Glimpses from our roundtable event on AI in the Contact Centers. We had an amazing time discussing the best practices for leveraging AI in the Contact Center to enhance agent efficiency & productivity. The session also touched on the challenges faced by offshore contact centers and the growing need to invest in AI and automation to reduce costs. Thank you to everyone who joined us! Know how we can help you create superior customer experiences with an AI-backed contact center: https://lnkd.in/drHRxUA9 Praveer Chadha, Larry Fleischman, Michelle Rojas , Reich Francisco , Virginia Pe Benito #ai #cx #contactcentre #customerexperience #roundtable
Datamatics
IT Services and IT Consulting
Edison, New Jersey 257,733 followers
A Digital Technologies, Operations, and Experiences company enabling enterprises go Deep in Digital
About us
Datamatics enables enterprises to go Deep in Digital to boost their productivity, customer experience, and competitive advantage. Datamatics’ portfolio spans across three pillars of Digital Technologies, Digital Operations, and Digital Experiences. It has established products in Intelligent Document Processing, Robotic Process Automation, AI/ML models, Smart Workflows, Business Intelligence, and Automatic Fare Collection. Datamatics caters to a diverse global clientele across Banking, Financial Services, Insurance, Healthcare, Manufacturing, International Organizations, and Media & Publishing. The Company has a presence across four continents with significant delivery centres in the USA, India, and the Philippines. To learn more about Datamatics, visit www.datamatics.com.
- Website
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https://www.datamatics.com
External link for Datamatics
- Industry
- IT Services and IT Consulting
- Company size
- 10,001+ employees
- Headquarters
- Edison, New Jersey
- Type
- Public Company
- Founded
- 1975
- Specialties
- Data & Artificial Intelligence, Digital Transformation, Technology Consulting, IT Services, Cloud Services, Low Code No Code, Finance & Accounting Transformation, Intelligent Document Processing, RPA, Digital Experiences, Customer Experience, GenAI, Automatic Fare Collection, Global Outsourcing, Product Engineering, Research & Analytics, Microsoft, Amazon Web Services, Azure, Salesforce, TruBot, TruCap+, TruBI, Finato, and TruAI
Locations
Employees at Datamatics
Updates
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Join us at the Deloitte Shared Services Conference as we reveal the Seven Tenets driving the future of finance through AI and automation. Discover how these principles are transforming key processes like procure-to-pay and financial planning by reducing manual work, increasing accuracy, and improving visibility. Ready to position your organization for AI-driven growth? Don’t miss this chance. Let’s connect to see how these insights could benefit your team - https://lnkd.in/dx3ygSWX #FinanceTransformation #AI #sharedservices #aidriven
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"Before Datamatics, we didn’t understand visualizations, trend analysis, & how to look at data beyond columns." - Joe Moloughney, CIO, OneTouch Direct Discover how OneTouch Direct transformed its digital landscape with Datamatics TruBI, moving from legacy systems to advanced data visualization and automated reporting. Watch their journey of growth and innovation in this testimonial! #DigitalTransformation #DataAnalytics #TruBI #ClientSuccess #happycustomer #OneTouchDirect
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Wrapping up an incredible experience at the Gartner CFO Conference EMEA in #London! Our booth was buzzing with energy, filled with insightful conversations, and powerful exchanges with finance leaders. The exclusive session on AI-driven finance transformation was a game-changer, and we had an amazing time discussing the future of finance. Thank you to everyone who stopped by – the journey toward finance transformation is just getting started! Mitul Mehta | Navin Gupta | Praveen Kumar Singh | Pooja Ghate | Anant Hadke, CF APMP #FinanceTransformation #AIinFinance #CFOConference #FutureofFinance #Datamatics #GartnerEMEA #FinanceInnovation #gartnerfinance
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We’re excited to be a part of the 2024 NISC Member Information Conference (MIC) this September! With nearly 1,000 organizations delivering utility and broadband services across the U.S. and beyond, this event is the hub for collaboration, and innovation in the telecom and utilities billing sector. At Datamatics, we’re transforming smarter with Intelligent Automation, GenAI, and Copilot technology to modernize your business processes. Discover how our IDP software, TruCap+, is helping organizations streamline their billing operations with NISC! Meet our experts at Booth #815 from September 16-19, 2024 at Walt Disney World Swan and Dolphin #NISCMIC2024 #Copilot #IntelligentAutomation #GenAI Aabhas Zaveri and Laura Pena https://lnkd.in/dWXQEcNX
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Navin Gupta and Klaudia Karcz led an impactful session at the Gartner CFO Conference EMEA, diving into AI-driven finance transformations. Engaging conversations with finance leaders highlighted how innovation is reshaping cash flow optimization. Klaudia shared Incora's inspiring transformation journey and the role of AI in redefining their financial strategies. Stay tuned for more insights from the event! Mitul Mehta |Praveen Kumar Singh | Pooja Ghate | Anant Hadke, CF APMP #GartnerCFO #GenAI #gartnerfinance #FinanceTransformation #Datamatics
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🚀 Don't miss Matthew Brasch and Josh Packer in their exclusive session on 'Developing a Practical AI Roadmap for Growth and Innovation'! 🌟 Hear about: -- How Cumberland Mutual began their AI journey within their Salesforce platform -- Practical tips to kickstart your AI journey within Salesforce -- Ensuring you get your Salesforce Strategy 'Right the First Time & On-Time' Catch the insights and elevate your strategy! Visit us for more details: https://lnkd.in/dYBzeM2t Mitul Mehta | Anantveer Kanodia | Hitendra Shinde | Sreekanth Lapala | Aaron Lebow | Garrett Brucker | Ryan Otis | Tanvi Moolur | Kajol Pitale #Dreamforce2024 #Salesforce #AI #TechInnovation #RightFirstTimeOnTime
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Join us in one hour for Incora’s session at 14:00 BST in Arora 1-6142, Intercontinental O2 London. Incora will outline their finance transformation journey and how AI is reshaping the field. It’s a fantastic chance to learn about their innovative approach and strategies for optimizing cash flow. Hope to see you there! Let’s connect to see how these insights could benefit your team - https://lnkd.in/dx3ygSWX #FinanceTransformation #AI #Innovation #Incora Mitul Mehta Navin Gupta Praveen Kumar Singh Anant Hadke, CF APMP Pooja Ghate Klaudia Karcz
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🚀 Ready to shoot for the stars? Join us at Booth 102 at the Gartner CFO Conference 2024 in the UK! Explore how Gen AI is transforming finance and grab your chance to win the ultimate prize—our exclusive ARC Star 🌟. Don’t miss out on this stellar opportunity! Mitul Mehta |Praveen Kumar Singh | Pooja Ghate | Anant Hadke, CF APMP #GartnerCFO #ARCStar #GenAI #gartnerfinance #FinanceTransformation #Datamatics
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Join us at the ETCFO Leadership Summit 2024 on September 26th at Sahara Star, Mumbai, where Datamatics, as a proud partner, will delve into the critical changes facing CFOs this year. Amid political transitions, rising risks, and new regulations, CFOs must adapt rapidly. See how Datamatics' AI-driven solutions improve the CFO Back Office, from procurement to FP&A. Book a meeting to explore strategies and connect with leaders https://lnkd.in/dmRNS8H4 Navin Gupta #FinanceTransformation #AI #CFOBackOffice