Cloud Dominant, LLC

🏚️ Where does your Salesforce Administration live? Personally, I have seen a few different teams house the #Salesforce squad, but most fall outside of the original intent when the CRM spend was made. 🌟 Business or Enterprise Systems: This is where they manage multiple #SaaS products, from ERP to Marketing to CRM. How CRM gets handled here is a matter of what they consider to be the most important. 🌟 Sales and Marketing: The Sales and/or Marketing teams like to use it to drive Sales, but because of Salesforce's nuance, it gets overshadowed by other tools. 🌟 IT/Software Engineering: This is obviously the most technical of the groups, so the focus can (but not always) become about complexity over user experience. 🌟Operations: This is a very broad title, but some operations teams house smaller teams that specialize in internal tools. But for smaller teams, Salesforce can even get handled by HR! 🌟 Salesforce: An entire team of Salesforce Pros (or just one individual) can be hyperfocused, stay abreast of current needs, and also be very good at helping the org meet its intended purpose. They can also have direct communication with end users. 🌟 Some companies even have a CRM Manager or Director. In the former, this person acts more like a Product Manager that is also hands on with the system. I have even seen a company that had a Director of CRM that had little (if any) interaction with the Salesforce team! I have no problem with any of these setups (except for HR! 😉), and have come to find that none are perfect. Salesforce is a cross-functional tool, handling Sales, Marketing, Operations, Support, Finance, Legal, and more. One way to supplement this complexity is with a Product or Project Manager, where impactful initiatives can be developed and driven towards completion. Where does your CRM solution live? Does it work well for you? Where do you think it should reside? Let me know below! ⬇️ #salesforceconsulting #crm #crmsolutions #salesforcecertified #salesforcedeveloper #salesforceadministrator

Watch this to learn about event driven architecture in Salesforce and how it can be used to sync Salesforce data with #aws. Contact Scott Miller for more information! https://lnkd.in/eR3USJ4j

We talk about creating records and following up in #Salesforce, but how often do we talk about deleting them? In this short video, we demonstrate a deletion process that can make your team more efficient. Contact Scott Miller if you have any questions! https://lnkd.in/egBG_w_K

Take a look at how we can sync your data from multiple systems and create a 360 degree view of your customers, vendors, or even assets (yes, I will soon demo how we do this with properties). #data #aws #360view #salesforce

Nothing can more epitomize management vs leadership thinking than the daily standup. People line up to give updates on their current projects, usually coupled with a combination of blame and excuses. But couldn’t these updates be made asynchronously? And couldn’t they be less aggressive? In my opinion, if you’re going to force people to face the gauntlet every day, why not alternate with a brainstorming session? Pretty much anything can be brainstormed, and new products and ideas can easily be born this way. Save the redundant updates for just a few days a week. I’ve linked an article by one of my favorite design firms and training companies IDEO that focuses on #designthinking and #creativity. Let me know what you think! #texcg #salesforce #salesforcepartner #salesforcedeveloper #salesforceconsultant #data https://lnkd.in/gquvtJ7

People react to these weird times in different ways. Some may see them as difficult and sing the "woe is me" ballads. However, others, like me, view this era as an opportunity. High interest rates, rampant layoff announcements, and advancements in #ai may seem daunting, but they present a chance for growth. If you're only waiting for a paycheck and not doing anything else, you'll suffer when the real decision makers decide you should. But if you realize that your destiny depends on you and you only, you will thrive in these difficult times. It's times like this when we are our most #creative. When we are backed up against the ropes, our jab and right hook will deliver that much more power. Let's embrace this #creativejourney and seize the #opportunities presented to us. As #entrepreneurs and #smallbusinessowners, we have the power to shape our own futures. Let's take advantage of this time to push ourselves and our businesses to new heights. #smallbusinessconsulting

Don't forget why you signed up for your Salesforce org. Check out this article on how to think about properly staffing your #Salesforce team.

#CRM is more than #flows and #triggers, although we techies don't like to think so. But I am an #MBA first, and when thinking strategically, we can start to think about how our system can be used to drive better decisions, make more meaningful connections, prioritize our sales team's efforts, and ultimately, create an unfair competitive advantage over the competition. Contact us to start unleashing the power of your #data.

Check out our new blog: our first post takes a trip back to the 10,000 foot view so we can think about #crm and it's impact on your business's #strategy and #profitability. https://lnkd.in/eXSUHB6G

Hot take: It’s ok to put logic in a #salesforce #trigger, as long as it’s a simple null or field change check (like for updates) and not a lengthy set of complex branch logic. And test, test, test. #salesforcedeveloper #salesforceapex #apexprogramming