DealerPRO Training, Columbus, OH

“I look forward to Fridays because I know I have spent the week offering encouragement, solace, assistance, and good-will to everyone I have met through my journey.” — Byron Pulsifer

Join us for an insightful workshop on "Technician Recruitment: Best Practices for Hiring & Retaining Top Talent," led by industry veterans Don Reed and Peter Martin. During the workshop, attendees will gain invaluable insights into the most effective strategies for recruiting, hiring, training, and retaining top technicians for their dealership. Learn more: https://lnkd.in/eqE3xv6S

Want to supercharge your service department? The key lies in well-trained, highly skilled technicians who can handle anything that comes their way. Introducing the Technician Career Path, designed specifically to turn good techs into GREAT ones! Here’s why you’ll want to get your team on board ✔️ Increase Efficiency & Drive Revenue A well-trained technician is a faster, more efficient technician. Watch your service department’s efficiency skyrocket and see the impact on your bottom line as jobs are completed quicker and right the first time. Learn more: https://lnkd.in/eqAwSm8D

Everything has its wonders, even darkness and silence, and I learn, whatever state I may be in, therein to be content. -Helen Keller

“In order to succeed, your desire for success should be greater than your fear of failure.” – Bill Cosby

Tunnel to Towers Foundation and local officials hosted a ceremonial groundbreaking for the Detroit Veterans Village. The Tunnel to Towers Foundation has purchased the hotel at 25100 Northwestern Highway in Southfield. The former Holiday Inn Express & Suites will be renovated to provide housing assistance and support services to nearly 100 veterans in the Detroit metro area. Learn more: https://t2t.org/

Great quote

Forget past mistakes. Forget failures. Forget everything except what you’re going to do now and do it. ~ William Durant

Boosting Customer Loyalty with Sales-to-Service Handoffs Strategies for Implementing Handoffs ▪️Structured Welcome Process: Develop a consistent process where salespeople introduce new buyers to service managers, potentially including a brief tour and overview of what customers can expect for future services. ▪️Training and Awareness: It’s essential that the sales team is well-informed about the importance of this handoff and trained to execute it smoothly. ▪️Follow-Up Communications: The service department should engage in follow-up communications such as thank-you notes, reminders for upcoming services, and satisfaction surveys to reinforce the relationship established during the handoff. ▪️Leveraging Technology: Utilize CRM systems to automate reminders and maintain active engagement, ensuring the dealership continuously interacts with the customer throughout their ownership. Learn more: https://lnkd.in/edK3W35j

Count your blessings. Be thankful for what you have as you work towards achieving more.