research-article

Challenges in the implementation of e-government for public institutions in Peru

Authors:

Ronald Alberto Renteria Ayquipa,

Hesmeralda Rojas Enriquez,

Walter Jhon Aguirre Huayllani,

Zenón Humberto Arévalo Mezarina,

Manuel Jesús Ibarra CabreraAuthors Info & Claims

IC4E '19: Proceedings of the 10th International Conference on E-Education, E-Business, E-Management and E-Learning

Pages 347 - 351

https://doi.org/10.1145/3306500.3306572

Published: 10 January 2019 Publication History

Get Access

Abstract

This article presents a study on the implementation of electronic government in Peru, for the issuance of electronic payment receipts. This is a study on the case of the Regional Hospital Guillermo Diaz de la Vega, state entity in which such implementation was executed and the challenges faced by the institution in order to carry out the execution of the project are addressed, such as: Economic aspect, network coverage, technological infrastructure and software development, digital literacy, variations of ballot formats and electronic invoices -standard UBL (Universal Business Language) protocols and information security.

References

[1]

Presidencia del Consejo de Ministros, «Una mirada al gobierno electrónico en el Perú. La oportunidad de acercar el Estado a los ciudadanos a través de las TIC,» Lima, 2013.

Google Scholar

[2]

Presidencia de la República del Perú, «LEY N° 24829,» Lima, 1988.

Google Scholar

[3]

K. C. Laudon y J. P. Laudon, Management Information Systems, México: Pearson Education, 2012.

Google Scholar

[4]

INEI, Instituto Nacional de Estadística e Informática, «Censos Nacionales 2017,» 2017.

Google Scholar

[5]

CPI, Compañía peruana de estudios de mercados y opinión pública S.A.C., «Perú: Población 2017,» Lima, 2017.

Google Scholar

[6]

M. Remy, «Las urbes, las ciudaddes y la población rural,» Argumentos. Revista de amálisis y crítica, n° 2, 2009.

Google Scholar

[7]

O. Del Alamo, «Crecimiento con desigualdad en el Perú: un escenario de conflictos,» Argumentos, n° 1, 2010.

Google Scholar

[8]

INEI, Instituto Nacional de Estadística e Informática, «Población en situación de pobreza monetaria, según ámbito geográfico,» Lima, 2016.

Google Scholar

[9]

Congreso de la República del Perú, «Asignación presupuestal - PIA del gasto corriente y del gasto de capital. Periodo: 2005--2017,» Lima, 2017.

Google Scholar

[10]

FITEL, «Ministerio de Transportes y Comunicaciones,» 12 December 2018. {En línea}. Available: https://www.fitel.gob.pe/pg/fondo-inversion-telecomunicaciones-fitel.php. {Último acceso: 12 December 2018}.

Google Scholar

[11]

World Economic Forum, «The global competitiveness report,» WEF, 2018.

Google Scholar

[12]

GSMA, «Connected Society. Inclusión digital en América Latina y el Caribe,» GSM Association, 2016.

Google Scholar

[13]

SUNAT, Superintendencia Nacional de Aduanas y de Administratión Tributaria, «Gobierno electrónico,» 01 Noviembre 2018. {En línea}. Available: http://www.sunat.gob.pe/gobiernoelectronico/.

Google Scholar

[14]

M. Moore, «Creando valor público a través de asociaciones público- privadas,» Reforma y Democracia, n° 34, pp. 15--16, 2006.

Google Scholar

Cited By

View all

Escobar FAlmeida WVarajão J(2023)Digital transformation success in the public sectorInformation Polity10.3233/IP-21151828:1(61-81)Online publication date: 1-Jan-2023
https://dl.acm.org/doi/10.3233/IP-211518
García Huamani RYupanqui Villanueva WPérez Sullcaray WFierro Silva G(2021)Integridad del sistema de Inversión pública y e-government en servicios municipalesRevista Venezolana de Gerencia10.52080/rvgluz.26.e6.1626:6 Edición Especial(266-282)Online publication date: 19-Jan-2021
https://doi.org/10.52080/rvgluz.26.e6.16
Turuy SArief AWahab I(2021)Evaluating of Open and One Data in Digital Government Services Implementation: A Literature StudyIOP Conference Series: Materials Science and Engineering10.1088/1757-899X/1125/1/0120431125:1(012043)Online publication date: 1-May-2021
https://doi.org/10.1088/1757-899X/1125/1/012043

