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TrainYarn: Probing Perceptions of Social Space in Urban Commuter Trains

Published: 07 December 2015 Publication History

Abstract

We studied the ways that urban commuter train passengers experience their journeys. We present the design process and in-situ evaluation of TrainYarn, a mobile app prototype designed to facilitate social interaction between co-located urban train passengers. Through the deployment of the prototype, we sought to probe perceptions of social space with a view to positively impact the assessment of public transport. Our results support that our target users saw value in the use of TrainYarn, perceiving it as emancipatory, in alignment with their communicative needs, and having the ability to transform their perceptions of social space. To further inform future research and practice, we put forward a series of design recommendations.

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    OzCHI '15: Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction
    December 2015
    691 pages
    ISBN:9781450336734
    DOI:10.1145/2838739
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 07 December 2015

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    Author Tags

    1. Activity Theory
    2. AttrakDiff
    3. Design Research
    4. In-Vehicle Activities
    5. Public Transport
    6. Qualitative Research
    7. Social Norms
    8. UX Laddering
    9. User Experience

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    Overall Acceptance Rate 362 of 729 submissions, 50%

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