How We Chose the Best Pet Insurance

We analyzed key coverage categories such as pet insurance costs, the ability to pay the vet directly, the availability of a 24/7 vet health line and the option to add a wellness plan. Our editorial content is not influenced by advertisers. We use data-driven methodologies to evaluate insurers so that all companies are measured equally. You can read more about our editorial guidelines and methodology for the ratings below.

  • 34 coverage categories evaluated
  • 900,224 pet insurance rates crunched
  • 2,600 U.S. pet owners surveyed
  • 108 years of insurance experience on the editorial team


Prudent Pet’s Types of Plans and Coverage

Prudent Pet has similar plans to what you’d find from the best pet insurance companies. It offers accident and illness plans, as well as an accident-only plan. You can also purchase additional coverage like wellness coverage and vet exam fee coverage.

Accident and Illness Insurance

Prudent Pet offers different levels of accident and illness plans. Prudent Pet says its Essential plan is the most popular, while its Ultimate plan is the most comprehensive accident and illness plan it offers.

You can normally expect a policy to cover the following:

Accidents

Such as bite wounds, broken bones and teeth, getting hit by a car and ingesting foreign objects.

Illnesses

Such as arthritis, cancer, urinary tract infections (UTIs), eye, ear and skin issues, hereditary conditions and congenital disabilities or abnormalities, such as hip dysplasia.

Hospitalizations

Includes emergency care and surgeries.

Specialist Care

Can include specialized care by veterinarians, internal medicine experts and oncologists. Alternative therapies overseen by a veterinarian are also included, like acupuncture, physical therapy and stem cell therapy.

Prescription Medication

This includes prescription medicine for a problem covered by your policy, such as a skin infection. It also covers prescription food for covered problems like food to treat bladder crystals and stones.

Diagnostics

This includes tests like bloodwork, MRIs, X-rays and CAT scans.

Beyond these basic coverage types, the Ultimate plan also covers the following:

  • Advertising and rewards if your pet is lost or stolen.
  • Boarding fees.
  • Vacation cancellation reimbursement if you must stay home due to a sick or injured pet.
  • Mortality benefits.
  • Loss due to theft or stray.

Accident-Only Plan

These plans are typically suitable for older pets who may not qualify for an accident and illness plan. It’s also a good solution for pet owners on a limited budget and only want coverage for catastrophic events. An accident-only plan from Prudent Pet covers problems such as:

  • Broken bones
  • Bite wounds
  • Injuries to teeth or mouth
  • Swallowed objects
  • Emergencies and hospitalizations
  • Surgeries
  • Specialized care
  • Diagnostic tests, such as bloodwork, MRIs and CAT scans
  • Prescription medications

Prudent Pet Add-Ons

Prudent Pet offers two coverage add-ons you can include in your plan for an extra cost.

Wellness Coverage

Keeping a pet healthy requires routine wellness care. To help pay for some of these preventive care costs, Prudent Pet offers a wellness add-on. This add-on covers expenses including:

  • Wellness exams
  • Wellness blood screen
  • Vaccines
  • Fecal exams
  • Microchip
  • Deworming
  • Dental cleanings or spaying/neutering
  • Health certificate

Keep in mind—there are three levels of the wellness coverage add-on. All plans apply coverage caps on each expense.

Exam or Consultation Fees

You can add this coverage to help pay for veterinary exams and consultation fees of your pet for accidents and illnesses covered by your policy.


What Does Prudent Pet Not Cover?

Although Prudent Pet covers an array of health-related expenses, there are some expenses that are not covered, such as:

  • Pre-existing conditions
  • Bathing (unless your vet deems it medically necessary)
  • Breeding, pregnancy or nursing costs
  • Elective or specialty procedures, such as tail docking, ear cropping, dewclaw removal, and cosmetic dentistry
  • Experimental procedures and treatments
  • Herbs or natural remedies
  • Grooming or grooming supplies
  • Obedience training
  • Vet house calls or travel expenses
  • Non-veterinary fees, such as waste disposal, bank fees, credit card charges and federal, state or local taxes

Exam fees and wellness care also won’t be covered if you don’t purchase the add-ons.


