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Genius discounts at this property are subject to book dates, stay dates and other available deals.

Hotel Madrid is set in Tuxtla Gutiérrez, within 12 km of Sumidero Canyon and 2.9 km of Cana Hueca Park. The 3-star hotel has air-conditioned rooms with a private bathroom and free WiFi. The accommodation offers a 24-hour front desk, a tour desk and luggage storage for guests. At the hotel, the rooms are equipped with a desk. All guest rooms in Hotel Madrid are fitted with a flat-screen TV and free toiletries. Popular points of interest near the accommodation include La Marimba Park, San Marcos Cathedral and Botanical Garden Dr. Faustino Miranda. Ángel Albino Corzo International Airport is 31 km from the property, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 double beds
1 double bed
and
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.6
Cleanliness
9.0
Comfort
8.9
Value for money
8.8
Location
9.2
Free WiFi
7.0
High score for Tuxtla Gutiérrez
Low score for Tuxtla Gutiérrez

Select topics to read reviews:

Guests who stayed here loved

  • Daniela
    Germany Germany
    Spacious rooms, clean, very helpful personnel, good parking, close to the city center. Our son was sick in the middle of the night (you know this is no fun, when you have kids …) and the personnel was very helpful even the middle of the night.
  • Chris
    Australia Australia
    The location and hotel amenities were very good. Comfortable
  • Eeveelynaa
    Spain Spain
    The room it’s super spacious and very clean! Beds are very comfortable and good size. It’s a super good price for what you get plus is suuuper close to everything you would like to have for a night in Tuxtla. Very happy with the choice, would...
  • Mischa
    United Kingdom United Kingdom
    Excellent breakfast (chilaquile), comfy bed and everything is very clean.
  • Mischa
    United Kingdom United Kingdom
    Very comfortable hotel with amazing breakfast. A little noise sometimes, but overall slept really well! Also staff were very kind and helpful at all times.
  • Dani
    Czech Republic Czech Republic
    Friendly stuff, parking inclusive, breakfast, clean rooms
  • Rodriguez
    Mexico Mexico
    La habitación bastante amplia y limpia, el baño muy limpio y la cama muy comoda
  • Villagrán
    Mexico Mexico
    La ubicación esta perfecta ❤️ y el personal muy amable y atento.
  • Opx
    Mexico Mexico
    me gustó la comodidad del hotel y lo practico que es
  • C
    Cinthya
    Mexico Mexico
    El desayuno es sencillo pero con un sabor muy bueno, la habitación limpia y con los enseres necesaros

Hotel surroundings

Facilities of Hotel Madrid
Great facilities! Review score, 8.6

Most popular facilities

  • Airport shuttle
  • Free WiFi
  • Family rooms
  • Non-smoking rooms

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet

Outdoors

  • Outdoor furniture

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
  • Pay-per-view channels

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access

General

  • Shuttle service
    Additional charge
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Lift
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron

Accessibility

  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Languages spoken

  • Spanish

House rules
Hotel Madrid takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Check-out
Available 24 hours
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print
Need-to-know information for guests at this property

A deposit via bank wire is required to secure your reservation. The property will contact you with instructions after booking.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

FAQs about Hotel Madrid

  • Check-in at Hotel Madrid is from 15:00, and check-out is until 12:00.

  • Hotel Madrid offers the following activities / services (charges may apply):

    • Room options at Hotel Madrid include:

      • Double
      • Triple

    • Yes, Hotel Madrid is popular with guests booking family stays.

    • The prices at Hotel Madrid may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Hotel Madrid is 650 yards from the centre of Tuxtla Gutiérrez. All distances are measured in straight lines. Actual travel distances may vary.