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Genius discounts at this property are subject to book dates, stay dates and other available deals.

Reliable info:
Guests say the description and photos for this property are very accurate.

Offering a garden and garden view, Pinetum Garden Cottages is located in St Austell, 2.6 km from Crinnis Beach and 2.8 km from Shorthorn Beach. There is a private entrance at the holiday home for the convenience of those who stay. The holiday home also provides free WiFi, free private parking and facilities for disabled guests. All units include a seating area, a flat-screen TV with streaming services, a fully equipped kitchenette, a dining area, and a private bathroom fiitted with a hair dryer, while some units feature a terrace or a balcony. An oven, a toaster and fridge are also provided, as well as a kettle. At the holiday home, all units come with bed linen and towels. There is a coffee shop, and packed lunches are also available. The area is popular for cycling and hiking, and car hire is available at this 4-star holiday home. The holiday home has a picnic area where you can spend a day out in the open. Newquay Train Station is 30 km from the holiday home, while Eden Project is 4.4 km away. Newquay Cornwall Airport is 26 km from the property.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.4)

Free private parking available on-site


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Availability

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Accommodation Type
Number of guests
 
Bedroom
1 double bed
Living room
1 sofa bed
Bedroom 1
1 double bed
Bedroom 2
1 extra-large double bed
Living room
1 sofa bed
Bedroom
1 double bed
Living room
1 sofa bed
Bedroom
1 double bed
Living room
1 sofa bed
1 double bed
and
1 sofa bed
Bedroom
1 double bed
Living room
1 sofa bed
Bedroom
1 double bed
Living room
1 sofa bed
Bedroom
1 large double bed
Living room
1 sofa bed
Bedroom
1 large double bed
Living room
1 sofa bed
Bedroom
1 large double bed
Living room
1 sofa bed
Bedroom
1 large double bed
Living room
1 sofa bed
Bedroom
1 large double bed
Living room
1 sofa bed
Bedroom 1
1 large double bed
Bedroom 2
1 extra-large double bed
Living room
1 sofa bed
Bedroom 1
1 large double bed
Bedroom 2
1 extra-large double bed
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
9.2
Facilities
9.1
Cleanliness
9.2
Comfort
9.2
Value for money
8.7
Location
9.4
Free WiFi
8.9

Select topics to read reviews:

Guests who stayed here loved

  • Nige
    United Kingdom United Kingdom
    Everything was nice and tidy.the walks around the site was very oriental and beautiful
  • Angela
    United Kingdom United Kingdom
    The property was very well thought out had everything we needed was spotlessly clean. Had amazing views of the gardens & pond .
  • Michell
    United Kingdom United Kingdom
    Location to Eden Project, Helegan sea and shops. Took our dog who loved it too! Staff were super accommodating and made us delicious coffee late in the day.
  • Beth
    United Kingdom United Kingdom
    The property was beautiful, a lot of space and everything was very clean
  • Dunn
    United Kingdom United Kingdom
    I liked the location it was lush , the staff was excellent and friendly, overall it was a lovely stay , wish I stayed longer but definitely will come again
  • Sarah
    United Kingdom United Kingdom
    Lovely setting, would like to revisit in the spring or summer to enjoy the gardens.
  • Nicky
    United Kingdom United Kingdom
    There were no keys but someone met me at the property to show me how to get to the apartment. Unfortunately I hadn't realised that it was not on the ground floor when I booked it (I don't recall there being an option). I would have chosen this as...
  • Stephanie
    United Kingdom United Kingdom
    Beautiful location and lodge accommodation was perfect for a young family of 4
  • J
    Judy
    United Kingdom United Kingdom
    The location! The accommodation was lovely. The staff whom we met were informed and helpful. The craftsmanship of the wooden shelves was impressive.....I really liked them!! All the furniture was nice including the fab head board....
  • John
    United Kingdom United Kingdom
    A really peaceful place to wake up to in the morning! Views over the gardens were impressive even on a dull overcast Christmas morning. The facilities in the cottage are excellent and is beautifully clean, we couldn’t have asked for more.

Managed by Pinetum Gardens

Company review score: 9.2Based on 1,291 reviews from 3 properties
3 managed properties

Company information

Pinetum Lodges and Retreats are all exclusively located within the stunning landscape of Pinetum Gardens; a 30 acre collection of ten individually themed and tranquil gardens, conveniently located in the heart of St Austell Bay. Perfectly situated for exploration of St Austell Bay and the whole of Cornwall, Pinetum offers a quality and friendly stay within Nature’s arms. Our team of friendly and knowledgeable staff are here to share their local insights to ensure that you get the very best out of your stay with us; whilst our resident deer and ducks may pop by to wish you a good morning!

