1. Introduction
In modern decision science, one of the most important research topics is multi-attribute decision-making (MADM) which can select the best alternative according to multiple influential attributes [
1,
2,
3] Generally, the decision-makers (DMs) use crisp numbers to manifest their preferences about the alternative in traditional MADM problems. However, due to deficiency of information, insufficiency of data and time pressure, the attribute values, especially for qualitative attribute values, generally cannot be manifested by real numbers, and some of them are easier to be expressed by fuzzy values. Since Zadeh [
4] presented fuzzy set (FS), many extensions of FSs were made by researchers [
5,
6,
7]. In Zadeh’ FSs, there is only the membership degree (MD) with a single value in the closed interval [0, 1]. Obviously, it is insufficient to depict complete information due to lack of comprehensive and systematic knowledge.
To deal with such cases, Torra [
8] made an extension of the FSs and proposed the concept of hesitant fuzzy set (HFS). In HFSs, the MD of an element in a universe is a set of several possible values in the closed interval [0, 1]. After that, many MADM methods [
9,
10,
11,
12,
13,
14] and measures including correlation, distance, similarity and entropy [
15,
16,
17,
18] have been proposed for HFS by many researchers. Liao and Xu [
19,
20] presented the subtraction and division operations, and hybrid arithmetical averaging for HFSs (HFHAA), hybrid arithmetical geometric for HFSs (HFHAG), the quasi HFHAA and the quasi HFHAG operators, Xia and Xu [
21], and Zhang [
22] proposed power aggregation operators for HFS and successfully they are applied to MADM. Zhu et al. [
23] presented the dual HFSs (DHFSs). Singh [
24] proposed some distance and similarity measures for DHFSs.
When the problems faced that are too ill-defined or complex are described by quantitative expression, the linguistic variables (LVs) are an efficient tool to depict quantitative information [
25]. LVs have been studied and applied by many researchers in various fields [
2,
26,
27,
28,
29], and may be a single linguistic term (LT) [
30] or interval LTs, namely uncertain LVs. Rodriguez et al. [
31,
32] presented the hesitant fuzzy LT set which contains several LTs. Moreover, by combining LVs and HFSs, Lin et al. [
33] introduced the hesitant fuzzy linguistic set (HFLS), in which the LV is with a set of several possible MDs in the closed interval [0, 1]. After that, Wu et al. [
34] found some limitations in the HFLS and proposed some new operations based on the linguistic scale function (LSF). However, in HFLSs, only the MD was considered and the non-membership degree (NMD) is ignored, which may cause information distortion and loss. IFS introduced by Atanassov [
5] consists of MD and NMD, i.e., the MD is explained as the epistemic certainty, while the NMD is explained as the epistemic negativity. IFSs have been widely used by many researchers and participants [
35,
36]. Motivated by the idea of IFS and HFLS, Liu et al. [
37] presented hesitant intuitionistic fuzzy linguistic set (HIFLS), hesitant intuitionistic fuzzy linguistic element (HIFLE) and defined some basic operational rules, score and accuracy functions for HIFLEs. Then, based on these operational rules, some aggregation operators were defined and applied to MADM. However, there are some existing limitations in the operations, the score and accuracy functions defined for HIFLEs.
Aggregation operators are necessary tools in information fusion in MADM problems [
38,
39,
40,
41]. In practical situation, generally, DMs should consider prioritization between different criteria. To handle such kind of situation, Yager [
21] was the first to propose PA operator and applies it to MADM problems. Liu et al. [
42] proposed prioritized OWA operator to deal with intuitionistic trapezoidal fuzzy information. However, in [
21], the criteria values were discussed in real number domain, and there have been no aggregation operators that consider the priorities for HIFLNs.
