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Authors: Uttam Kokil and Sandra Scott

Affiliation: Kennesaw State University, United States

Keyword(s): Usability Testing, Think Aloud Protocol, Observational Method.

Abstract: The purpose of a school website is to provide pertinent information to parents and prospective site visitors. A qualitative method was adopted to conduct a usability study to explore how parents interact with an elementary school website in the USA. While the site yielded high ratings in terms of its visual appeal, the usability test uncovered issues compromising its usefulness. Participants cited deficiencies in terms of poor organization of information, and text labels not reflective of the contents, resulting in tedious navigation and unsuccessful searches. Recommendations were made for site improvements with the goal to eliminate usability issues, to make the site more efficient and effective for users.

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Paper citation in several formats:
Kokil, U. and Scott, S. (2017). Usability Testing of a School Website using Qualitative Approach. In Proceedings of the 12th International Joint Conference on Computer Vision, Imaging and Computer Graphics Theory and Applications (VISIGRAPP 2017) - HUCAPP; ISBN 978-989-758-229-5; ISSN 2184-4321, SciTePress, pages 55-64. DOI: 10.5220/0006295500550064

@conference{hucapp17,
author={Uttam Kokil and Sandra Scott},
title={Usability Testing of a School Website using Qualitative Approach},
booktitle={Proceedings of the 12th International Joint Conference on Computer Vision, Imaging and Computer Graphics Theory and Applications (VISIGRAPP 2017) - HUCAPP},
year={2017},
pages={55-64},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006295500550064},
isbn={978-989-758-229-5},
issn={2184-4321},
}

TY - CONF

JO - Proceedings of the 12th International Joint Conference on Computer Vision, Imaging and Computer Graphics Theory and Applications (VISIGRAPP 2017) - HUCAPP
TI - Usability Testing of a School Website using Qualitative Approach
SN - 978-989-758-229-5
IS - 2184-4321
AU - Kokil, U.
AU - Scott, S.
PY - 2017
SP - 55
EP - 64
DO - 10.5220/0006295500550064
PB - SciTePress

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