What do you do if your Interpersonal Communication skills need a boost through video conferencing tools?

1 Active Listening

Active listening is crucial in video conferencing, where visual cues can be less pronounced than in person. To boost your skills, focus intently on the speaker, nodding and providing verbal affirmations like "I understand" or "That makes sense." This not only shows engagement but also helps you process information better. Minimize distractions by closing unnecessary browser tabs or apps and keep your gaze on the camera to mimic eye contact. If you're unclear about a point, don't hesitate to ask for clarification. This demonstrates your interest and commitment to the conversation.

2 Clear Articulation

Speaking clearly is paramount in video calls where audio quality might not be optimal. Practice enunciating your words and slowing down your speech if necessary. Before a call, test your microphone and ensure it's at the right distance from your mouth to avoid muffled or distorted sound. Use simple language and short sentences to make your points more digestible. If you're presenting complex information, consider using visual aids like slides or shared documents to reinforce your message and ensure that participants are on the same page.

4 Technological Proficiency

Familiarity with video conferencing tools can significantly improve your communication. Take time to learn the features of the platform you're using, such as mute/unmute, screen sharing, and chat functions. This technical know-how prevents awkward interruptions and allows for a smoother conversation flow. Additionally, good internet connectivity is essential to avoid disruptions. By being adept with technology, you can focus more on the content of your communication rather than the medium itself.

5 Feedback Incorporation

Seeking and incorporating feedback is a powerful way to enhance your interpersonal skills. After video calls, ask colleagues for their thoughts on how you communicated. Did you speak clearly? Were you engaging? Use their insights to refine your approach. Also, observe others who excel at virtual communication and learn from their techniques. Self-reflection post-meeting can also reveal areas for improvement—consider keeping a journal to track your progress and set goals for future interactions.

6 Practice Regularly

Like any skill, interpersonal communication improves with practice. Engage in video calls regularly, not just for formal meetings but also for casual check-ins with colleagues. This helps build comfort and confidence in the virtual environment. Role-playing various scenarios with a friend or mentor can also prepare you for different types of conversations, from conflict resolution to persuasive presentations. The more you practice, the more natural and effective your communication will become.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?