You have certain rights in relation to Personal Data, subject to certain exemptions and depending on your country/region, and in some cases dependent upon the Processing activity we are undertaking. If you have these rights in your country/region, such as in the EU/UK, and if you wish to access, correct, update, request deletion, request information, object, request restriction of processing, request data portability, not be subject to decisions based solely on automated processing, or otherwise take action with respect to Personal Data, you can exercise your rights by completing a data subject request form below at any time or by contacting us using the contact details provided in Section 12 ("How to Contact Us") below.
United States Data Subject Request Form >
Brazil Data Subject Request Form >
Canada Data Subject Request Form >
China Data Subject Request Form >
EU Data Subject Request Form >
South Africa Data Subject Request Form >
Thailand Data Subject Request Form >
If we have Processed Personal Data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any Processing we conducted prior to your withdrawal, nor will it affect Processing of Personal Data conducted in reliance on lawful processing grounds other than consent.
In certain countries/regions, you have a right to lodge a complaint with your local supervisory authority if you have concerns about how we are Processing Personal Data. We ask that you please attempt to resolve any issues with us first, although you have a right to contact your supervisory authority at any time.
To file a general privacy complaint that is not otherwise a privacy right above, fill out the form here >
If you have any questions about Personal Data, please contact us using the contact details provided in Section 12 below. We may ask you for additional information to confirm your identity and for security purposes, before disclosing the Personal Data requested by you. In accordance with Applicable Law, we reserve the right to charge a fee where permitted by law, for instance if your request is unfounded or excessive.
Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly or inform you if we require further information in order to fulfill your request. We may not always be able to fully address your request, for example, if it would impact the duty of confidentiality we owe to others, or if we are legally entitled to deal with the request in a different way.
In certain countries/regions you may unsubscribe from receiving marketing and promotional communications from us by unsubscribing at the appropriate link or writing to us at the contact information in Section 12 below. If you receive our email communications, you may also unsubscribe by clicking on the unsubscribe link included in each email. Please note that you may continue to receive transactional and account-related communications from us.
In some cases, the exercise of these rights (for example, erasure, objection, restriction or the withholding or withdrawing of consent to processing) may make it impossible for us to achieve the purposes identified in Section 3 of this Privacy Statement.
7. Information & Data Security
We have implemented and maintain appropriate technical and organizational security measures, policies, and procedures designed to reduce the risk of accidental destruction or loss, or the unauthorized disclosure or access of Personal Data. For further information on our cybersecurity program, please see our latest company Sustainability Report or contact us as outlined in Section 12 below.
8. Data Retention
We will store Personal Data for as long as is necessary for the purposes for which it was collected, as explained in this Privacy Statement or in any transaction specific document. In some circumstances we may store Personal Data for longer periods of time, for instance where we are required to do so in accordance with legal, regulatory, tax, or accounting requirements. In specific circumstances, we may store Personal Data for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to Personal Data or your dealings. Personal Data is retained in accordance with our record retention schedule and with applicable legal provisions. Subject to our record retention schedule and with applicable legal requirements, we will delete and/or anonymize Personal Data that are no longer needed.
9. Transferring Personal Data Globally
John Deere operates on a global basis. Accordingly, Personal Data may be transferred and stored in countries around the world, including the European Union ("EU"), the United States of America, Brazil, India, and other countries where John Deere has offices, authorized dealers and distributors, or service providers. These locations often have different standards of data protection. Realizing these differences, when we transfer Personal Data to other countries, we will protect that information as described below in this Privacy Statement or as disclosed to you at the time of data collection.
John Deere will take appropriate steps to ensure that transfers of Personal Data are in accordance with Applicable Law and carefully managed to protect your privacy rights and interests. We have established and implemented a set of Binding Corporate Rules ("BCRs") for the EU amongst members of the John Deere Group that have been recognized by EU data protection authorities as providing an adequate level of protection to the Personal Data we process globally. A copy of our BCRs is available here.
In all other countries outside of the EU, when transferring Personal Data between members of the John Deere Group, appropriate measures have been implemented such as standard contractual clauses, certifications, codes of conduct, or other valid data transfer mechanisms. Our internal policies and codes of conduct also require compliance with all applicable privacy laws and regulations.
Where we transfer Personal Data outside of John Deere or to third parties who help provide our products and services, we obtain contractual commitments from them to protect Personal Data. Some of these assurances are well recognized data transfer terms, such as EU Standard Contractual Clauses.
Where we receive requests for information from law enforcement or regulators, we carefully validate these requests before any Personal Data is shared, and then only share Personal Data as appropriate.
You may contact us for more information about our use of service providers and the safeguards we have put in place (including a copy of relevant contractual commitments) to ensure the adequate protection of Personal Data when transferred as mentioned above.
10. Children's Privacy
The John Deere website and applications are not directed to children or adolescents, and we do not knowingly collect any Personal Data directly from children under the age of 18. If you believe that we are processing information pertaining to a child, please contact us using the information provided under the "How to Contact Us" section below so that we may investigate and restrict the data.
11. Changes to this Privacy Statement
From time to time, we may update this Statement to reflect new or different privacy practices. If we make changes, we will revise the "Last Updated" date at the bottom of this Statement.
12. How to Contact Us/Common Controllers
Please contact us if you have any questions or comments about our privacy practices or this Privacy Statement. Our appointed data privacy officers (or similar) are also noted here.
If you reside in:
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Contact Information:
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United States of America or any country not listed below
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Attn: Privacy Manager Center for Global Business Conduct One John Deere Place Moline, IL 61265, USA
[email protected]
United States Data Subject Request Form
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Argentina
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[email protected]
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Australia and New Zealand
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John Deere Limited (Australia) Magnesium Drive Crestmead, Queensland 4132
Australia: 1800-800-981
New Zealand: 0800-303-100
[email protected]
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Brazil
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[email protected]
Data Subject Rights Request Form
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Canada
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Chief Privacy Officer John Deere Canada ULC P.O. Box 1000 Grimsby, Ontario, L3M 4H5 [email protected]
Chief Privacy Officer John Deere Financial P.O. Box 1000 Grimsby, Ontario, L3M 4H5 [email protected]
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China |
[email protected]
Data Subject Rights Request Form
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European Union or European Economic Area and United Kingdom
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Data Privacy Officer EEA/UK John Deere GmbH & Co. KG John-Deere-Str. 70, 68163 Mannheim, Germany [email protected]
Data Subject Rights Request Form
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Mexico
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[email protected]
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Russia
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[email protected]
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South Africa
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John Deere (Pty) Ltd Information Officer 38 Oscar Street, Hughes Ext. 47 Boksburg 1459 South Africa [email protected]
Data Subject Rights Request Form
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Thailand
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John Deere (Thailand) Limited No. 90 CW Tower, 32nd Floor, Unit A3202 Ratchadapisek Road, Huai Kwang Sub-district Huai Kwang District, Bangkok 10310 Thailand Attn: Nattakorn Jitsuttanapol, Controller Email: [email protected] Tel: +662 676 9717
Data Subject Rights Request Form
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WIRTGEN GROUP Companies
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WIRTGEN GROUP Branch of John Deere GmbH & Co. KG Reinhard-Wirtgen-Str. 2, D-53578 Windhagen
[email protected]
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