Telecommunications — insights and services

Leading telecom industry strategies that drive resiliency



Our latest thinking on the telecommunications industry

Data center development: mastering the stabilized asset cycle

Avoid pitfalls and unlock value through a multidisciplinary, three-stage strategy. Learn more.

Are leaders ready for the telco of tomorrow?

To thrive in the future, telcos must seek differentiators beyond network quality, and adapt to changing ecosystems and market structures.

3 steps to predict new TMT customer patterns beyond the numbers

Adapt your consumer data in the marketplace to improve customer experience and drive innovation

How can you realize the promise of transformational technologies?

The enterprise opportunity to deploy new technologies is vast, but CIOs must adapt digital transformation principles to maximize value. Read more.

How telecom retail can navigate its evolution to meet customer needs

Telecommunications retailers can do a few things to address the business imperative of meeting changing customer needs as the industry evolves. Read more.

Is the digital home immune to the cost-of-living crisis?

Despite financial pressures, few households are economizing on digital home services. Read more.

5 levers to drive supply chain resilience in the telecom industry

Supply chain leaders have the tools to address telecom disruption and promote operational resilience and excellence. Learn more.

How supply chains benefit from using generative AI

What was once unimaginable is now possible with generative AI in real-life scenarios throughout the entire supply chain. Learn more.

Taking the long view is helping New Relic scale into the billions

An $850+ million revenue all-in-one observability company helping software engineers at leading brands faced a conundrum. Learn more in this case study.

How a partner ecosystem strategy delivers growth in a disruptive era

A year after its spinoff from IBM, Kyndryl gained the freedom to imagine and the flexibility to build — through alliances. Stephen Leonard tells us how.

The CIO Imperative: How emerging tech can accelerate a path to sustainability

Enterprises are increasingly looking to leverage new technologies like 5G and IoT to deliver their ESG goals. Learn more.



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