IT Crisis Response Resource Center

Featured Resources

Ensure your organization is ready when the unexpected happens. Implement an effective crisis response plan to minimize the impact on business continuity, reputation, and profitability. Build an effective crisis management plan around a framework that enables your organization to respond to any crisis and manage the impact, from health and safety incidents to business disruptions to reputational damage.

Resources for IT Leaders Impacted by the LA Wildfires

Respond Swiftly and Effectively to Crises With a Crisis Management Plan

AI and the Los Angeles Wildfires: Fighting Disinformation

Organizational Resilience: Anticipate and Adapt

Supporting Employees During a Crisis: Quick Guide for IT Managers

Radio Use Cases for Emergency Communications

Improve your ability to respond to crises and minimize impact to your organization with an adaptable crisis management framework. Using an adaptable framework will help you plan for a wide range of potential emergency situations and respond with confidence even to events you didn’t anticipate. The most important thing you can do in a crisis is communicate with internal and external stakeholders. Be transparent and communicate clearly and frequently.

Leading employees through uncertainty is a crucial aspect of crisis management. Addressing employee wellbeing, safety, emergency changes, and other workplace-related effects of a crisis can be challenging. Equip managers and employees with the necessary information and guidance to navigate these uncertain times. During a crisis, it’s critical that IT leaders partner with other key areas of the organization to provide up-to-date, relevant information to IT employees, with a special focus on employee safety, wellbeing, and communication.

If you don’t have a business continuity plan (BCP) or it’s not up to date, leverage the resources below to help maintain continuity during a crisis. If you have a BCP, use these resources to ensure it is comprehensive enough to address any unexpected event. We can help you streamline the traditional approach to make BCP development manageable and repeatable.

You’ll need a disaster recovery plan (DRP) for any disaster or crisis scenario when critical IT infrastructure or applications are compromised. Cost-effective DR and service continuity starts with identifying what is truly mission critical, so you can focus resources accordingly.

The resilience of your security governance and cybersecurity defense will be tested by the abrupt change in your operating model caused by a crisis. Ensure your end users are appropriately secured, revisit your security priorities, and measure security and privacy risks throughout the crisis.