Prudent Pet Insurance Coverage Levels

Prudent Pet offers a variety of annual limits, deductibles and reimbursement options.

Maximum Annual Limit Options

Many pet insurance companies apply a limit to the amount of total benefits they will pay annually. Prudent Pet has three coverage limit options:

  • $2,500 (Essential 2500 plan)
  • $10,000 (Essential plan)
  • Unlimited (Ultimate plan)

Deductible Options

Pet insurance policies usually come with a deductible amount you must pay toward vet bills before the insurance company begins reimbursing you for expenses. Prudent Pet offers several deductible options:

  • $100
  • $250
  • $500
  • $1,000

Reimbursement Options

Pet insurance companies also apply a reimbursement level to each claim payment. The reimbursement level is the percentage of total expenses the pet insurance company will reimburse you for. Prudent Pet has three options to choose from:

  • 70%
  • 80%
  • 90%

What Are Prudent Pet’s Waiting Periods and Age Restrictions?

After purchasing a pet insurance policy, you typically have to wait for a certain amount of time for coverage to begin, known as the waiting period. All pet insurance companies apply waiting periods to policies.

Prudent Pet has three different waiting periods:

  • Five-day accident waiting period
  • 14-day illness waiting period
  • 6-month waiting period for knee or ligament issues (can be waived with a vet exam within the first 30 days of the policy).

You can insure any dog or cat of any age. Prudent Pet says it doesn’t deny coverage based on a dog or cat’s age.

Company Accident waiting period Illness waiting period Special waiting period
Pets Best Essential
3 days
14 days
6 months for cruciate ligament conditions
1 day
14 days
6 months for cruciate ligament conditions (can be waived with an orthopedic exam)
Chewy Essential Plus
5 days
14 days
None
Prudent Pet
5 days
14 days
6 months for knee or ligament issue (can be waived with a knee and ligament exam)

How Much Does Pet Insurance From Prudent Pet Cost?

The Prudent Pet Essential plan costs an average of $61 per month for a dog and $36 per month for a cat, according to our analysis of pet insurance costs. That’s for $10,000 of annual coverage, a $250 deductible and 80% reimbursement level. The average cost of the Prudent Pet Ultimate plan is $80 per month for a dog and $43 per month for a cat for unlimited coverage, a $250 deductible and 80% reimbursement level.

Prudent Pet Ultimate Plan Price Comparison for Dogs

Dog breed Average cost per month for puppies age 3 months Average cost per month for dogs age 3 years
Beagle
$72
$81
Bulldog
$131
$146
Dachshund
$67
$74
French bulldog
$131
$146
German shepherd
$90
$100
Golden retriever
$89
$100
Labrador retriever
$89
$100
Mixed breed (large)
$76
$85
Mixed breed (medium)
$61
$68
Mixed breed (small)
$47
$52
Poodle
$67
$74
Rottweiler
$162
$181
Source: Forbes Advisor research. Costs are based on the Prudent Pet Ultimate plan with unlimited annual coverage with a $250 deductible and 80% reimbursement level.

Prudent Pet Ultimate Plan Price Comparison for Cats

Cat breed Average cost per month kittens age 3 months Average cost per month for cats age 3 years
Abyssinian
$41
$46
Bengal
$41
$46
Bombay
$41
$46
British shorthair
$41
$46
Exotic shorthair
$41
$46
Maine coon
$41
$46
Mixed breed
$33
$37
Persian
$41
$46
Ragdoll
$41
$46
Siamese
$41
$46
Source: Forbes Advisor research. Costs are based on the Prudent Pet Ultimate plan with unlimited annual coverage with a $250 deductible and 80% reimbursement level.

Prudent Pet Ultimate Plan Costs vs. Other Top Insurers


Prudent Pet Insurance Availability

Prudent Pet insurance is available in all 50 states.


Prudent Pet Insurance Claims

You can file a pet insurance claim with Prudent Pet through its online portal.

Log in to the customer portal to fill out a claim form and submit your paid veterinarian invoice and any necessary medical records. Prudent states it processes 75% of its claims in 24 hours and the reimbursement payment is done through a check or ACH payment.