The advantage of the HIFLEs is they can fully depict complex uncertain information; however, there are some shortcomings in the operational rules and the comparison method of HIFLEs, for example, when one NMD of HIFLEs equals to zero, then the effects of other NMDs on operational result of addition operation do not play a significant role. In addition, some HIFLEs cannot be compared by the existing methods. Thus, it is necessary to study the new operational rules and comparison method. Moreover, the PA operator has the advantage that it can consider the priority among the criteria, and it can solve the MADM problems with priority among the attributes. Therefore, the purpose of this article is: (1) to propose new operational results for HIFLEs to overcome the existing shortcomings; (2) to develop a new comparison method for HIFLEs; (3) to propose some PA operators for HIFLEs; and (4) to develop a decision method for the MADM problems with priority among the attributes based on the proposed operators.
The rest of the article is organized as follows. In
Section 2, some basic concepts about LT sets (LTSs), HFSs, HFLSs, IFS, LSF and PA operators are briefly reviewed. In
Section 3, we explain some existing limitations in the operations, score and accuracy function of HIFLEs, and define some new operations, score and accuracy functions for HIFLEs. In
Section 4, two prioritized aggregation operators for HIFLEs are developed. In
Section 5, based on these defined operators, a MCDM method is proposed. In
Section 6, comparison and discussion with the existing aggregation operators through the same example are illustrated. Finally, conclusion and references are given.
2. Preliminaries
2.1. LTS
Let
be a finite LTS with odd cardinality, where
is a possible value from the LT, and
is the length of
. For example, when
a set of five LTs
is defined as follows:
Clearly, the middle LT denotes the assessments of “indifference” and the other LTs are set on both sides of it symmetrically. In such cases, for any LTS , and can satisfy the following properties:
- (1)
The set is ordered:
- (2)
Negation operator:
- (3)
Maximum operator:
- (4)
Minimum operator:
To keep the information, the discrete LTS
is extended to a continuous LTS (CLTS)
which satisfies all the properties defined above. If
then
is an original LT. Otherwise,
is the virtual LT. Generally, the DMs can use original LT for the assessment of alternatives and the virtual LT is only used in the calculation [
2]. The algebraic operational laws of the LVs can be found in [
2,
3].
2.2. HFLS
Definition 1 [
8].
Let be a non-empty fixed set, then a HFS on can be defined aswhere is a group of some values in expressing the possible MDs of the element to the set the is called a hesitant fuzzy element (HFE), and is regarded as the set of all HFEs [43]. Definition 2 [
43].
Let be two HFEs, and , then some operational laws for HFEs are given as follows: Definition 3 [
33].
Let be a non-empty universal set and be a CLTS of then a HFLS on can be represented bywhere is a group of some possible MDs of the element to the LT in . Then, is called hesitant fuzzy linguistic number (HFLN). 2.3. IFS
Definition 4 [
5].
Let be a universal set. An IFS on is defined as follows: where and , respectively, represent the MD and NMD of the element to the set Then, is called an intuitionistic fuzzy number (IFN). Definition 5 [
5].
Let and be two IFNs and . Then, some basic operational rules for IFNs are defined below:- (1)
- (2)
- (3)
and
- (4)
.
2.4. PA Operators
Definition 6 [
21].
Let be a family of attributes, and ensure that there exist a prioritization among the attributes represented by a linear ordering which denote that the criterion has a high priority than , if . is an assessment value representing the performance of the alternative under the criterion and satisfies ifthen PA operator has been successfully applied in a situation where the attributes are real values. Therefore, the PA operator can be extended to the HIFLNs. 2.5. LSF
To describe the semantics more flexibly, LSFs are assigned to different semantic values based on the different application situations [
44].
Definition 7 [
44].
Let be a LT, where . If is a numerical value, then the LSF is a function from to , and is defined as follows:where Clearly, the symbol reflects the preference of DMs when they are using the LT Thus, the function value can express the semantics of the LTs. There are three types of LSFs. (1) The first type of LSF is defined as:
Here , and all LTs are divided evenly in [0, 1].
