Latest from todayopinionThe hidden costs of your helpdeskMost employees don’t give the IT helpdesk much thought until there’s a problem. Unfortunately, businesses may overlook the hidden costs that even minor IT issues can bring. By Aaron PainterAug 29, 20246 minsIT OperationsSecurity feature 10 ways AI can make IT more productiveBy John EdwardsJul 02, 20248 minsArtificial IntelligenceIT OperationsIT Strategyanalysis The Rush to AI: Now the Hard PartBy Aaron GoldbergJun 17, 20243 minsArtificial IntelligenceEnterprise ApplicationsIT Operations interviewEthics of generative AI: To be innovative, you must first be trustworthyBy Shane O'Neill Jun 13, 20245 minsArtificial IntelligenceBusiness OperationsIT Operations newsIT downtime cuts enterprise profit by 9%, says studyBy Shweta Sharma Jun 11, 20243 minsIT OperationsRansomwareSecurity opinionSix steps to reorienting your IT operating model around productsBy Chris Davis Jun 04, 20249 minsIT LeadershipIT Operations case studyPorsche Carrera Cup Brasil gets real-time data boostBy Thor Olavsrud May 21, 20245 minsICT PartnersMicrosoftMicrosoft Azure case studyA comparative assessment of digital transformation in ItalyBy Patrizia Licata Apr 24, 20248 minsBusiness IntelligenceCIOChange Management featureAI adoption accelerates as enterprise PoCs show productivity gains By Robert Mitchell Apr 03, 202410 minsCIOGenerative AIICT Partners ArticlesbrandpostSponsored by HPEmbrace your future of work with Windows 11 Nov 01, 2024 5 minsIT OperationsProject ManagementbrandpostSponsored by IvantiHow CIOs and CISOs can partner to improve workforce productivity and security Too often CIOs and CISOs are aligned in name only By John Cox Oct 24, 2024 4 minsIT OperationsIT StrategySecuritybrandpostSponsored by IvantiWhy your IT team needs to upgrade its digital employee experience (DEX) To make DEX an enterprise priority, prioritize DEX for ITBy John Cox Oct 24, 2024 5 minsDigital TransformationIT OperationsnewsGenerative AI takes center stage in latest ServiceNow releaseServiceNow’s Washington DC platform release looks to take on management responsibilities for generative AI.By Jon Gold Mar 20, 2024 3 minsGenerative AIITSMServiceNowfeatureFor IT leaders, operationalized gen AI is still a moving targetThe blistering pace of advancement in generative AI leaves companies struggling to effectively implement and measure the technology, while guarding against bias and risk.By Maria Korolov Feb 28, 2024 15 minsCIOData ArchitectureGenerative AInewsAtos calls for help after plan to raise new capital faltersThe IT services company is running out of options as it seeks to refinance debts and sell off parts of its business.By Peter Sayer Feb 05, 2024 3 minsIT OperationsManaged IT ServicesbrandpostSponsored by BMCHow AIOps can help reduce costs and drive economic efficiencies From identifying emerging issues to remediating and preventing them, AIOps can help IT teams improve service health.By Jeff Miller Jan 31, 2024 4 minsIT Operationscase studyHow Starlink transformed tech operations for Journey BeyondRemote Australia is a major drawcard for travelers looking to disconnect and recharge. But to run technical operations, that asset of remoteness also creates many logistical problems that have been difficult to solve — until now.By Jeremy Daniel Jan 04, 2024 6 minsBusiness ContinuityCIOInternet Service ProvidersopinionDon’t make the biggest mistake in application modernization projectsBy Aaron Goldberg Oct 17, 2023 4 minsEmerging TechnologyEnterprise ApplicationsIT OperationsfeatureCIOs set their agendas to achieve IT’s ultimate balancing actEnsuring operational excellence versus accelerating business growth has long been a conundrum (and trade-off) for IT. Greater prominence and honed IT strategies have today’s IT leaders better positioned to finally strike the right balance. By Esther Shein Oct 09, 2023 12 minsIT LeadershipIT StrategyInnovationfeatureSalesforce IT injects generative AI to ease its massive datacenter migrationShifting 200,000 servers from CentOS to RHEL, the SaaS giant is enlisting gen AI to help handle the health and telemetry of its operations infrastructure in real-time.By Paula Rooney Oct 06, 2023 6 minsArtificial IntelligenceGenerative AIRed HatinterviewHow Mapfre gets cloud to coexist with its tech model ambitionsCloud is a main enabler Mapfre relies on in its digital modernization process. Vanessa Escrivá, the multinational insurance company’s corporate director of technology, explains the three pillars of the company's strategic plan, and the roles investment, talent, and AI play.By Esther Macías Sep 20, 2023 9 minsCIODatabase DesignInsurance Industry Show more Show less View all Resources whitepaper Retail Spotlight: Considerations for operational resilience and competitive advantage Retail organizations are struggling to gain business value from their data, according to recent IDC research. To drive efficiency and productivity, they need to integrate data silos and judiciously deploy artificial intelligence. The post Retail Spotlight: Considerations for operational resilience and competitive advantage appeared first on Whitepaper Repository –. By Workday, Inc. 17 Jan 2025Artificial IntelligenceBusiness OperationsRetail Industry whitepaper Hospitality spotlight: How to become proactive for greater operational efficiency By Workday, Inc. 17 Jan 2025Artificial IntelligenceBusiness OperationsTravel and Hospitality Industry whitepaper Insurers adopting a people-centric approach to IT modernization By Workday, Inc. 17 Jan 2025Artificial IntelligenceBusiness OperationsFinancial Services Industry View all Explore a topic Analytics Careers Cloud Computing Enterprise Applications IT Leadership IT Management Industry Security Artificial Intelligence Data Management Data Center Vendors and Providers Networking Software Development View all topics Show me morePopularArticlesPodcastsVideos feature Quick ROI vs. innovation: CIOs face competing AI goals By Grant Gross Jan 17, 20256 mins Business IT AlignmentIT StrategyInnovation news Lenovo to acquire Infinidat to expand its storage folio By Anirban Ghoshal Jan 17, 20253 mins Artificial IntelligenceEnterprise StorageLenovo brandpost Sponsored by BMC Software How agentic AI transforms enterprise IT work By Stela Udovicic Jan 16, 20255 mins Artificial Intelligence podcast Sponsored by DataBee from Comcast Technology Solutions Episode 6: The promised land Jan 16, 202548 mins CSO and CISO podcast Hyland CIO Stephen Watt on emerging purpose-built AI platforms Jan 15, 202555 mins CIO Leadership Live podcast CIO Leadership Live with Harvinder Singh Banga, CIO, CJ Darcl Logistics Jan 15, 202519 mins CIOCIO Leadership Live video Baffle protects, controls cloud-native data through record-level encryption Jan 15, 202514 mins Data PrivacyEncryption video Hyland CIO Stephen Watt on emerging purpose-built AI platforms Jan 15, 202555 mins CIO Leadership Live video CIO Leadership Live with Harvinder Singh Banga, CIO, CJ Darcl Logistics Jan 14, 202519 mins CIOCIO Leadership Live