Digital Experience Analysis: Mixed

Our analysis of the digital experience for Prudent Pet found mixed results. There’s no mobile app, which is a big miss because top pet insurers generally have mobile apps. But you can submit claims online and pay online.

Our test of Prudent Pet’s live chat found it was mostly helpful. Responses times were within one minute or less, even though the live chat window said replies typically take eight minutes. And the responses were mostly clear and helpful based on our test questions.


Prudent Pet vs. Pets Best

Rating and coverage details Prudent Pet Ultimate pet insurance Pets Best pet insurance
Forbes Advisor rating
3.5
5.0
Average monthly cost for a dog with unlimited annual coverage, a $250 deductible and 80% reimbursement
$80
$46
Deductible choices
$100, $250, $500 or $1,000
$50, $100, $200, $250, $500
Optional wellness plan available?
Yes
Yes
24/7 vet helpline available?
No
Yes
Details can vary by state.

Prudent Pet vs. Figo

Rating and coverage details Prudent Pet Ultimate pet insurance Figo pet insurance
Forbes Advisor rating
3.5
4.3
Average monthly cost for a dog with unlimited annual coverage, a $250 deductible and 80% reimbursement
$80
$75
Deductible choices
$100, $250, $500 or $1,000
$100, $250, $500, $750
Optional wellness plan available?
Yes
Yes
24/7 vet helpline available?
No
Yes
Details can vary by state.

Prudent Pet vs. Chewy

Rating and coverage details Prudent Pet Ultimate pet insurance Chewy Essential Plus pet insurance
Forbes Advisor rating
3.5
4.2
Average monthly cost for a dog with unlimited annual coverage, a $250 deductible and 80% reimbursement (90% for Chewy)
$80
$89
Deductible choices
$100, $250, $500 or $1,000
$250, $500, $1,000 ($500 in California)
Optional wellness plan available?
Yes
Yes
24/7 vet helpline available?
No
No
Details can vary by state.

About Prudent Pet Insurance

Prudent Pet Insurance offers both comprehensive and accident-only plans to fit your needs and budget. Until January 2021, Prudent Pet’s insurance policies were underwritten by the United States Fire Insurance Co. All new policies are underwritten by Markel.

A perk with Prudent Pet Insurance is if you refer a fellow pet owner and they request a free quote, you can receive a $15 Amazon gift card.

Find The Best Pet Insurance Companies Of 2024

Get A Quote From Prudent Pet

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Methodology

To find the best pet insurance, we collected data and scored each pet insurance company for several categories. Only pet insurers offering annual maximum coverage of $100,000 or unlimited were scored, so that comparisons were fair among companies. If a company has more than one top-scoring policy we show only the policy with the highest score.