(2) The second type of LSF is defined as:
The value of
can be determined by
[
44], where
represents the scale level, and
is the importance ratio, of which indicator A is far more important than indicator B. In general,
. If
k = 7, then
.
Then, all LTs are non-uniformly distributed in [0, 1], and the closer to both ends the LT is, the more deviation there is between adjacent two LTs.
(3) The third type of LSF is defined as
Here . If , then . In this situation, all LTs are non-uniformly distributed in [0, 1], and the closer to both ends the LT is, the smaller the deviation is between two adjacent LTs.
To keep all the given information, the above-mentioned functions can be extended to where is a strictly monotonically increasing and continuous function. Then, the inverse function of is expressed by
4. Prioritized Aggregation Operators for HIFLNs
In this part, we propose some PA operators based on new operational laws for HIFLNs.
4.1. The HIFLPWA Operator
Definition 17. Let be a group of HIFLNs, then the HIFLPWA operator is given as follows:where and is the SF of Based on new operational laws defined for HIFLNs, we have the following theorem.
Theorem 1. Suppose is a group of HIFLNs. Then, the aggregated result obtained by Definition 17 is also a HIFLN, and Proof. We use mathematical induction to prove Equation (28)
(1) When
, since
we have,
Thus, Equation (28) holds for
Let us assume that Equation (28) is true for
i.e.,
When
then by the operations defined for HIFLNs and by Equations (29) and (30), we have
Therefore, Equation (28) is true for all
Hence,
Q.E.D.
Next, we give some properties of the HIFLPWA operator.
Theorem 2 (boundedness)
. Let be a group of HIFLNs. Ifwhere then Proof.
Let and then
For LT
for all
we have
and then
Thus,
Theorem 3 (commutativity)
. Suppose is a group of HIFLNs and be any permutation of . Then, The weight of is determined by the priority and value of , and will not be affected by its position in the permutation. Thus, Theorem 3 is obvious, and therefore the proof of Theorem 3 is omitted here.
It should be noted that the HIFLPWA operator is idempotent in a special case. Take , then That is to say, if all the HIFNs are equal and they consists of single IFN, then HIFLPWA operator is idempotent; otherwise, it cannot satisfy idempotency. For example, take then In addition, the HIFLPWA operator does not satisfy monotonicity, because the weights will be recalculated and vary if the values used in the HIFLPWA operator are changed. It is difficult to consider monotonic property when the parameters are irregularly variable.
4.2. The HIFLPWG Operator
In this section, we define HIFLPWG operator for HIFLNs and discuss some related properties of this operator.
Definition 18. Let be a group of HIFLNs, then the HIFLPWG operator is given as follows:where and is the SF of The HIFLPWG operator has the same properties as that of HIFLPWA operator.
Theorem 4. Suppose is a group of HIFLNs. Then, the aggregated result obtained by Definition 18 is also a HIFLN, andwhere and is the SF of The proof is the same as Theorem 1, thus it is omitted here.
Theorem 5 (Boundedness)
. Suppose is a group of HIFLNs. If where then, Proof. The proof is same as Theorem 2, thus it is omitted here. ☐
Theorem 6 (commutativity)
. Suppose is a group of HIFLNs and be any permutation of . Then The weight of is only determined by the priority and value of , and it will not be affected by the position order in the permutation. Thus, Theorem 6 is obvious, and therefore the proof is omitted here.
It should be noted that the HIFLPWG operator is idempotent in a special case. Take , then That is to say, all the HIFLNs are equal and consist of single IFN, then HIFLPWG operator is idempotent, otherwise it cannot satisfy the property of idempotency. Similar to HIFPWA operator, the property of monotonicity cannot be considered for HIFPWG operator due to the same reason.
5. MAMD Method with HIFLNs
In this part, the HIFLPWA and HIFPWG operators will be used to solve the MADM problems with HIFLNs.
