Freshteam at a Glance
Freshteam is a cloud-based software designed to modernize human resources (HR) by managing hiring, onboarding, time-off, employee data and HR workflows in one place. The company claims to reduce workload by up to 75% by automating recurring tasks such as rejecting candidates who do not meet certain requirements, advancing candidates who meet certain criteria, sending emails to all stakeholders when candidates reach the interview stage, archiving unselected candidates to a specific talent pool and more.
Freshteam also provides smart candidate sourcing that helps companies recruit talent through multiple channels such as job boards, emails, career portal, employee referrals and social media channels. Freshteam integrates with all major job boards including Indeed, ZipRecruiter, LinkedIn and Glassdoor to help companies find a wide pool of candidates. Companies can choose from Freshteam’s more than 100 built-in job description templates to quickly create job postings. Freshteam also helps companies screen potential employees with an automatic résumé parser analysis for qualified candidates.
Freshteam has a generous 21-day free trial period and does not require a credit card to sign up for the free trial. The software does not require a contract. Instead, it utilizes a pay-as-you-go structure.
Pricing and Plans
Unlike some other software companies, Freshteam offers a free plan. This basic HR plan is intended for small companies. While it does not offer many job postings, it does not skimp on the other features. The Free Forever plan includes up to three job postings at a given time, a basic career site, email integration, Kanban boards for applicant tracking, candidate application via email, employee referral and an employee directory.
The Growth plan is the first of the paid plans. The plan costs $71 per month plus $1.20 per employee per month. It includes everything in the free plan plus up to 20 published job postings, a customized career site, a customizable applicant form, custom interview scorecards, custom hiring pipelines, interview scheduling, job board integrations, HR analytics and more.
The Pro plan is Freshteam’s most popular plan. It automates workflows and manages HR data for growing companies. The plan costs $119 per month plus $2.40 per employee per month. Along with everything in the Growth plan, it includes up to 100 published jobs, advanced career site customization, social recruiting, talent pool management, job requisition management, multiple recruiters for a single job posting, integration with e-sign software, sponsored job posting on Indeed, new hire onboarding and more.
The Enterprise plan is intended to streamline the complex HR needs of large companies. The plan costs $203 per month plus $4.80 per employee per month. Along with everything in the Pro plan, it includes custom user roles, access restrictions based on IP address, custom URL and SSL certificate, one-click data export and a dedicated account manager.
Other Benefits
Freshteam is part of the Freshworks company. Freshworks is a software-as-a-service (SaaS) company founded in 2010 that specializes in easy-to-use marketing, sales, support and IT business software. Freshteam easily integrates with its parent company’s various small business solutions such as Freshservice, Freshsales and Freshmarketer.
How Freshteam Stacks Up
| Freshteam | Bullhorn | BambooHR | |
|---|---|---|---|
| Starting Price | $71 plus $1.20 per employee per month | Contact for quote | $99 per month |
| Free Plan | Yes | No | No |
| ATS | All plans | All plans | Only with advanced plan |
| Payroll | No | No | Yes |
| Interview Scheduling | Yes | Yes | No |
| Career Website | All plans including free plan | All plans | Only with advanced plan |
| Learn More | — | — | |
| Read Reviews |
While the free version is limited to three job postings at any given time, the fact that Freshteam offers a forever free version is rare among its competitors. Small companies and startups will likely not have a need for more than three job postings, making the free version perfect for small budget-conscious businesses.
Freshteam helps with all aspects of the hiring process including interviewing. The software includes prep kits to prepare the interviewers for the interview, notifies all stakeholders when an interview is scheduled and syncs calendars. All plans including the free plan come with an interview scorecard. Feedback and scores are gathered after the interview and can be used to let the candidate know the reasons for the hiring decision.
Another advantage Freshteam has over some of its competitors is each plan includes a branded career site. The customizable site can be a simple job listings page or can describe the company’s culture, perks, benefits, possible career paths and team members. This helps companies with both active recruiting and sourcing passive candidates.
Is Freshteam Right for You or Your Business?
Freshteam offers affordable, easy-to-use, customizable software, making it an ideal solution for small-to-medium-sized businesses. The pricing plans are less expensive than many of its competitors while still retaining comparable features. Freshteam offers both free and paid plans, making it a great solution for small businesses looking for a scalable ATS to grow with them.
Frequently Asked Questions (FAQs)
Why use an applicant tracking system?
An ATS streamlines the hiring process by automating job postings, applications, candidate information and applicant communications. Companies such as Freshteam claim that an ATS can reduce recruiter workload by as much as 75% by automating repetitive routines.
Who uses an applicant tracking system?
Recruiters and employers looking to track candidates through the recruiting and hiring process use applicant tracking systems. An ATS can help recruiters and businesses find, interview, hire and retain top-quality employees.
Who owns Freshteam?
Freshworks, a cloud-based business software company, owns Freshteam. Freshworks also creates easy-to-use marketing, sales, support and IT software. More than 50,000 companies worldwide use Freshworks software.
What is the best applicant tracking system?
While each business needs to weigh the specific factors that matter most to them—such as budget, integrations and onboarding features—there are several platforms that stand above the competition. In Forbes Advisor’s roundup of the best applicant tracking systems, Freshteam actually snagged first place.
Are applicant tracking systems secure?
As with most platforms, the best applicant tracking systems offer many levels of security. When choosing this type of software, you want to look for security features like documentation that shows frequent security updates and patches, intrusion detection, two-factor authentication (2FA) or multifactor authentication (MFA), data encryption, privacy protection and the monitoring of user activities.
