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Canada Click-and-Collect Forecast 2024

Room for Growth Remains in This Key Fulfillment Option for Online Purchases

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About This Report
Canada’s click-and-collect buyer growth tops our rankings among the countries we forecast. It’s a key option for consumers in Canada who prefer speedier order fulfillment and want to avoid home-delivery costs.
Table of Contents

More than half of Canada’s digital buyers use click and collect, meaning they buy online and pick up in-store (BOPIS). This form of fulfillment is central to retail ecommerce's growth in Canada, where distribution conditions make home delivery costly in many parts of the country.

Key Question: How can retailers capitalize on the growing number of click-and-collect buyers in Canada?

Key Stat: There will be 14.2 million click-and-collect buyers in Canada in 2024.

Here’s what’s in the full report

2files

Exportable files for easy reading, analysis and sharing.

3charts

Reliable data in simple displays for presentations and quick decision making.

Table of Contents

  1. Executive Summary
  1. Click and collect is an important part of the ecommerce picture in Canada
  1. Media Gallery

authors

Paul Briggs

Contributors

Suzy Davidkhanian
Principal Analyst, Retail & Ecommerce
Wendy Louie-Lam
Senior Forecasting Analyst
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