Index Terms

Challenges in the implementation of e-government for public institutions in Peru
1. Applied computing
  1. Enterprise computing
    1. IT governance

Recommendations

The Public Library's Role in Enabling E-Government: A View of Two Countries in the English-Speaking Caribbean

In most developed countries, linking citizens with e-government through Information Communication Technology ICT is an important social role for public libraries. Public libraries partner with government agencies; acting as intermediaries to bridge ...
E-Government Implementation: Lessons from South African Municipalities
SAICSIT '16: Proceedings of the Annual Conference of the South African Institute of Computer Scientists and Information Technologists

The objective of the paper was to understand the challenges towards e-Government implementation in South Africa. The paper contributes to the ongoing discussion regarding the challenges facing e-government implementations in developing nations. It ...
Open government and e-government: democratic challenges from a public value perspective
Special issue on Open Government and Public Participation: Issues and Challenges in Creating Public Value

We argue that the Obama Administration's Open Government Initiative blurs distinctions between e-democracy and e-government by incorporating historically democratic practices. now enabled by emerging technology. within administrative agencies. We ...

Comments

Information & Contributors

Information

Published In

IC4E '19: Proceedings of the 10th International Conference on E-Education, E-Business, E-Management and E-Learning

January 2019

469 pages

ISBN:9781450366021

DOI:10.1145/3306500

Conference Chairs:
Kuan-Chou Chen
Purdue University Northwest
,
Yongsheng Ma
University of Alberta, Canada

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 10 January 2019

Permissions

Request permissions for this article.

Request Permissions

Check for updates

Author Tags

Qualifiers

Research-article

Conference

IC4E 2019

IC4E 2019: 2019 10th International Conference on E-Education, E-Business, E-Management and E-Learning

January 10 - 13, 2019

Tokyo, Japan

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

3
Total Citations
View Citations
147
Total Downloads

Downloads (Last 12 months)13
Downloads (Last 6 weeks)2

Reflects downloads up to 24 Dec 2024

Other Metrics

View Author Metrics

Citations

Cited By

View all

Escobar FAlmeida WVarajão J(2023)Digital transformation success in the public sectorInformation Polity10.3233/IP-21151828:1(61-81)Online publication date: 1-Jan-2023
https://dl.acm.org/doi/10.3233/IP-211518
García Huamani RYupanqui Villanueva WPérez Sullcaray WFierro Silva G(2021)Integridad del sistema de Inversión pública y e-government en servicios municipalesRevista Venezolana de Gerencia10.52080/rvgluz.26.e6.1626:6 Edición Especial(266-282)Online publication date: 19-Jan-2021
https://doi.org/10.52080/rvgluz.26.e6.16
Turuy SArief AWahab I(2021)Evaluating of Open and One Data in Digital Government Services Implementation: A Literature StudyIOP Conference Series: Materials Science and Engineering10.1088/1757-899X/1125/1/0120431125:1(012043)Online publication date: 1-May-2021
https://doi.org/10.1088/1757-899X/1125/1/012043

View Options

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Cited By

Index Terms

Recommendations

The Public Library's Role in Enabling E-Government: A View of Two Countries in the English-Speaking Caribbean

E-Government Implementation: Lessons from South African Municipalities

Open government and e-government: democratic challenges from a public value perspective

Comments

Published In

Publisher

Publication History

Permissions

Check for updates

Author Tags

Qualifiers

Conference

Other Metrics

Article Metrics

Other Metrics

Cited By

Login options

Full Access

PDF

eReader

Abstract

References

Cited By

Index Terms

Recommendations

The Public Library's Role in Enabling E-Government: A View of Two Countries in the English-Speaking Caribbean

E-Government Implementation: Lessons from South African Municipalities

Open government and e-government: democratic challenges from a public value perspective

Comments

Information

Published In

Publisher

Publication History

Permissions

Check for updates

Author Tags

Qualifiers

Conference

Contributors

Other Metrics

Bibliometrics

Article Metrics

Other Metrics

Citations

Cited By

Login options

Full Access

View options

PDF

eReader

Figures

Other

Share

Share this Publication link

Share on social media

Affiliations