Property information

During your stay with us you can enjoy unlimited access to our beautiful gardens. Your well-behaved dog(s) are welcome to holiday with you, for an additional twenty five pounds per dog Lodges - We have 18 individually styled quality, modern lodges all located within 30 acres of Pinetum garden paradise. Beautifully designed with all modern amenities, our Lodges provide a perfect home from home break with a Visit England AA 4 star rating.

Neighbourhood information

Quality local beaches and tourist attractions are within a few minutes drive; including the Eden Project, Lost Gardens of Heligan and the world famous historic port of Charlestown. Carlyon Bay and Charlestown beaches are within easy walking distance and Pinetum is conveniently located only one mile from the coast and the South West Coast Path.

Languages spoken

English,Chinese

Property surroundings

Facilities of Pinetum Garden Cottages
Great facilities! Review score, 9.1

Most popular facilities

  • Free parking
  • Free WiFi
  • Facilities for disabled guests
  • Family rooms
  • Non-smoking rooms
  • Room service

Parking
Free private parking is possible on site (reservation is not needed).

  • Accessible parking

Internet
WiFi is available in all areas and is free of charge.

Kitchen

  • Children's high chair
  • Dining table
  • Cleaning products
  • Toaster
  • Stovetop
  • Oven
  • Kitchenware
  • Electric kettle
  • Refrigerator
  • Kitchenette

Bedroom

  • Linen
  • Wardrobe or closet

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Living Area

  • Dining area
  • Sofa
  • Seating Area
  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Satellite channels
  • TV

Room Amenities

  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Clothes rack
  • Hypoallergenic
  • Soundproofing
  • Private entrance
  • Ironing facilities
  • Iron

Pets
Pets are allowed. Charges may be applicable.

Outdoors

  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Terrace
  • Garden

Wellness

  • Full body massage
  • Hand massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage
    Additional charge

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Grocery deliveries
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Packed lunches
  • Breakfast in the room
  • Room service
  • Tea/Coffee maker

Activities

  • Live sport events (broadcast)
    Additional chargeOff-site
  • Beach
  • Horse riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Bowling
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Windsurfing
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge

Outdoor & View

  • Garden view
  • View

Transport

  • Car hire

Reception services

  • Invoice provided
  • Private check-in/check-out

Cleaning services

  • Laundry

Business facilities

  • Fax/photocopying
    Additional charge

Miscellaneous

  • Designated smoking area
  • Non-smoking throughout
  • Heating
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Carbon monoxide detector

Languages spoken

  • English
  • Chinese

House rules
Pinetum Garden Cottages takes special requests - add in the next step!

Check-in
From 16:00 to 21:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
£25 per stay

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Payments by Booking.com
Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 08:00.
Pets
Pets are allowed. Charges may be applicable.

The fine print
Need-to-know information for guests at this property

Pets are welcome at an additional charge, which is payable direct to the accommodation provider on check in.

Please inform Pinetum Garden Cottages in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 08:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

FAQs about Pinetum Garden Cottages

  • Pinetum Garden Cottages offers the following activities / services (charges may apply):

    • Massage
    • Cycling
    • Hiking
    • Bowling
    • Diving
    • Fishing
    • Canoeing
    • Windsurfing
    • Golf course (within 3 km)
    • Foot massage
    • Live sport events (broadcast)
    • Back massage
    • Beach
    • Full body massage
    • Horse riding
    • Hand massage
    • Neck massage

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Pinetum Garden Cottages on this page.

  • Check-in at Pinetum Garden Cottages is from 16:00, and check-out is until 10:00.

  • The nearest beach is just 0.7 miles from Pinetum Garden Cottages. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Pinetum Garden Cottages may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • You can choose from a number of accommodation options at Pinetum Garden Cottages (subject to availability). These can accommodate:

    • 4 guests
    • 6 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Pinetum Garden Cottages on this page.

  • Yes, Pinetum Garden Cottages is popular with guests booking family stays.

  • Pinetum Garden Cottages is 1.7 miles from the centre of St Austell. All distances are measured in straight lines. Actual travel distances may vary.

  • You can choose from a number of accommodation options at Pinetum Garden Cottages (subject to availability). These have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.