Attentive

Today marks the beginning of the next evolution of our AI marketing platform, as our team has been dedicated to developing next-generation solutions over the past 18 months. We're excited to introduce you to two new AI products: AI Journeys and AI Pro. These innovations help brands send hyper-personalized and two-way messages that drive maximum performance, by optimizing the audience, content, timing, and destination of each message. Now, businesses can create shopping experiences like never before. Our products have exceeded expectations, delivering incredible results for brands like Reebok, Brooks Brothers, and Forever 21. Hear more from our CEO below and join our waitlist to learn more: https://bit.ly/3TI17GQ

🗣️ Big news for our agency partners! The Attentive Agency Partner Accreditation is officially open, and we can't wait for you to join us. 🤔 What’s the Accreditation Program? It’s a comprehensive course designed to enhance your skills in managing and implementing SMS and email programs on the Attentive platform. This program will equip you with the knowledge needed to drive success for your clients. 🫵 Why should you care? By becoming accredited, your agency unlocks exclusive perks, including: ↳ Priority access to our internal client matching & lead-sharing program ↳ Direct access to the Attentive leadership team ↳ Co-marketing opportunities, and much more! We’re thrilled to see what this partnership can bring for both our platform and your agency. Ready to get started? Learn more here: https://bit.ly/3NbOOOS

How (and where) are UK consumers really shopping? 🤔 We surveyed 1,370 shoppers across the UK to dig into their shopping habits and preferences—especially when it comes to SMS marketing. Here’s what we found: 📲 93% of UK consumers have either already signed up for SMS marketing or are open to it—up 7% year over year. We also compiled data around what’s driving their purchases, when they’re most likely to be on their phones, how they like to build trust with brands, and how each generation approaches shopping. 🔎 Curious to learn more? Check out the full study in our comments. You'll find actionable insights and tips on how brands can use personalization, boost lifetime value with SMS, and drive revenue growth–especially ahead of the holiday season. Pssst… Want to know when nearly half of Brits admit to shopping online? The answer’s in there too 👀

Couldn’t have said it better ourselves. Thanks for sharing, Aaron Luxmoore!

We’re thrilled to receive this year's Merit Awards for Best AI Application in Retail and Best AI-Driven Marketing Campaign! 🏆 These awards highlight our continued commitment to creating AI-powered tools and features that make a measurable impact. We always aim to help brands connect with their customers so they can deliver true 1:1 moments for them at every step in the customer journey. We’re grateful for the recognition and excited to continue doing our part to revolutionize the shopping experience.

When Eighth Generation realized their previous SMS provider wasn’t supporting their growth, they made the switch to Attentive—and haven’t looked back since. In their search for the right partner, they had a few key goals: ↳ Connect with an audience craving authenticity and meaningful engagement. ↳ Integrate SMS with email seamlessly. ↳ Showcase their products while also educating consumers on the rich Native stories behind them. ↳ Foster ongoing conversations with their community, not just send marketing messages. ↳ Partner with a platform that could meet them where they are—and grow with them. Hear how Attentive helped Eighth Generation bring their vision to life, from our CSMs to the product features that made a real impact. They also share some advice for brands looking to grow! 🎥 Watch their full story here: https://bit.ly/4gKy9PR

Did you know that 68% of global consumers would leave a brand for more personal experiences elsewhere? 👀 💡 Pro tip: This BFCM, use interactive content like surveys and quizzes via SMS to gather zero-party data. This can help you deliver even more personalized campaigns that resonate with each subscriber. We’ve teamed up with our friends at NOVOS | Organic Growth for eCommerce Brands to share more tips to level up your SMS strategy before BFCM. Check it out below ⬇️

Earlier this month, Attentive team members and leadership team spent two days at our annual Luminaries Retreat alongside our incredible Customer Advisory Board. Together, we walked through the current and future state of Attentive’s capabilities and collected invaluable ideas and feedback from CAB members. This feedback will help us continue to make Attentive the absolute best platform for SMS and email marketing as we work to revolutionize the entire shopping experience with the help of our suite of AI tools. A few big themes we heard from our CAB about how Attentive already drives value for them every day: → Customers are excited about AI for email and see it as a difference maker for their email programs. AI innovation is a top priority for our team and we've invested heavily in exciting product betas on the horizon. → Seamless personalization is key, and there's an appetite to apply AI to the entire customer journey to drive better experiences and performance––from messaging to sign-ups to top of funnel awareness. → Customers are excited about Attentive's roadmap and our vision to revolutionize the shopping experience to make it 1:1, and to create tools for you to get more done, faster. A huge thank you to our CAB members for their openness in sharing how we can better partner to address their needs and how we can help them tackle the challenges they face as consumer behavior (and technology) evolves in real time. Until next time 🤠

Did you catch Amit J. in his recent sit down with Sourcing Journal? They caught up with him about how Attentive is taking our AI solutions on a world tour 🌎 Customers like Claire's have seen a big lift since implementing Attentive AI–like measurable revenue growth and improved customer experiences thanks to AI Pro. Attentive also played a part in helping Claire's expand their SMS programs beyond the U.S., launching across the UK, France, and Ireland. Since implementing Attentive in 2022, they've grown their U.S. SMS subscriber base by 149% and achieved a 17x return on investment, and now they plan see those numbers rise globally, too. We’re excited to see how AI Pro empowers brands like Claire’s to reimagine personalization and reach customers across the globe. Check out the full story in our comments.

What time is it? Honesty Hour. We asked a few folks at the Thread World Tour to reveal how many unopened emails they have. Some of their answers might shock you. How many unopened emails are you sitting on right now? Be brave and drop your number below 👇 And if you're wondering *why* they're not opening their emails (or even their texts), stay tuned 😏