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“Upskilling” is essential to thrive in an AI-empowered health insurance industry. As artificial intelligence (AI) takes on more responsibilities, it's raising the stakes for the professionals in the industry. That means it’s time to get serious about “upskilling” your workforce. This week, I discuss how upskilling isn't just about learning to use AI, but rather understanding how AI changes everything from decision-making to customer interactions. If you're not investing in upskilling -- you're risking your future in an AI-powered world. Your competitors aren't standing still, and neither should you. https://lnkd.in/gTURvigi