A Maturity Model for Enterprise Data Quality Management

Authors

  • Martin Ofner University of St. Gallen
  • Boris Otto TU Dortmund University
  • Hubert Österle University of St. Gallen

DOI:

https://doi.org/10.18417/emisa.8.2.1

Abstract

Enterprises need high-quality data in order to meet a number of strategic business requirements. Permanent maintenance and sustainable improvement of data quality can be achieved by an enterprise-wide approach only. The paper presents a Maturity Model for Enterprise Data Quality Management (Enterprise DQM), which aims at supporting enterprises in their effort to deliberately design and establish organisation-wide data quality management. The model design process, which covered a period of five years, included several iterations of multiple design and evaluation cycles and intensive collaboration with practitioners. The Maturity Model is a hierarchical model comprising, on its most detailed level, 30 practices and 56 measures that can be used as concrete assessment elements during an appraisal. Besides being used for determining the level of maturity of Enterprise DQM in organisations, the results of the paper contribute to the ongoing discussion in the information systems (IS) community about maturity model design in general.

Downloads

Published

2015-12-07

Issue

Vol. 8 No. 2 (2013)

Section

Research Articles

License

Authors who publish with this journal agree to the following terms: Authors retain copyright and grant the journal 'Enterprise Modelling and Information Systems Architectures - International Journal of Conceptual Modeling' and the Gesellschaft für Informatik e.V. (GI) the permission of first publication, and the non-exclusive, irrevocable and non-time limited publication permission for the submitted work including the permissions to store, copy, distribute and reproduce their work in printed and electronic form for the duration of the legal copyright. This includes the right of translation. Authors grant the journal 'Enterprise Modelling and Information Systems Architectures - International Journal of Conceptual Modeling' and the Gesellschaft für Informatik e.V. (GI) the permission to license their work under a Creative Commons BY-SA 4.0 license that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book) given an acknowledgement of its initial publication in this journal.

Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access). The submitting corresponding author on behalf of all co-authors asserts that she/he is entitled to the granting of the above mentioned permissions for the submitted work.