades from Elion when attending a healthcare conference of his choice. When discussing why he reads the Elion Briefing, he said, "If Elion puts out a report, I'm gonna read it. If Elion puts out a weekly digest, I'm gonna read it. If nothing else, it's good information about the market that's better than [the competition]." Congratulations, Steve!

Here’s your recap of last week’s health IT news 🗞️ 👇 🤖 AI Clinician Assistant • Corti announced three partnerships: Northland & Companies, Voice Products , and RelyMD. 📞 AI Contact Center • Talkdesk’s Copilot, is now embedded in Epic's CRM, Cheers. 📈Data & Analytics • CitiusTech released a GenAI version of its HEDIS solution.    • West Tennessee Healthcare is expanding its use of Xsolis, adopting Dragonfly Navigate, a tool for managing patient discharge and reducing length of stay. 📋 Patient Administration • Qualtrics announced an update to its integration with Epic that allows providers to take action on critical feedback directly from the patient record.    • TeleVox Healthcare released an update to its patient chat solution for referral outreach, managing appointments, and assisting patients with bill pay.    • Relatient released an update to its self-scheduling solution that allows for advanced configuration options for providers. 💼 Provider and Practice Administration • Clarium announced a $10.5M strategic financing round including investments from Kaiser Permanente Ventures, Texas Medical Center Venture Fund, Yale New Haven Health, and others.    • Iodine Software released an update to its Aware UM product that allows users to integrate third-party physician advisors.    • Navenio released an update that includes AI-powered smart tasking to facilitate activities like patient movement and ward cleaning. 🔁 RCM • Solventum announced it is an Epic Toolbox-designated autonomous coding solution.    • RevSpring announced its Arrived and PersonaPay products are now available on @Oracle Healthcare Marketplace.    • Knowtion Health has announced an agreement to be acquired by Arsenal Capital Partners. ⚙️ Clinical Operations • MultiCare Health System selected Azra AI to boost operational efficiency and patient outcomes and experience. 🧑💻 Virtual and At-Home Care • BayCare Health System adopted Cadence to manage patients with hypertension, congestive heart failure and Type 2 diabetes. 🍎 VBC • Atlantic Health System adopted WellSky’s CarePort Connect.    • Intermountain Health expanded their partnership with Story Health.    • Synapticure Inc. + Pearl Health are partnering to provide patients and their families with a dementia program. 🧠 Food For Thought • Evidence in favor of hospital at home for the acutely ill: Hospital at home (HAH) may not get the press coverage that AI does, but it’s still potentially transformative in how care is provided in the near-term future. A study published last week found that telemedicine-based HAH care reduced hospital stays and mortality rates without increasing readmission for acutely ill patients. https://lnkd.in/gCreCeG2    --- Want the latest healthcare tech news delivered to your inbox each week? Sign up here 📬 👉 https://lnkd.in/e2UJ3ckP

Solving the provider inbox is (second to AI ambient scribes), one of the most urgent priorities for many of the healthcare leaders we talk to. Providers have seen a *157% increase* in patient messaging since COVID, essentially because people had to learn how to use these tools to communicate with their doctors. Now, the question is how to use GenAI to reduce the time clinicians spend on paperwork and asynchronous communication. Our category of AI inbox management includes sorting incoming messages, helping prioritize important messages, and automating messages where possible. This includes Epic’s In-Basket ART, Droxi, MarianaAI, and Elaborate , with a focus on understanding and responding to patient messages. Meanwhile, products like WELL Health AI Inbox Admin and Synthpop - Healthcare AI are focused on triaging and sorting faxes, referrals, and other documents. We've discussed this category in even more detail (as well as where we think development is going) in this week's Market Map: https://lnkd.in/ezMFSJ7g

📈 As high deductible health plans become more popular, putting more responsibility on patients, it is increasingly imperative that providers are able to collect patient bills. 📈 Currently, a staggering almost-70% of patients’ hospital bills don’t get paid in full, making it a market ripe for disruption. We’ve included Cedar, Decoda Health, ecton.io, Flywire, PayGround, PayZen, Raxia, VantageHealth.ai in our newly released State of AI in RCM report, talking through how these vendors are shifting the patient payments market. 📄 Get the report here: https://lnkd.in/e5wiVgQn  📄