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Summary of the typical standards of distance learning service quality evaluation in the U.S., and the UK

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IC4E '21: Proceedings of the 2021 12th International Conference on E-Education, E-Business, E-Management, and E-Learning

Pages 181 - 186

https://doi.org/10.1145/3450148.3450156

Published: 13 June 2021 Publication History

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Abstract

Distance learning service have been developing unprecedentedly fast recently for its flexibility, excellent quality and reasonable price. The standard of distance learning service quality evaluation has received extensive attention all over the world. In this paper, the Quality on the Line: Benchmarks for Success in Internet-based Distance Education (The U.S.), The Guidelines on the quality assurance of distance learning (The UK), and Quality Matters (The U.S.) have been selected as the samples for the comparative analysis. The result shows that, Assessment, and Learner support are the key benchmarks of distance learning service quality evaluation. An assumption of service quality evaluation index system of distance education in China has been set up at the end of this paper.

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Hou F., Cao L., Cheng YH.& Zeng Y.(2018). Study on an international standard of E-learning service. FCSE2018, 147-149.

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The Institute for Higher Education Policy (2000). Quality on the Line: Benchmarks for Success in Internet-based Distance Education. http://www.ihep.org/sites/default/files/uploads/docs/pubs/qualityontheline.pdf.

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Gancevska BRamanauskaitė S(2024)Taxonomy of E-Course Quality Metrics and Automated Evaluation Possibilities2024 IEEE Open Conference of Electrical, Electronic and Information Sciences (eStream)10.1109/eStream61684.2024.10542575(1-6)Online publication date: 25-Apr-2024
https://doi.org/10.1109/eStream61684.2024.10542575

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Summary of the typical standards of distance learning service quality evaluation in the U.S., and the UK

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IC4E '21: Proceedings of the 2021 12th International Conference on E-Education, E-Business, E-Management, and E-Learning

January 2021

410 pages

ISBN:9781450388542

DOI:10.1145/3450148

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

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Published: 13 June 2021

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CNIS (China National Institute of Standardization)
SAMR (State Administration for Market Regulation)

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IC4E 2021

IC4E 2021: 2021 12th International Conference on E-Education, E-Business, E-Management, and E-Learning

January 10 - 13, 2021

Tokyo, Japan

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Gancevska BRamanauskaitė S(2024)Taxonomy of E-Course Quality Metrics and Automated Evaluation Possibilities2024 IEEE Open Conference of Electrical, Electronic and Information Sciences (eStream)10.1109/eStream61684.2024.10542575(1-6)Online publication date: 25-Apr-2024
https://doi.org/10.1109/eStream61684.2024.10542575

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Analysis of Quality Supervision of Distance Learning in Typical Developed Countries

Quality Evaluation and Selection Framework of Service Composition Based on Distributed Agents

An evaluation method of government digital service quality based on big data

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