You've lost your mobile device with sensitive corporate data. How do you recover and secure your information?

Después de perder un dispositivo móvil con datos corporativos confidenciales se puede Activar inmediatamente el borrado remoto del dispositivo mediante la plataforma de gestión de dispositivos móviles de tu empresa, Cambia todas las contraseñas de cuentas corporativas y personales, Notifica al departamento de TI y seguridad de tu empresa sobre la pérdida, Reporta el robo a la policía si sospechas que fue robado, Revisa y revoca los accesos de aplicaciones y servicios vinculados al dispositivo, Informa a clientes o socios si sus datos estaban en el dispositivo, Activa la autenticación de dos factores en todas las cuentas posibles, cifra siempre los datos, haz copias de seguridad regulares y utiliza un gestor de contraseñas en el futuro.

Eu acho válido sempre utilizar senhas para acessos a e-mails e outros dados confidenciais da corporação, e com a perda do dispositivo, inicialmente bloqueio para que não consigam acesso.

Losing a mobile device with sensitive corporate data can be critical, but swift actions can help mitigate the risk. Here’s how you can recover and secure your information: 1. Report the Loss Immediately: Notify IT and Security Teams: Inform your organization’s IT or security department so they can take immediate steps to secure the data. They might have tools in place to manage the situation (e.g., MDM software). Follow Corporate Policies: Adhere to your company’s data breach or device loss protocols to ensure all necessary actions are taken.

A colleague lost their phone in a busy city and used the remote lock feature to secure it. This prevented unauthorized access to sensitive information. Devices with built-in security measures like Google's Find My Device or Apple's Find My iPhone can be accessed from a web browser. These tools allow users to log into their Google or iCloud account and remotely lock the device. While locking the phone doesn't restore it, it secures personal and corporate data by preventing unauthorized access. This safeguard adds a layer of security, allowing time to determine recovery or data wiping.

Utilize any remote tracking or management tools your company uses (like Find My iPhone for Apple devices or Find My Device for Android). These tools can help locate the device and, if necessary, remotely wipe its data.

Wiping a device should be a last resort, only used when recovery is not possible. A cybersecurity friend once lost a phone and used a remote wipe option to erase all information. Data wipe services are available through Google or Apple's locked portals. However, wiping a device is permanent and no data can be recovered once activated. While it's difficult to lose both the device and data, it's better than exposing sensitive information to the wrong hands. Some organizations have Mobile Device Management (MDM) systems to securely wipe data if needed.

After locking or wiping a device, changing all passwords immediately is a simple yet effective action. If you lose your phone, prioritize corporate accounts first, followed by personal ones. Enabling two-factor authentication (2FA) adds another layer of security, ensuring accounts are secure even if an intruder has found or accessed your original credentials. This step saves you peace of mind by cutting off access to your accounts.

Notify your company’s IT department or security team immediately. They can initiate recovery procedures and take necessary actions to protect the data.

The author experienced a device loss on company premises and immediately contacted IT. They were promptly notified, monitoring access to corporate accounts and setting up alerts for suspicious activity. IT's expertise in data security and recovery is crucial, as they have specific tools and protocols. Documenting the incident helped with insurance claims and internal investigations. For company-issued devices, IT might have tracking or data encryption tools, providing additional protection for sensitive information. Collaborating with IT ensures all data security aspects are covered and the incident is officially recorded.

The author has found the tracking feature of Apple's Find My iPhone and Google's Find My Device to be invaluable in times of device loss. They suggest that if the location seems suspicious or unsafe, it's best not to attempt recovery alone. If the device is stolen, law enforcement can make the process safer. However, early tracking is best, and acting quickly before the device travels too far can save you a lot of trouble.

A high-ranking employee lost sensitive corporate data, prompting the legal team to inform law enforcement. This was crucial as misuse could lead to serious business risks. Legal support is essential for data involving corporate security, intellectual property, or compliance requirements. Documenting the incident and advising on public disclosures can help take further legal action. A legal framework can protect both individuals and organizations in high-stakes situations.