Blackberry Mountain

A huge congratulations to our Blackberry Mountain Quality Award winner of the month for September, Savannah Dunn. Savannah serves as a lodging manager. "Her last name says it all ... Dunn. Properly transcribed as 'DONE,' as in Getting It DONE! It's true - Savannah has shown incredible dedication to Blackberry and the experience we strive to achieve for our guests. If you have not felt her positivity and support yet, you will. So, get ready for wholehearted enthusiasm that is always willing! CHEERS, to Savannah 'Getting it' Dunn!" Thank you, Savannah, for your dedication to Blackberry and for everything you do each and every day! #BlackberryMountain #BMTN #WeAreBlackberry

A huge congratulations to our Blackberry Mountain Team Member of the Month for September, Bradley French! Bradley serves as a transportation driver. "Brad has one of the most important jobs on the property - he is responsible for safely getting everyone to and from work! He makes a point to get to know every person on the shuttle and learn details about their life. Brad makes everyone feel welcome and included! Brad shows hospitality to every employee he takes up and down the Mountain." Thank you, Bradley, for your dedication to Blackberry and for everything you do each and every day! #BlackberryMountain #BMTN #WeAreBlackberry

The Blackberry Mountain Culinary team is dedicated to providing the best service and experience to every guest at every table. From bold, exciting flavors to Southern favorites, our executive chefs and their teams deliver exceptional plates and bites every meal, and we couldn't be more proud to celebrate them on International Chefs Day and every day! #BlackberryMountain #BMTN #InternationalChefsDay

A huge congratulations to our Blackberry Mountain Team Member of the Month for August, Will Wardrop! Will serves as an adventure concierge. "Will came to the rescue at the Hub when we were struggling with applicants. From day one he has had an eagerness to learn, which allowed him to excel in learning the concierge role quickly. Will is committed to providing his best to our guests and team alike. Even when he is at his busiest at the Hub, he prioritizes excellence in his communication with guests and seeks to give each person in front of him his full and undivided attention, which is often a challenge in his role. He looks for ways to make a personal connection with every guest, whether it’s engaging with them face-to-face, over the phone or by email. He approaches his daily duties with his whole heart and a positive attitude that is infectious and boosts team morale. Will is now looked to as a steady source of knowledge and support. He encourages quality service by not only modeling excellence to his colleagues but also through his assistance with training new Hub team members. He is never idle while working and never hesitates to ask his colleagues throughout the day if he can help them with anything. He deserves team member of the month for his unwavering dedication to excellent service, positivity, hospitality, genuine care and concern for everyone he encounters. Thank you, Will, for being an invaluable member of the Hub and Blackberry team!" Thank you, Will, for your dedication to Blackberry and for everything you do each and every day! #BlackberryMountain #BMTN #WeAreBlackberry

A huge congratulations to our Blackberry Mountain Quality Award winner of the month for August, Michelle Smith. Michelle serves as the Hub supervisor. "I’m surprised Michelle doesn’t win this award every month! Michelle is the hardest-working and kindest person that I have met at Blackberry. Despite being a supervisor, she leads from the front and is always willing to do any task. She serves her coworkers and reports with the same respect and hospitality that she shows guests. She often volunteers her time and schedule preferences so that others can make commitments outside of work. During the snowstorms this past Winter, she stayed on the Mountain for three days straight so that guests could continue to be served. I love working with Michelle and try my best to emulate her positivity and diligence." Thank you, Michelle, for your dedication to Blackberry and for everything you do each and every day! #BlackberryMountain #BMTN #WeAreBlackberry

Sometimes our team members get to be the guests. Check out this kind review and a few beautiful photos from a recent team member stay: "Thank you to the entire Blackberry Mountain team for orchestrating a legendary overnight stay for my husband and me earlier this week! We were inspired at every touchpoint by your kindness and attention to detail. You are truly remarkable!" #BlackberryMountain #BMTN #WeAreBlackberry

Just another beautiful and hazy morning in Great Smoky Mountains captured by our team member, Nessa Johnson! Don't you wish you were here? #BlackberryMountain #BMTN

We couldn't be more thankful for our Housekeeping team at Blackberry Mountain. Their attention to detail is a key element to the guest experience we provide at Blackberry. From tightly tucked bed corners to perfectly placed towels, we couldn't provide the best Blackberry experience without them! #InternationalHousekeepersWeek #BlackberryMountain #BMTN

A huge congratulations to our Blackberry Mountain Team Member of the Month for July, Samuel Harper! Samuel serves as housekeeping supervisor. "Sam Harper transferred to the housekeeping team on June 10. Within his first month of being a part of the housekeeping team, Sam has shown how much of a value he is to Blackberry! His attention to detail, along with his work ethic, resulted in the housemen team having exceptional results this month. His leadership, knowledge and patience helped him have a seamless transition into housekeeping. We greatly appreciate Sam and all that he has accomplished in such a short amount of time. Due to his excellence, Sam was quickly promoted to housekeeping supervisor, and we cannot wait to see what all is in store for him and his growth within the company!" Thank you, Samuel, for your dedication to Blackberry and for everything you do each and every day! #BlackberryMountain #BMTN #WeAreBlackberry

A huge congratulations to our Blackberry Mountain Quality Award winner of the month for June, Austin Russell. Austin serves as the dining room supervisor of the Firetower. "Austin has been a tremendous asset to the Firetower team since transferring. His enthusiasm and optimism are infectious, and high-level hospitality is his normal. It's no coincidence that the Firetower restaurant had a great quarter and a great month after Austin came aboard. He changed his routine, schedule and service style to fit and add to the Firetower experience." Thank you, Austin, for your dedication to Blackberry and for everything you do each and every day! #BlackberryMountain #BMTN #WeAreBlackberry