5.1. Decision Steps Based on the HIFLPWA and HIFPWG Operators
For MADM problems with HIFNs, let us suppose that there is a set of attributes denoted by and the prioritization relationship between them is Each attribute in has a higher priority than the attribute if In addition, there is a set of alternatives denoted by , and the DMs gave the evaluation value of the attribute cj for alternative mi by the HIFLN Suppose that is the evaluation matrix. Finally, a ranking result for the alternatives is required.
The method for above MADM problem involves following main steps:
(1) Normalize the evaluation matrix.
Generally, there are two common types of attributes in MADM problems: maximizing attributes and minimizing attributes. To establish a uniform attribute types, the minimizing attributes are converted into maximizing attributes using the negation operation in Equation (22).
(2) Calculate .
(3) Get the overall assessment values
of
by applying HIFLPWA or HIFLPWG operator, i.e.,
(4) Obtain the score and accuracy values of
(5) Rank all the alternatives based on score and accuracy values, and then select the best alternative.
5.2. Illustrative Example
Background: The following case is adopted from [
36].
Example 4. Talented people are the most valued asset in the knowledge economy, so it is very important for a company to choose the right man to do the right thing to improve performance. Now, there is an opening for the supervisor position, whose responsibility is to do production planning and inventory control, and then to optimize supply chain system. By the initial examination, there are five candidates who will be further evaluated by experts based on four attribute: their attitude ability leadership and skills Based on the experience and knowledge obtained by past recruiting, we know there exist prioritization relationships between these four criteria, denoted by The experts evaluate five candidates for four attributes under the LTS , and construct the following decision matrix shown in Table 1. The goal is to select the best candidate. The steps are shown as follows.
- Step 1.
Normalize the decision matrix.
Because all attributes are all benefit type, this step is omitted.
- Step 2.
Calculate
, and get
- Step 3.
Calculate the overall assessment values
of
by the HIFLPWA operator, we can get
or by the HIFLPWG operator, we can get
- Step 4.
The SFs for the candidate
can be obtained, as listed in
Table 2.
- Step 5.
The ranking order of the candidates
is given in
Table 2.
In
Table 2, one can see that the ranking orders obtained through HIFLPWA and HIFLPWG operators are the same, and
is the best candidate, while
is the worst candidate.
To show the influence on the ranking results from the different LSFs, we adopt different LSFs in Steps 2–4 to obtain the SFs and ranking orders, which are listed in
Table 3.
In
Table 3, we can know that the same ranking result
was obtained when different LSFs were used.
5.3. Validity Verification of the Proposed Methods
In this part, we verify the validity of the proposed methods; let us consider another example adapted from [
37], with some different data.
Example 5. An investment enterprise wants to invest in the best company, and it must invest its money in one of the following four possible companies: is a car company; is food company; is a computer company; and is an arms company. Based on the LTS , the decision makers should consider the following four attributes: is the risk factor; is the growth factor; is the social political factor; and is the environmental factor. Based on history analysis, prioritization relationships exist between these four attributes, denoted by .
The assessment values of the companies are represented by HIFLNs, and the decision matrix is constructed, as shown in Table 4. Then, the proposed approach is utilized to rank the companies. Then, the decision steps are shown as follows.
- Step 1.
Because all attributes are all benefit type, initialization is omitted.
- Step 2.
Calculate
, we have
- Step 3.
Calculate the overall assessment values
of
by the HIFLPWA operator, we can get
or by the HIFLPWG operator, we can get
- Step 4.
Calculate the SFs for the company as follows.
Use HIFLPWA operator, we have
Use the HIFLPWG operator, we have
- Step 5.
The ranking order of the companies
is shown as follows.
Thus, we can know that the ranking order obtained by the HIFLPWA operators is that is the best company and is the worst company among the four companies. Moreover, the ranking order obtained by the HIFLPWG operators is the same as that obtained from HIFLPWA operators. That is to say, is the best company while is the worst company.
