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Online personal loan lenders offer a wide range of funding options with flexible qualification requirements. The best online loans have competitive interest rates, a range of term options and low qualification requirements. We reviewed 44 online loan lenders to find the best options available. Our top pick is Upgrade because of its flexible minimum credit-score requirements, making it widely available to various borrowers.
Why you can trust Forbes Advisor
Our editors are committed to bringing you unbiased ratings and information. Advertisers do not and cannot influence our ratings. We use data-driven methodologies to evaluate financial products and companies, so all are measured equally. You can read more about our editorial guidelines and the personal loans methodology for the ratings below.
300
9.99% to 35.99%
$1,000 to $50,000
Upgrade is a personal loan lender that makes funding available to borrowers with bad credit.
Why We Like It
Upgrade’s minimum required credit score of 300 is lower than many other lenders. Upgrade also offers both secured and unsecured personal loans.
What We Don’t Like
Upgrade personal loans can be costly. Origination fees are between 0% and 12% of your loan amount, and the maximum annual percentage rate (APR) is 35.99%.
Who It’s Best For
Upgrade’s personal loans are best for borrowers with bad credit who need a loan between $1,000 to $50,000.
Consumer Score
We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5
Upgrade customers report mixed experiences with its personal loan offerings. Some wins that jump out include the streamlined application process, easy approval and quick funding. But their experiences were not perfect. Some users are dissatisfied with the high APRs and loan fees that make working with Upstart costly.
Eligibility:
Customer service
We called Upgrade to gauge the responsiveness of its customer service team and found it to be one of the most responsive lenders on our list. While we waited just over one minute for their team to answer our call—which is not the fastest time—they were transparent and knowledgeable about Upgrade’s loans.
We received information on loan amounts, required documentation, interest rate ranges, approval speed, fees and various perks, like hardship programs and autopay discounts. The representative also confirmed that they report payments to credit bureaus.
660
6.94% to 25.29%
with autopay
$5,000 to $100,000
LightStream’s lowest advertised interest rates beat most competitors, but the best rates are reserved for highly qualified applicants.
Why We Like It
Interest rates on LightStream personal loans are as low as 6.94%. It also offers a rate beat of 0.10 percentage points if another lender offers you a lower rate.
What We Don’t Like
To find out if you qualify for LightStream’s low rates, you’ll have to submit a full application and undergo a hard credit check as the lender doesn’t allow applicants to prequalify.
Who It’s Best For
LightStream personal loans are best for borrowers with good credit and steady income who can qualify for the lender’s lowest rates.
Consumer Score
We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5
LightStream borrowers appreciate the user-friendly application process, fast funding and competitive interest rates. However, there are a handful of concerns about customer service and discrepancies between advertised and actual rates.
Eligibility:
Customer service
We tried to call LightStream to test the quality of its customer service, but they don’t provide a customer service number. If you want to reach their customer service team, you must contact them via email. Its email support is available Monday through Friday, 9:30 am to 7 pm and Saturday, 12 to 4 pm ET.
650
8.99% to 29.99%
with autopay
$5,000 to $100,000
SoFi offers some of the largest personal loan amounts and allows borrowers to prequalify online.
Why We Like It
SoFi’s personal loans range from $5,000 to $100,000. The lender offers repayment terms between two to seven years and charges no required fees.
What We Don’t Like
SoFi applicants need a minimum credit score of 650 to qualify, which is higher than many other lenders.
Who It’s Best For
SoFi’s personal loans are best for applicants with good credit who need a large personal loan.
Consumer Score
We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5
While some borrowers appreciate SoFi’s simple application and disbursement process, others are dissatisfied with communication and customer service. Borrowers are also frustrated with misleading promotional offers and how their loan inquiries were handled.
Eligibility
Customer service
We evaluated SoFi’s customer service experience by calling its team directly. During our assessment, we found that its wait times were some of the longest—one minute and 41 seconds. Once we connected with customer service, its team was able to answer each of our questions effectively.
They disclosed loan amounts, available interest rates, required documents and loan approval times. They also shared information about prequalification and potential fees.
600
8.91% to 35.99%
$1,000 to $40,000
LendingClub offers a wide-range of financial services, making it a good choice if you want to consolidate your debt with a full-service lender.
