Cited By
View all- Sharma RMishra RMishra A(2021)Determinants of satisfaction among social entrepreneurs in e-Government servicesInternational Journal of Information Management10.1016/j.ijinfomgt.2021.10238660(102386)Online publication date: Oct-2021
Service Quality of e-Governance Services through Common Service Centres (OSQ-CSC) in India: A Study Using Structural Equation Modeling
Pages 487 - 488
Abstract
This study determines the dimensions for overall service quality of common service centres (OSQ-CSC) in India based on the perception of the beneficiaries.
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Index Terms
- Service Quality of e-Governance Services through Common Service Centres (OSQ-CSC) in India: A Study Using Structural Equation Modeling
Recommendations
e-Governance Service Quality of Common Service Centers: a Review of Existing Models and Key Dimensions
ICEGOV '17: Proceedings of the 10th International Conference on Theory and Practice of Electronic GovernanceThe present paper has been designed as a systematic descriptive study to explore the service quality of Common Service Centers (CSC's) in India through a conceptual model.
A Comprehensive Multidimensional Conceptual Model to Assess the e-Governance Service Quality at Common Service Centers in India
ICEGOV '17: Proceedings of the Special Collection on eGovernment Innovations in IndiaE-governance is a new way of life where ITC (Information Technology and Communication) has believed to enhance the communication and services of government. It has reduced cost and time of availability and delivery of services to citizen and limited ...
e-governance initiatives in India
ICEGOV '08: Proceedings of the 2nd international conference on Theory and practice of electronic governanceInformation and Communication Technology (ICT) in government agencies as well as educational and research institutions facilitates an efficient, speedy and transparent dissemination of information to the public and other agencies for performance of ...
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Association for Computing Machinery
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Published: 03 April 2019
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ICEGOV2019
ICEGOV2019: 12th International Conference on Theory and Practice of Electronic Governance
April 3 - 5, 2019
VIC, Melbourne, Australia
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ICEGOV '19 Paper Acceptance Rate 81 of 171 submissions, 47%;
Overall Acceptance Rate 350 of 865 submissions, 40%
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View all- Sharma RMishra RMishra A(2021)Determinants of satisfaction among social entrepreneurs in e-Government servicesInternational Journal of Information Management10.1016/j.ijinfomgt.2021.10238660(102386)Online publication date: Oct-2021
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