Just a 10-minute drive from central Tuxtla Gutierrez, Hotel Palapa Palace offers an outdoor pool and air-conditioned rooms with free WiFi. Free private parking is available on site. Each functional room at the Palapa Palace includes 2 double beds, cable TV and a mini-fridge. All rooms have a private bathroom with a shower and toiletries. The hotel’s Calipso restaurant serves fresh Mexican cuisine, including typical dishes from the Chiapas region. A continental breakfast with juice, coffee, cereal, milk, toasted bread, butter and marmalade is served every morning. Room service is available. The Palapa Palace is situated around 5.5 km from Marimba Park and 6 km from San Marcos Cathedral. Cañón del Sumidero National Park is 14 km away.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.5)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
2 double beds
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Guest reviews

Categories:

Staff
8.6
Facilities
8.1
Cleanliness
8.5
Comfort
8.4
Value for money
8.3
Location
8.5
Free WiFi
6.6
Low score for Tuxtla Gutiérrez

Select topics to read reviews:

Guests who stayed here loved

  • Aguilar
    Mexico Mexico
    The hotel has great location, there’s a grocery across the street pretty clean and nice staff
  • Ricardo
    Mexico Mexico
    sus instalaciones, las camas cómodas, baño con agua caliente y limpio, jabón y shampoo. Cablevisión y frigobar para enfriar cerveza o refresco
  • Dario
    Mexico Mexico
    No desayuné ahí, no me dijeron que incluyera el desayuno
  • Jesus
    Mexico Mexico
    La ubicación y las instalaciones en general fue lo que mas nos gustó
  • José
    Mexico Mexico
    Trato del personal Lugar tranquilo Desayuno buen precio
  • Anne
    France France
    la chambre est spacieuse, l'ensemble du bâtiment très agréable avec sa piscine et un beau jardin; le restaurant est agréable.
  • Guzmán
    Mexico Mexico
    Servicio y ubicación. Muy bien :) nos encantó porque aceptan mascota.
  • N
    Norma
    Mexico Mexico
    El hotel es cómodo, ambiente familiar, costo accesible
  • Pablo
    Guatemala Guatemala
    Personal Instalaciones en buen estado, personal agradable
  • Martínez
    Mexico Mexico
    Muy limpio y bien ubicado. Buenas instalaciones y servicio.

Hotel surroundings

Restaurants
1 restaurant on site

  • CALIPSO
    • Open for
      Breakfast • Lunch • Dinner

Facilities of Hotel Palapa Palace
Great facilities! Review score, 8.1

Most popular facilities

  • Free parking
  • Airport shuttle
  • Free WiFi
  • Family rooms
  • Restaurant
  • Room service
  • Non-smoking rooms

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

View

  • Pool view
  • View

Outdoors

  • Sun terrace
  • Terrace
  • Garden

Kitchen

  • Refrigerator

Room Amenities

  • Socket near the bed

Pets
Pets are allowed on request. Charges may be applicable.

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Breakfast in the room

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

    Reception services

    • Invoice provided
    • Luggage storage
    • Tour desk
    • 24-hour front desk

    Cleaning services

    • Daily housekeeping
    • Trouser press

    Business facilities

    • Fax/photocopying
      Additional charge
    • Business centre
    • Meeting/banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • 24-hour security
    • Safety deposit box

    General

    • Pet basket
    • Vending machine (snacks)
    • Designated smoking area
    • Air conditioning
    • Wake-up service
    • Tile/marble floor
    • Lift
    • Family rooms
    • Ironing facilities
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service

    Accessibility

    • Upper floors accessible by stairs only
    • Upper floors accessible by elevator

    Wellness

    • Sun umbrellas
    • Sun loungers or beach chairs

    Languages spoken

    • English
    • Spanish

    House rules
    Hotel Palapa Palace takes special requests - add in the next step!

    Check-in
    From 13:00 to 18:00
    Check-out
    Until 13:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 12 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are allowed on request. Charges may be applicable.
    Accepted payment methods
    American ExpressVisaMastercardCash

    The fine print
    Need-to-know information for guests at this property

    A deposit via bank wire is required to secure your reservation. Hotel Palapa Palace will contact you with instructions after booking.

    Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

    FAQs about Hotel Palapa Palace

    • The prices at Hotel Palapa Palace may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Room options at Hotel Palapa Palace include:

      • Family
      • Twin/Double

    • Hotel Palapa Palace has 1 restaurant:

      • CALIPSO

    • Hotel Palapa Palace offers the following activities / services (charges may apply):

      • Check-in at Hotel Palapa Palace is from 13:00, and check-out is until 13:00.

      • Hotel Palapa Palace is 3.7 miles from the centre of Tuxtla Gutiérrez. All distances are measured in straight lines. Actual travel distances may vary.