Why We Like It
LendingClub sends payment directly to creditors so borrowers don’t have to. The lender also consolidates all types of debt.
What We Don’t Like
LendingClub’s origination fees can be as high as 3% to 8%, which can reduce the total borrowed amount.
Who It’s Best For
LendingClub’s personal loans are best for borrowers who want their creditors paid directly with a debt consolidation loan.
Consumer Score
We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5
Borrowers are typically satisfied with LendingClub and value the competitive interest rates and efficient application process. However, some cite concerns about high origination fees and communication issues.
Eligibility:
Customer service
We tested LendingClub’s customer service to assess how helpful it is for prospective borrowers and found the representative could provide only surface-level answers. For example, after waiting just over one minute to connect with a rep, they confirmed you can set up autopay but did not confirm if any autopay discounts are available. In another case, they mentioned LendingClub charges an origination fee but didn’t disclose anything further like the amount.
However, this does not mean they were not responsive or able to provide helpful information. We connected with a rep in just over one minute. Through our evaluation, we gathered key information, including loan amounts, required documentation such as W-2s and bank statements, loan assistance options and funding turnaround times.
640
8.95% to 17.48%
$5,000 to $40,000
Happy Money’s loans are intended to help borrowers consolidate high-interest credit card debt.
Why We Like It
Happy Money sends payments directly to creditors and has a maximum annual percentage rate (APR) of 17.99%.
What We Don’t Like
Borrowing from Happy Money can become costly due to its origination fee of 1.5% to 5.5%, and its loans aren’t available in Massachusetts or Nevada. The lender may also not be able to consolidate debts other than credit card debt.
Who It’s Best For
Happy Money is best for borrowers who want to consolidate their credit card debt.
Consumer Score
We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5
Happy Money borrowers express mixed feelings about its personal loans. While many appreciate the streamlined application, quick approvals and competitive interest rates, others report poor communication, difficulties with payment adjustments and frustrations with the online platform.
Eligibility
Customer service
We tested Happy Money’s customer service quality to gauge a prospective borrower’s experience. Through our research, we found that Happy Money had the longest wait time, two minutes and 15 minutes, which may be frustrating for some customers.
Once we connected with a representative, they disclosed much of the information we hoped to receive. For example, they shared loan amounts, interest rates, required documentation and turnaround times for the entire loan process, including preapproval, approval and funding. Besides the wait time to speak with a representative, the call was helpful and effective.
Does not disclose
8.99% to 17.99%
$600 to $50,000
PenFed Credit Union offers a wide range of financial services and allows anyone to become a member by opening an online savings account and depositing at least $5.
Why We Like It
For those who want to borrow from a credit union, PenFed’s personal loans are a great choice due to its flexible membership requirements and national presence.
What We Don’t Like
Although PenFed can lend in all states, it only operates branches in 14.
Who It’s Best For
PenFed personal loans are best for borrowers who want to work with a credit union.
Consumer Score
We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5
PenFed personal loan borrowers gave the lender mixed reviews. Some appreciated the ease and speed of the application process, while others had issues with customer service, transparency and loan processing. Some borrowers also faced unexpected fees.
Eligibility
Customer service
We called PenFed to evaluate its customer service team’s responsiveness and found it to be one of the most helpful and efficient experiences among lenders on our list. While we waited one minute and 15 seconds to connect with a rep, they provided complete transparency for each of our questions.
PenFed’s team disclosed essential loan details like loan amounts, available interest rates, required documentation and loan approval times. They also shared information about potential fees and payment assistance options if repayment becomes challenging. We are impressed with PenFed’s willingness to share this information with prospective borrowers, which can improve the overall loan experience.
Minimum Credit Score
Does not disclose
APR range
8.74% to 24.99%
with autopay
Loan amounts
$1,000 to $50,000 for existing U.S. Bank customers and up to $25,000 for new customers
Depends on the area you live in
Does not disclose
8.74% to 24.99%
with autopay
$1,000 to $50,000 for existing U.S. Bank customers and up to $25,000 for new customers
Depends on the area you live in
U.S. Bank operates physical branches in 27 states and offers personal loans to borrowers in every state.
