Market intelligence firm emphasises that ‘insurers need to do better to prevent complaints from happening’ as redress payments increase
Insurance DataLab has analysed the underwriting results of insurers and Lloyd’s syndicates across the UK and Gibraltar to find out which firms are the best performers in the market
Companies rated as a top 50 insurer by GWP are falling behind smaller, more specialised operators when it comes to COR scores
The new government’s action provides the insurance industry with a golden opportunity to improve its reputation with consumers
The ’ability to assimilate all of that knowledge and make sense of it is a really key challenge for underwriters’, says general insurance leader
Innovation is key for insurance firms to maintain a competitive advantage, but many firms lack the flexibility that drives it
Technology is playing a greater role in insurance operations, with the use of voice analytics gaining traction in claims functions
Leading commentators have called for socioeconomic background to become a protected characteristic under the Equality Act 2010
‘This is the physical manifestation of that type of modern fraud that anybody can become a victim of,’ says detective inspector
Protestors targeting the insurance sector over covering broad risk classes is not new – however, deliberate action over insuring particular clients poses a new physical threat to businesses
’Insolvencies are rising, geopolitical uncertainty is considerable, cyber risk is elevated and ESG claims are here to stay,’ says head of global financial lines
RSA director notes there is a ’clear market demand for the job software houses do’