  • Pet insurance rates for mixed breed dogs (20% of score): We calculated average rates for medium sized mixed breed dogs age 3 months, 2 years, 5 years and 7 years for plans with unlimited coverage, a $250 deductible and a 80% reimbursement level, or the closest options available.
  • Pet insurance rates for purebred dogs (20% of score): We calculated average rates for French bulldogs, German shepherds, golden retrievers, labrador retrievers and poodles age 3 months and 3 years for plans with unlimited coverage, a $250 deductible and a 80% reimbursement level, or the closest options available.
  • Direct payment to vet (10% of score): Pet insurance companies that have the ability to pay a vet directly earned points. In order to receive points, this feature must be stated on the pet insurer’s website.
  • Special waiting period (5% of score): Many pet insurance companies have a special waiting period for problems such as cruciate ligament issues and hip dysplasia. Plans that have no special waiting period, a waiting period of fewer than six months or the ability to have the waiting period waived scored higher. In certain states waiting periods are dictated by state law and may vary.
  • 24/7 vet health line (5% of score): Insurers that provide access to a 24/7 vet health line earned points.
  • Routine wellness plans (5% of score): Insurers that offer optional wellness plans earned points.
  • Multipet discount (5% of score): Many pet insurance companies offer a discount if you insure more than one pet. Insurers that offer a multipet discount earned points.
  • Behavioral therapy (2% of score): Insurers that cover behavioral therapy in their base plans earned points.
  • Alternative therapy (2% of score): Insurers that include alternative therapies such as acupuncture, chiropractic care and hydrotherapy in their base plans earned points.
  • Dental illness (2% of score): Insurers that include coverage for dental illnesses, such as gingivitis and periodontal disease, earned points.
  • Pays veterinary exam fees (1% of score): Plans that cover the vet exam fee received points. Not all insurers cover exam fees, even if the fee is for an illness or accident-related visit that’s covered by insurance.
  • Stem cell therapy (1% of score): Insurers with coverage for stem cell therapy in their base plans earned points.
  • Coverage for prescription food and supplements (1% of score): Insurers reimburse for food and supplement prescribed by a veterinarian earned points.
  • Euthanasia or end of life expenses (1% of score): Insurers that cover end of life expenses, such as euthanasia, cremation or burial fees, received points.
  • Digital experience (5% of score): We evaluated pet insurers on: mobile app ratings for both Android and Apple, if there’s a useful website search function and if there’s live chat that provides helpful information.
  • Likelihood to recommend pet insurers to others (5% of score) and satisfaction with customer service and price (5% of score): We surveyed 1,300 American pet owners with insurance that have purchased a new policy within the last 12 months, 100 per carrier. This online survey was commissioned by Forbes Advisor and conducted by market research company Talker Research, in accordance with the Market Research Society’s code of conduct. Data was collected from Oct. 11-29, 2024. The margin of error is ± 1.5 point with 95% confidence. This survey was overseen by Talker Research, whose team members are members of the Market Research Society (MRS) and the European Society for Opinion and Marketing Research (ESOMAR).
  • Satisfaction with claims process (up to 5% of score): We surveyed 1,300 American pet owners who have filed a pet insurance claim within the past 12 months. This online survey was commissioned by Forbes Advisor and conducted by market research company Talker Research, in accordance with the Market Research Society’s code of conduct. Data was collected from Oct. 11 to Nov. 4, 2024. The margin of error is ± 1.9 point with 95% confidence. This survey was overseen by Talker Research, whose team members are members of the Market Research Society (MRS) and the European Society for Opinion and Marketing Research (ESOMAR).


Read more: How Forbes Advisor rates pet insurance companies


Prudent Pet Insurance Frequently Asked Questions (FAQs)

Is Prudent Pet insurance good?

Prudent Pet’s Ultimate plan scored only 3.5 out of 5 stars in our evaluation of the best pet insurance companies.

Prudent Pet offers three coverage options for varying budgets. Its Ultimate plan costs the most but also covers a range of extras, such as behavioral therapy. But its high price and lack of a 24/7 pet health line helped earn it a low score.

Does Prudent Pet insurance work with any vet?

Yes, Prudent Pet insurance will pay claims for treatment with any licensed veterinarian in the U.S. or Canada, including emergency care providers and specialists.

Can I add multiple pets to my Prudent Pet insurance policy?

You can get multi-pet insurance with Prudent Pet, but you’ll need a separate policy for each pet. Prudent Pet insurance is limited to cats and dogs, so you won’t be able to get insurance for other types of pets, like birds and reptiles.

If you insure more than one dog, you’ll get a 10% discount on each separate policy.

Does Prudent Pet insurance cover dental care?

Yes, Prudent Pet dental insurance covers accidents and illnesses, such as broken teeth and gum disease.

Does Prudent Pet insurance cover spaying and neutering?

Prudent Pet’s standard policy doesn’t have pet insurance for spaying and neutering. You’ll need to add on one of Prudent Pet’s optional wellness packages to receive coverage for these costs.

How can I reach Prudent Pet’s customer service?

You can contact Prudent Pets’ customer service at (888) 820-7739.  You can also contact them through their website’s email form or by mail at 2211 Butterfield Rd., Downers Grove, IL, 60515.

How do I cancel Prudent Pet insurance?

You can cancel a Prudent pet insurance policy by contacting an agent at (888) 820-7739. If you haven’t made a claim, you can cancel a policy within the first 30 days and get a full refund.