CCWomen

Welcome to the CCWomen+ community, Drew Gorringe and Nicholas MacDonald!   Allyship is an integral part of the CCWomen mission, and we're thrilled to announce that Drew and Nicholas from C-lect Consulting have joined our ranks. "Empower Together" is our 2024 theme, and it continues to ring true as we build bridges, establish meaningful connections, and join hands in our mission to uplift women everywhere.    Thank you for your solidarity. We look forward to growing with you! Are you an ally looking to support and advocate women in customer contact? Join our CCWomen+ community here ➡️ https://lnkd.in/ewcy9rXW #CCWomen #CCWomenStrong #CustomerContactWomen #WomeninCX #Allies #Allyship

“For [advocacy] to be most effective, it has to be authentic to you. Just because your work looks different from mine, it doesn’t take away from either of our efforts. It’s a willingness to have challenging conversations and question the status quo, and it’s also about helping people understand the ‘why’ behind your belief system.” Speaker, author, and “accidental advocate,” Ash Beckham emphasizes the importance of allyship and advocacy for women in the workplace—and how human connections are at the core of impactful change. Read her interview here: https://lnkd.in/esJt6MrT

Practicing advocacy brings you out of your comfort zone—big time. It requires you to fight for yourself and others, adding more chairs to a table that initially wasn’t meant for everyone.    Ready to strengthen your voice and spark real change? Building self-confidence doesn’t always come naturally, but you can kickstart your journey with some actionable tips:   https://lnkd.in/dQdHF7P4 #ccwomen #empowertogether #advocacy

❗ AGENDA ALERT ❗ Ya'll...our CCWomen Summit Nashville Agenda is HERE! Check out this incredible lineup of luminaries and their empowering sessions: https://lnkd.in/dZGEbNps Don't have a ticket yet? Register for CCW Nashville here: https://bit.ly/3XvvwKg #ccwomen #empowertogether Cristina Ackas (she/her) Cheryl China Kacey Felila Tolua Rebecca Jones Chante Van Wyk Angela Pereira Saafigueroa, LCPC, LPC, CCS, ACS, NCC Melissa Pollock Jasmine Reno Martha Sager Mariam Sarr, CCXP Lisa Strate Judith Platz Theresa W. Dr. Hui Wu-Curtis

Welcome to the CCWomen+ community, Susie Cianfarani, CTIE! We are thrilled to have Susie from Neiman Marcus Group join our vibrant and growing CCWomen+ network. As we continue to explore our 2024 theme, "Empower, Together" as a collective, we look forward to highlighting your achievements, uplifting your voices, and helping your career dreams come to fruition. Thank you for being a part of our story; we hope to make a difference in yours. Are you looking for a tools and resources to help you on with your self-empowerment journey this year? Join our CCWomen+ community here ➡️ https://lnkd.in/ewcy9rXW #CCWomen #CCWomenStrong #CustomerContactWomen #WomeninCX #EmpowerTogether

It’s simple. To elevate women’s health in the workplace, we must elevate women’s health at every level. We can’t pour from an empty cup, and it’s crucial that we know how to replenish ourselves. Our August resource kit is here to provide: - A FREE career survival guide - Easy, nutritional recipes for your health - Podcast recommendations for mindful listening - Relevant CCWomen articles to fuel your health journey Thank you to Shelley Loving, INHC, CNE, CPC, Célia Zermatten, and the rest of our wonderful collaborators who contributed to the conversation surrounding women's health!    https://lnkd.in/eub2XWFr #ccwomen #empowertogether #mindfulness Heart of Amber Therapy, LLC Beyond the Paper Gown

We’re always thrilled to honor extraordinary CCWomen luminaries—so you can imagine how we felt when we invited not one, but SIX of our Hall of Fame inductees to our August webinar stage. Read our recap to learn more about making celebration a daily habit, learning how to empower continuously, and nurturing effective mentorship for your work community: https://lnkd.in/eU6DCqJR #ccwomen #empowertogether #ccwomenhof Cheryl China Martha Sager Colleen Beers Dr. Hui Wu-Curtis Kacey Felila Tolua Kathy Phelps

“Many women don’t just go to work. We also clean the house, cook, do the laundry, shop for groceries, and pay the bills. We need to change the baseline so women can pursue their careers. We need to create a stamp for ourselves so we can’t be edged out of the workplace.”    Dr. Faina Gelman-Nisanov is a licensed physician at North Jersey Gynecology LLC who aims to provide the best primary care to women and their families. Tune in to read Dr. Gelman-Nisanov’s take on women’s health awareness in the  workplace:    https://lnkd.in/e9WUGcgZ #ccwomen #empowertogether #womenshealth

Our CCW Executive Exchange in New Orleans was chock-full of insightful speakers, innovative solution providers, and a network of customer contact leaders ready to transform the industry. There, CCWomen had the pleasure of hosting a morning panel (Thank you, Jasmine Reno and Casey MacMillan) and an informal meetup for our members and allies.    Feeling a bit of FOMO? Have no fear, our recap is here:    https://lnkd.in/dasp8M6A #ccwomen #empowertogether #ccwexchange

With conditions like ADHD, autism, CPTSD, and more, neurodivergent employees bring valuable perspectives that can enhance company culture. In this article from CCWomen's Shiwon Oh, she provides valuable takeaways from her conversation with Lisa Strate, a seasoned CX leader with a career that spans over two decades. Driven by compassion and vulnerability, Lisa shares her mental health journey and how her past defines her empowerment efforts in the present and future—specifically for neurodivergent individuals who have the capacity to excel in their roles, but lack the resources to bring their goals to fruition. To read more, click here: https://lnkd.in/eXNtdYjA #CustomerService #CX #CustomerExperience #theCMPway #CCWomen #Neurodivergent #CXLeader #Takeaways