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Enhancing usability of a Citizen Observatory based on User-centered Design

Published: 20 June 2018 Publication History

Abstract

Several crowdsourcing-based systems have been employed to gather information from individuals in natural disaster domain. They involve a wide diversity of users, which make their usability an important aspect. This article deals with the understanding of users' needs and design of a new interface for the Citizen Observatory of Floods. An User-centered Design (UCD) approach was employed and users were the main focus of the development process. The outcomes of a heuristic evaluation conducted revealed several problems of the prototype regarding usability aspects.

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  1. Enhancing usability of a Citizen Observatory based on User-centered Design

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    cover image ACM Other conferences
    DSAI '18: Proceedings of the 8th International Conference on Software Development and Technologies for Enhancing Accessibility and Fighting Info-exclusion
    June 2018
    365 pages
    ISBN:9781450364676
    DOI:10.1145/3218585
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 20 June 2018

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    Author Tags

    1. Citizen Observatory
    2. Human-computer interaction
    3. Usability
    4. User-centered Design

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    DSAI '18 Paper Acceptance Rate 17 of 23 submissions, 74%;
    Overall Acceptance Rate 17 of 23 submissions, 74%

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