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A probabilistic graphical model for brand reputation assessment in social networks

Published: 25 August 2013 Publication History

Abstract

Social media has become a popular platform that connects people who share information, in particular personal opinions. Through such a fast information exchange mechanism, reputation of individuals, consumer products, or business companies can be quickly built up within a social network. Recently, applications mining social network data start emerging to find the communities sharing the same interests for marketing purposes. Knowing the reputation of social network entities, such as celebrities or business companies, can help develop better strategies for election campaigns or new product advertisements. In this paper, we propose a probabilistic graphical model to collectively measure reputations of entities in social networks. By collecting and analyzing large amount of user activities on Facebook, our model can effectively and efficiently rank entities, such as presidential candidates, professional sport teams, musician bands, and companies, based on their social reputation. The proposed model produces results largely consistent with the two publicly available systems - movie ranking in Internet Movie Database and business school ranking by the US news & World Report - with the correlation coefficients of 0.75 and -0.71, respectively.

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cover image ACM Conferences
ASONAM '13: Proceedings of the 2013 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining
August 2013
1558 pages
ISBN:9781450322409
DOI:10.1145/2492517
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 25 August 2013

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ASONAM '13
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ASONAM '13: Advances in Social Networks Analysis and Mining 2013
August 25 - 28, 2013
Ontario, Niagara, Canada

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