skip to main content
10.1145/2788412.2788439acmotherconferencesArticle/Chapter ViewAbstractPublication PagesecceConference Proceedingsconference-collections
short-paper

How Communication Modalities Can Impact Group Creativity in Multi-User Virtual Environments

Published: 01 July 2015 Publication History

Abstract

This study investigates the impact of communication modalities on creative performance of groups engaged in a brainstorming activity within a Multi-User Virtual Environment (MUVE). Prior studies are unclear about whether oral or written communication is the most advantageous to support creative activities within virtual teams and especially those who interact within MUVEs (Dennis & Williams, 2003; Paulus, 2000). In our research, 66 students were asked to perform a creative task in a MUVE, in groups of 3 people. The comparison of their performance, according to the communication modalities, suggests that oral communication triggers more numerous and original ideas.

References

[1]
Amabile, T. M. (1996). Creativity in context. Boulder, CO: Westview Press.
[2]
Baruah, J., & Paulus, P. B. (2011). Category assignment and relatedness in the group ideation process. Journal of Experimental Social Psychology, 47(6), 1070--1077.
[3]
Bell, B. S., & Kozlowski, S. W. (2002). A typology of virtual teams implications for effective leadership. Group & Organization Management, 27(1), 14--49.
[4]
Benford, S., Greenhalgh, C., Rodden, T., & Pycock, J. (2001). Collaborative virtual environments. Communications of the ACM, 44(7), 79--85.
[5]
Bonnardel, N. (2002). Entrée : Créativité. In G. Tiberghien (Ed.), Dictionnaire des Sciences Cognitives (pp. 95--97). Paris: Armand Colin/VUEF.
[6]
Bourdin, B., & Fayol, M. (1994). Is written language production more difficult than oral language production? A working memory approach. International Journal of Psychology, 29(5), 591.
[7]
Connolly, T., Jessup, L. M., & Valacich, J. S. (1990). Effects of anonymity and evaluative tone on idea generation in computer-mediated groups. Management Science, 36(6), 689--703.
[8]
Cornelius, C. J., Nguyen, M. A., Hayes, C. C., & Makena, R. (2013). Supporting virtual collaboration in spatial design tasks: are surrogate or natural gestures more effective? IEEE Transactions on Human-Machine Systems, 43(1), 92--101.
[9]
Davis, A., Murphy, J., Owens, D., Khazanchi, D., & Zigurs, I. (2009). Avatars, people, and virtual worlds: Foundations for research in metaverses. Journal of the Association for Information Systems, 10(2), 90--117.
[10]
Dennis, A. R., & Williams, M. L. (2003). Electronic brainstorming: Theory, research, and future directions. In P. B. Paulus, & B. A. Nijstad (Eds.), Group Creativity: Innovation Through Collaboration (pp. 160--178). New York: Oxford University Press.
[11]
deNoyelles, A., & Kyeong-Ju Seo, K. (2012). Inspiring equal contribution and opportunity in a 3rd multi-user virtual environment: Bringing together men gamers and women non-gamers in Second Life®. Computers & Education, 58(1), 21--29.
[12]
DeRosa, D. M., Smith, C. L., & Hantula, D. A. (2007). The medium matters: Mining the long-promised merit of group interaction in creative idea generation tasks in a meta-analysis of the electronic group brainstorming literature. Computers in Human Behavior, 23(3), 1549--1581.
[13]
González-Ibáñez, R., Haseki, M., & Shah, C. (2013). Let's search together, but not too close! An analysis of communication and performance in collaborative information seeking. Information Processing & Management, 49(5), 1165--1179.
[14]
Guilford, J. P. (1956). The structure of intellect. Psychological Bulletin, 53(4), 267--293.
[15]
Haines, R., Hough, J., Cao, L., & Haines, D. (2014). Anonymity in Computer-Mediated Communication: More contrarian ideas with less influence. Group Decision and Negotiation, 23(4), 765--786.
[16]
