You're facing performance challenges with your customer service team. How can you motivate them to improve?
Managing a customer service team can be challenging, especially when performance dips. As a leader, you're tasked with not only identifying the root causes of these challenges but also with finding ways to inspire and motivate your team towards improvement. Your approach to this can make all the difference in transforming your customer service from lackluster to exceptional. Understanding your team's unique needs and leveraging the right strategies are key to boosting morale, enhancing skills, and ultimately providing a better experience for your customers.
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Sanskar Swaroop SahooIntern @Whirlpool Corporations |Market Research @RoboflyPvt Ltd | Campus Ambassador @DellTechnologies|Undergraduate|…
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Derrick ChristianWorkforce Administrator at The Home Depot
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Veronica Vicente, CEASócia Braúna Investimentos - XP | Assessora de Investimentos | Ancord | MBA S-Pro