Motor
News Analysis
Which are the most complained about insurers?
Market intelligence firm emphasises that ‘insurers need to do better to prevent complaints from happening’ as redress payments increase
News
Ticker launches telematics policy for older drivers
’The Older Drivers Forum regularly receives emails from concerned mature drivers on what they can do to reduce premiums,’ says chair
News
FCA gives green light to new insurance product for car dealers
’We’re thrilled to offer this to our dealer partners,’ says chief operating officer
News Analysis
Briefing: Why insurers need to embrace Labour’s motor insurance taskforce
The new government’s action provides the insurance industry with a golden opportunity to improve its reputation with consumers
IT Awards 2024
Insurance Times Awards 2024: Keoghs and LV= partnership uses ‘groundbreaking methods’ to counter motor claims fraud
Damien Ward, head of motor and counter-fraud at Keoghs, discusses the firm’s entry for the Excellence in Fraud Mitigation – Service Provider award
News
Premium finance costs revealed as FCA begins probe
The FCA said it would review whether motor and home insurance customers using the product were getting competitive deals
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Defaqto updating platform to support general insurers with Consumer Duty
’It is a one stop shop and single point of truth for organisations if they want to understand a particular market,’ says chief executive
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Adapting motor insurance for the electric vehicle revolution – Gallagher Bassett
Gordon Vater, managing director of GB Technical Services, a division of claims and risk management business Gallagher Bassett, highlights the challenges and opportunities for forward looking motor insurers
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RTA linked medical reports face closer industry scrutiny – Carpenters Group
Kevin Perkins, technical lead and operations manager at law firm Carpenters Group, explains why medical reports within the Official Injury Claim portal are facing greater scrutiny as expert evidence is increasingly questioned
News
SNP urges Labour government to ‘get a grip on the costs’ of motor insurance
’Inflation might be easing, but the crippling costs of car insurance are only getting worse,’ says party’s economy spokesperson
News Analysis
Would I lie to you?
Technology is playing a greater role in insurance operations, with the use of voice analytics gaining traction in claims functions
News
FCA probing another insurance product due to fair value concerns
It comes after the regulator warned that it could repeat the action it took with the Gap market in other sectors
News
Labour action to tackle motor premiums criticised for ‘industry-led approach’
’If the industry investigates itself, how do you avoid the outcome being skewed?’ says chief executive
News
Government clamps down on motor insurance after election pledge
Allianz’s UK chief executive has issued a statement following the move
News
Car insurance premiums drop for third consecutive quarter
’Insurers have felt able to continue the reducing trend in premiums,’ says UK head
News Analysis
The rising prominence of moped crash for cash fraud
‘This is the physical manifestation of that type of modern fraud that anybody can become a victim of,’ says detective inspector
News
Warning issued as personal injury compensation claims nosedive
’Many people who have suffered painful injuries and disruption to their lives are not receiving the compensation they need and deserve,’ says chief executive
News
MIB reveals results from latest crackdown on uninsured drivers
The operation continues to take place on the M8 motorway between Edinburgh and Langbank
News
Credit hire costs surge over the last decade – Keoghs
Research from Keoghs has highlighted the ‘detrimental’ impact of ‘litigious’ credit hire organisations on consumers
News
Insurers detect £1.1bn worth of fraudulent claims in 2023
’Cracking down on fraud continues to be a top priority for our industry,’ says assistant director
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The ratings distil the key findings of the well-established Broker Service Survey into an indispensable tool to help brokers select the right insurer for their clients. Insurers are rated on the experience they offer to brokers using an easy to understand Five Star system, with the best insurers in the market receiving a coveted Five Star rating.
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