Why We Like It
If you’d like to visit physical branches and work with your lender in person, U.S. Bank is a great option.
What We Don’t Like
U.S. Bank requires borrowers to be customers to access the maximum loan amount available—$50,000—and the lender’s longest repayment terms.
Who It’s Best For
U.S. Bank personal loans are best for current customers who want to do their banking in person.
Consumer Score
We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5
The majority of feedback for U.S. Bank was negative, with many borrowers expressing dissatisfaction with the customer service and issues with the loan process. Borrowers reported unexpected fees, delays and problems with loan payoff and documentation.
Eligibility
Customer service
We called U.S. Bank’s customer service team to test its quality. Compared to other lenders on our list, we waited the second longest for our call to be answered—two minutes and one second. Although the representative was friendly and transparent, they provided most of the information through a sales pitch, which may be unsettling to some prospective borrowers.
U.S. Bank was one of few lenders that provided a specific interest rate based on loan details we provided. While the rep didn’t ask for a credit score to provide the interest rate, its website discloses you need a score of at least 800 to qualify for the lowest rates.
COMPANY | FORBES ADVISOR RATING | MINIMUM CREDIT SCORE | CURRENT APR RANGE | LOAN AMOUNTS | LEARN MORE |
---|---|---|---|---|---|
5.0 | 300 | 9.99% to 35.99% | $1,000 to $50,000 | Via Credible.com’s Website | |
4.9 | 660 | 6.94% to 25.29% | $5,000 to $100,000 | Via Credible.com’s Website | |
4.9 | 650 | 8.99% to 29.99% | $5,000 to $100,000 | Via Credible.com’s Website | |
4.8 | 600 | 8.91% to 35.99% | $1,000 to $40,000 | Via Credible.com’s Website | |
4.8 | 640 | 8.95% to 17.48% | $5,000 to $40,000 | Via Credible.com’s Website | |
4.4 | Does not disclose | 8.99% to 17.99% | $600 to $50,000 | Via MoneyLion’s Website | |
3.6 | Does not disclose | 8.74% to 24.99% | $1,000 to $50,000 for existing U.S. Bank customers and up to $25,000 for new customers | Via MoneyLion’s Website |
The first step to comparing online loans is to prequalify for loan offers. Prequalification doesn’t impact your credit score and can give you an idea of the rates and terms you could be offered. Once you’ve prequalified, you can compare your options using these loan features:
It can be easier to qualify for an online personal loan, and in most cases, you’ll need to meet the requirements for each of these categories.
With an online personal loan lender, the entire process of receiving a loan occurs online. An in-person lender, on the other hand, allows you to apply for and receive a loan at a physical location.
Below are some of the ways that these two lenders compare.
ONLINE LENDERS | IN-PERSON LENDERS |
---|---|
Many options, including banks, credit unions and online-only lenders | Fewer options, which include credit unions and banks |
Customer service is online | In-person customer service |
Typically have lower interest rates | Typically have higher interest rates |
More options for borrowers with bad credit or low income | Fewer options for borrowers with bad credit or low income |
Online loan lenders aren’t the only option if you’re searching for a personal loan. Many credit unions and banks offer loans that can be applied for and funded online.
Alternatives to online loans include:
We reviewed 44 popular lenders based on 20 data points in the categories of customer sentiment index, loan details, loan costs, eligibility and accessibility, customer experience and the application process. We chose the best lenders based on the weighting assigned to each category:
We also considered several characteristics within each major category, including available loan amounts, repayment terms, annual percentage rate (APR) ranges and applicable fees. We also looked at minimum credit-score requirements, whether each lender accepts co-signers or joint applications and the geographic availability of the lender. Finally, we evaluated each provider’s customer-support tools, borrower perks and features that simplify the borrowing process—like prequalification options and mobile apps.
Where appropriate, we awarded partial points depending on how well a lender met each criterion.
To learn more about how Forbes Advisor rates lenders, and our editorial process, check out our Loans Rating & Review Methodology.
Colin Beresford is a writer and editor experienced in helping people make the best decisions with their money, whether it's buying a car or taking on a loan. He has written for Bloomberg, The Associated Press, NerdWallet, Car and Driver magazine, among many others covering various financial topics.