Now, using the aggregation operators defined by Liu et al. [
37], we get the following SFs. The SFs of the companies calculated by the HIFLWA operators are
Because thus,
The SFs calculated using HIFLWG operator are
Because Therefore,
Obviously, there are the same ranking results by the proposed methods in this article and the methods proposed by Liu et al. [
37]. Hence, this shows validity of the proposed methods in this article.
5.4. Comparative Analysis
Example 6. To further illustrate the advantages of the proposed aggregation operator and SF defined in this article, we can solve the same Example 5 given above and the HIFLNs in this matrix are provided in Table 5. Now we use the aggregation operator defined on new operational laws in this article, and we get the following SFs and ranking orders given in
Table 6.
Then, we use the methods proposed by Liu et al. [
37] to solve this example. The weights of the attributes are calculated using PA operator.
By HIFLWA operator [
37], the SFs of the alternative are calculated as follow:
Hence,
We can see that the ranking orders obtained by our methods and by the methods of Liu et al. [
37] are totally different. We can analyze the reason as follows. As stated in
Section 3.1, when we take the non-membership function equal to zero of the corresponding LTs, there is no effect of other grades on the overall aggregated values. That is to say, non-membership function of the LT does not play any role in the aggregation process. In this example, there are some zeroes in non-memberships of LTs, so the methods of Liu et al. [
37] cannot give the reasonable ranking results, i.e., the ranking result
is unreasonable and unacceptable, while the proposed methods in this article can solve this problem, and can produce a reasonable ranking result, i.e., the ranking result
is reasonable.
Example 7. To further show the advantages of the SF defined in this article, we consider the same Example 5, and the HIFLNs given by the decision makers are listed in Table 7. Now, we use the aggregation operator defined on new operational laws in this article, and we get the following SFs and ranking orders listed in
Table 8.
Then, we use the methods proposed by Liu et al. [
37] to solve this example.
By HIFLWA operator [
37], the SFs of the alternative are calculated as follow:
Hence,
As we can see that the SFs of the alternatives
and
produced by the methods of Liu et al. [
37] are equal, and we can distinguish which one is better than the other. While using the SF defined in this article shows that
is better than
. This shows that the proposed SF in this article is better than that of proposed by Liu et al. [
37].
Based on above comparison analysis, the proposed methods for MADM for HIFLNs have the following advantages.
Firstly, the HIFLNs can depict the assessment information of MADM problems more flexibly because they can generalize most expressions of existing fuzzy information. This is a prerequisite for guarantying accuracy of the final ranking.
Secondly, the operational laws defined for HIFLNs in this article are based on the LSFs. Different results should be obtained using different LSFs, and three special examples of LSFs are proposed by actual applications. Thus, DMs may choose or redefine the LSFs according to their preferences or actual situations.
Thirdly, the proposed HIFLPWA and HIFLPWG operators can handle MADM problems with different priority level criteria.
6. Conclusions
Considering the shortcomings in the existing studies, we proposed some new operational laws of HIFLNs based on the LSFs which provided a flexible way to express the qualitative evaluation information given by the DMs, and then we presented a new score function, accuracy function and comparative method for the HIFLNs. Moreover, two PA operators for HIFLNs, i.e., the HIFLPWA and HIFLPWG operators, were developed, which could consider the prioritized relationship among the aggregated arguments. Based on the proposed prioritized aggregation operators, we developed two MADM methods to process the decision making problems in which the attributes have the prioritized relationship and the attribute values take the form of HIFLNs. Finally, some numerical examples are demonstrated to show the effectiveness and practicality of the proposed methods. By comparison analysis with the existing methods for HIFLNs, the results indicated that the proposed methods in this article are more effective and general in solving MADM problem under the environment of the HIFLNs by considering the prioritized relationship among the attributes and adopting the LSFs.
In the future, we shall study some new aggregation operators for HIFSs, such as Bonferroni mean [
40,
41] and Heronian mean [
38,
39,
45], or apply the proposed methods to solve real applications, such as the evaluations for population, resources and environment [
46,
47,
48,
49].