Digital wallets are gaining share of retail transactions in the UK. Retailers that don’t accept them risk losing sales.
Report
| Apr 30, 2024
Feature innovation is transforming digital wallets into everyday commerce enablers.
Article
| Jul 8, 2024
Digital wallets’ transformation into commerce enablers speeds up. We make a case for digital-only consumer credit cards. And we see a new threat that BNPL poses to credit cards.
Report
| Jul 2, 2024
Fintechs, banks, and the government will reshuffle the payments deck in 2024. New features and competition will redefine the digital wallet user experience, and FedNow will pivot payment flows in new directions.
Report
| Jan 5, 2024
Dramatic shifts are in the works for 2024, as BaaS, social media players, genAI, and new digital wallets reshape the banking landscape. Our top trends explore what’s in store.
Report
| Dec 12, 2023
Digital wallets will be the only payment type to increase its share of worldwide point-of-sale transaction value between 2023 and 2027, making up 46% of total value by the end of that time period, according to a March 2024 report from Worldpay.
Article
| May 6, 2024
Mobile P2P payments are struggling to capture users in Canada. But banks and digital wallet providers can lean into their respective strengths to create a rosier outlook for growth.
Report
| Oct 3, 2023
Chart
| May 6, 2024
Source: Federal Reserve Banks
UK mobile P2P payments usage growth has a case of the doldrums—but bank and digital wallet providers can explore several options to give it a boost.
Report
| Sep 20, 2023
Discover the dynamic shift toward digital wallets in the US and the UK in the latest podcast episode of "Behind the Numbers: The Banking & Payments Show." Delve into the compelling discourse on how younger generations' move to digital is rendering traditional wallets obsolete. Join host Rob Rubin, our US-based analyst Tyler Van Dyke, and UK-based analyst Carina Perkins as they unravel trends in digital transactions for dining, shopping, and ID verification. In the "For Argument's Sake" section, we dissect the fierce competition for market dominance among industry giants like Apple and Google, established players like PayPal, rising star Paze, and potential disruptors. Tune in for a forward-looking conversation and hit subscribe for the latest insights.
Key insights:
- Youth-led shift: Analysis reveals a robust trend among younger consumers pivoting to digital wallets for everyday activities, indicating a cultural and technological shift.
- Market dominance debate: We uncover the strategic moves by tech titans and emergent challengers vying to capture the largest share of digital wallet users.
- Cross-Atlantic perspectives: Insights from US and UK analysts present a diverse view on the adoption of digital wallets, offering a broader understanding of the global digital economy.
Audio
| Mar 19, 2024
Article
| Mar 18, 2024
Digital wallets will approach half of POS transaction value share by 2027.
Article
| Jun 27, 2024
Consumers will use proximity payments more often as they adopt additional digital wallet features. Annual mobile proximity spend per user will grow at a 12.4% average annual rate from 2024 to 2028. Providers are equipping mobile wallets with a broadening array of features that give consumers more reasons to use—and spend with—their digital wallets.
Report
| Jun 4, 2024
Forecasts
| Mar 19, 2024
Source: EMARKETER Forecast
Forecasts
| Mar 19, 2024
Source: EMARKETER Forecast
The BNPL provider expanded its merchant network and pushed in-store. A potential Apple Pay deal could help raise its profile
Article
| Aug 29, 2024
American Express is expanding Amex Offers, which allows advertisers to serve card holders tailored deals. The expansion comes on the heels of Chase and PayPal launching financial media networks (FMNs), a trend we expect will continue.
Article
| Aug 19, 2024
On this podcast episode, we explore the deployment of AI in payments in 2024. First, we discuss the most impactful use cases for AI in payments, such as fraud detection and prevention, false declines and purchase conversion, B2B payments, enhanced customer service, and digital wallets. In our "For Argument’s Sake" segment, we rank these use cases in order of impact and debate our decisions. Join the conversation with host Rob Rubin, our analyst David Morris, and Angela Murphy, PhD, client partner at Persistent Systems.
Audio
| Feb 20, 2024
Forecasts
| Mar 14, 2024
Source: EMARKETER Forecast
Digital wallets are fast becoming consumers’ preferred way to pay, both in and out of the store.
Article
| Feb 12, 2024
Fintechs and digital wallets like Google Pay are making it easier than ever for consumers to maximize rewards. That improves customer satisfaction but could become a problem for issuers: They rely on a certain amount of rewards breakage and sub-optimal use to finance these expensive programs. Expanded BNPL.
Article
| May 21, 2024
On today’s episode of The Banking & Payments Show podcast, we discuss the most important banking trends that we expect to see in 2024. We examine the big headlines from our Banking Trends to Watch in 2024 report, such as risky banking as a service partnerships, the social media players pushing the boundaries of banking, the disruption caused by AI and new developments with digital wallets. In a new segment called "Place Your Bets," using a total of 10 points, we allocate points to different trends to predict their likelihood of coming true. Listen to the conversation with guest host Marcus Johnson and our analysts Tiffani Montez and David Morris.
Audio
| Jan 23, 2024
Chart
| May 1, 2024
Source: EMARKETER
Chart
| Feb 1, 2024
Source: PYMNTS.com; Amazon Web Services (AWS)
Retailers need to take note—not having a customer’s preferred payment method can increase cart abandonment
Article
| Mar 9, 2024