Isaksen, S. C., Murdock, M. C., Firestein, R. L. and Treffinger, D. J. (Eds., 1993). Nurturing and developing creativity: The emergence of a discipline. Norwood, NJ: Ablex.
[17]
Kahai, S. S., Sosik, J. J., & Avolio, B. J. (2003). Effects of leadership style, anonymity, and rewards on creativity-relevant processes and outcomes in an electronic meeting system context. The Leadership Quarterly, 14(4--5), 499--524.
[18]
Kalika, M., Reix, R., Fallery, B., & Rowe, F. (2011). Systèèmes d'Information et Management des Organisations-6ème édition. Retrieved from https://halshs.archives-ouvertes.fr/halshs-00659193/
[19]
Lubart, T. I. (1994). Creativity. In R. J. Sternberg (Ed.), Thinking and problem solving (pp. 289--332). New York: Academic Press.
[20]
Lubart, T. I. (2003). In search of creative intelligence. In R. J. Sternberg (Ed.), Models of intelligence: International prospectives (pp. 279--292).Washington DC: American Psychological Association.
[21]
Lubart, T. (2005). How can computers be partners in the creative process. International Journal of Human-Computer Studies, 63(4), 365--369.
[22]
Maznevski, M. L., & Chudoba, K. M. (2000). Bridging space over time: Global virtual team dynamics and effectiveness. Organization Science, 11(5), 473--492.
[23]
Osborn, A. F. (n.d.). Applied imagination, 1957. Scribner, New York.
[24]
Paulus, P. (2000). Groups, Teams, and Creativity: The Creative Potential of Idea-generating Groups. Applied Psychology, 49(2), 237--262.
[25]
Paulus, P. B., Kohn, N. W., Arditti, L. E., & Korde, R. M. (2013). Understanding the group size effect in electronic brainstorming. Small Group Research, 44(3), 332--352.
[26]
Shepherd, M. M., Briggs, R. O., Reinig, B. A., Yen, J., & Nunamaker Jr, J. F. (1995). Invoking social comparison to improve electronic brainstorming: Beyond anonymity. Journal of Management Information Systems, 12(3), 155--170.
[27]
Sternberg, R. J. (1999). Handbook of creativity. New York: Cambridge University Press.
[28]
Torrance, E. P., & Mourad, S. (1978). Some creativity and style of learning and thinking correlates of Guglielmino's Self-Directed Learning Readiness Scale. Psychological Reports, 43(3), 1167--1171.
[29]
Vosinakis, S., & Koutsabasis, P. (2013). Interaction design studio learning in virtual worlds. Virtual Reality, 17(1), 59--75.
[30]
Vyas, D. M., van der Veer, G. C., Heylen, D. K. J. & Nijholt, A. (2009) Show me, how does it look now: Remote Help-giving in Collaborative Design. In: Leena Norros, Hanna Koskinen, Leena Salo & Paula Savioja (eds) Designing beyond the product - understanding activity and user experience in ubiquitous environments. Proceedings of European Conference on Cognitive Ergonomics 2009, 28 Sept -- 2 Oct 2009, Helsinki, Finland. ACM International Conference Proceeding Series. ACM, 131--135.

Cited By

View all

Recommendations

Comments

Information & Contributors

Information

Published In

cover image ACM Other conferences
ECCE '15: Proceedings of the European Conference on Cognitive Ergonomics 2015
July 2015
185 pages
ISBN:9781450336123
DOI:10.1145/2788412
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

In-Cooperation

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 July 2015

Permissions

Request permissions for this article.

Check for updates

Author Tags

  1. Creativity
  2. computer mediated communication
  3. multi-user virtual environment

Qualifiers

  • Short-paper
  • Research
  • Refereed limited

Conference

ECCE '15

Acceptance Rates

Overall Acceptance Rate 56 of 91 submissions, 62%

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)19
  • Downloads (Last 6 weeks)1
Reflects downloads up to 06 Jan 2025

Other Metrics

Citations

Cited By

View all

View Options

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Media

Figures

Other

Tables

Share

Share

Share this Publication link

Share on social media