This is the 10th year that Insurance Times has conducted its annual eTrading survey, investigating brokers’ opinions, attitudes and satisfaction levels with the eTrading services they receive from their insurance partners and software house providers.

The most recent survey, conducted between January and March 2024, saw more than 700 brokers identify and rate the insurer extranets, insurers via platforms and software houses with which they have regularly placed business during the past 12 months.

To view how all insurer extranets performed amongst brokers, please visit our full results by clicking here.

To view how all broker management systems performed amongst brokers, please visit our full results by clicking here.

To view how all insurers via platforms performed, please click here.

Click here to view the Full Five Star Rating Report: Etrading 2024 Report

For insurers wanting to receive in-depth analysis from the report, the 2024 Etrading Data Insight Book can be acquired by emailing Aisha Roberts at [email protected].

The Insurance Times 2023/24 MGA Online Ratings Report is the first at a glance guide to trading, created for brokers by brokers, providing insight into how MGAs performed amongst brokers in the United Kingdom.

The five star ratings distil the key findings of the annual MGA survey into an indispensable advice tool to help brokers select the right MGA to partner with. MGA experience is classified using an easy to understand Five Star System.

This is the fourth year that Insurance Times has conducted the MGA survey, investigating brokers’ opinions, attitudes and levels of satisfaction with the services they receive from their MGA partners. And, for the third consecutive year, Insurance Times has given a star rating out of five, linked to score performance.

The ratings provide a practical tool for brokers to assess MGA service levels based on the experience of their peers, aiding in justifying recommendations for clients. They also help MGAs benchmark the performance they have offered to brokers over the last 12 months and address broker feedback in several key areas.

Click here to view the 2022/23 MGA Online Ratings

Subscriber exclusive: Click here to read the 2023/24 MGA Five Star Rating Report

To enquire about receiving your own copy of the full report or would like to acquire the 2023/24 MGA Data Insight Book please contact [email protected].

For full access to all of the Star Ratings microsites you need to be a subscriber - see subscriber options. To view the top level insurer experience ratings, and if you're a broker, to have your say on this year's ratings, register here to create a free account.

If you have already registered or have a subscription sign in here.