How would you handle a client who seems hesitant to share crucial information during discussions?
Interpersonal communication is a critical skill when dealing with clients, especially when they are reluctant to share information that is crucial for discussions. Your ability to navigate these situations can significantly impact the success of your professional relationships and project outcomes. Understanding why a client may be hesitant and employing strategies to encourage openness can transform the dynamic of your interactions for the better. Here are some ways to approach a client who seems reserved about sharing important details.