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An Improvisational Approach to Acquire Social Interactions

Published: 19 October 2020 Publication History

Abstract

To build agents that can engage users in more open-ended social contexts, research has increasingly been focused on data-driven approaches to reduce the requirement of extensive, hand-authored behavioral content creation. However, one fundamental challenge of data-driven approaches is acquiring the interaction data with sufficient variety that reflects the characteristics of open-ended social interactions. Previous work attempts to acquire social interaction data either from face-to-face interactions or human-agent interactions using a simulated environment. In this work, Active Analysis (AA), a theater rehearsal technique, was applied to collect diverse social strategies and interactions. In particular, this work integrated AA into a web-based crowdsourcing task that requires two crowd workers to conduct a bilateral multi-level multi-issue negotiation. Findings from a between-subject experiment with 200 crowd workers recruited from Amazon Mechanical Turk demonstrated that AA could facilitate the creativity of crowd workers and thus lead to social interaction data with greater variety. In addition, AA provides a means to control the diversity so that the coverage of the collected data is consistent with the goals of the application. The results presented in the paper lay a good foundation for future work on data-driven approaches to build socially interactive agents.

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cover image ACM Conferences
IVA '20: Proceedings of the 20th ACM International Conference on Intelligent Virtual Agents
October 2020
394 pages
ISBN:9781450375863
DOI:10.1145/3383652
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 19 October 2020

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Author Tags

  1. Crowdsourcing
  2. Negotiation
  3. Social Interactive Agent

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  • Research-article
  • Research
  • Refereed limited

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  • National Science Foundation Cyber-Human Systems

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IVA '20
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IVA '20: ACM International Conference on Intelligent Virtual Agents
October 20 - 22, 2020
Scotland, Virtual Event, UK

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Overall Acceptance Rate 53 of 196 submissions, 27%

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