Your project team is facing conflicts. How can you navigate towards resolution effectively?

Effectively navigating team conflicts starts with understanding the root causes. This involves gathering detailed information from all team members to get a clear and comprehensive view of the situation. Conducting individual or group discussions helps identify specific issues and underlying tensions. By actively listening to all parties involved, you can understand their concerns and document these issues to keep track of recurring problems and patterns. Addressing the core problems directly is crucial for resolving conflicts and keeping the team aligned. This proactive approach not only resolves current disputes but also fosters a more collaborative and harmonious work environment.

Start by understanding the root causes of the conflicts. This involves gathering detailed information from all team members to get a clear and comprehensive view of the situation. Conduct individual or group discussions to identify specific issues and underlying tensions. Documentation of these issues can help in keeping track of recurring problems and patterns.

To effectively navigate team conflicts, start by identifying the underlying issues. Actively listen to all parties involved to understand their concerns and the root causes. Address the problem directly to resolve the conflict and keep the team aligned.

Don't jump to solutions. Investigate why the conflict is happening. Is it differing personalities, misunderstandings, competing priorities, or something else? Get everyone involved in a conversation. Listen attentively to each person's perspective without judgement. This builds trust and helps you see the whole picture. Once you understand the root cause, clearly communicate your observations to the team. Use "I" statements to express your own perspective and avoid accusatory language. Even in conflict, there's usually common ground. Highlight shared goals and find areas of agreement. This can be a foundation for building solutions.

Depois de identificado as problemáticas é interessante que seja discutido as diversas maneiras de resolução. Observando os pontos positivos e negativos de cada decisão. Nesse momento, é interessante que haja pelo menos um líder de cada processo, pois assim o gestor obterá uma visão geral de como cada setor visualizará a solução da problemática.

No momento de implementar mudanças é fundamental que os colaboradores estejam participando da elaboração das novas medidas. Dessa forma, o líder obterá colaboração e resultado em menos tempo.

O acompanhamento é fundamental para entender se houve um real alinhamento entre as partes e em relação a cultura da empresa. Sendo fundamental dar feedbacks e realinhar a equipe quando necessário.