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Implementation of integrated tax system COTS product

Published: 22 October 2012 Publication History

Abstract

This paper tries to address a number of issues, problems and challenges currently facing while implementing ITS COTS solution in the Mongolian Tax Administration (MTA). The paper describes the gap between expectation of MTA towards positive impact of improved Tax Information system through COTS product and the real situation of the implementation of the product as well as serious risks confronting the new Tax Information System that is currently under replacement.

References

[1]
C. Todd Couts., Patrick F. Gerdes., "Integrating COTS Software: Lessons from a Large Healthcare Organization", IEEE Computer Society, 2009
[2]
Uyanga, S., Zolbayar, Ch., Modernization of Tax Information System for Improved E-Government Services, ICEGOV 2010, Beijing, Conference Proceedings, pp 183--187, 2011
[3]
Document of the World Bank. Governance Assistance Project. Report (Aug. 2012), 16--20.
[4]
Project Plan for "Supply, Customization, Installation, Commissioning and Support of Tax Administration Information System", 2012
[5]
Carol Sledge, David Carney, "SEI Monographs on the Use of Commercial Software in Government Systems: Case Study: Evaluating COTS Products for DoD Information Systems", Carnegie Mellon, Software Engineering Institute, 1998

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  1. Implementation of integrated tax system COTS product

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    ICEGOV '12: Proceedings of the 6th International Conference on Theory and Practice of Electronic Governance
    October 2012
    547 pages
    ISBN:9781450312004
    DOI:10.1145/2463728

    Sponsors

    • Macao Foundation, Macao SAR Govt: Macao Foundation, Macao SAR Government
    • University at Albany - State University of New York: University at Albany - State University of New York

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 22 October 2012

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    Author Tags

    1. COTS
    2. Mongolian tax administration
    3. e-government service
    4. integrated tax system commercial off-the-shelf
    5. tax administration information system
    6. tax information system

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    ICEGOV '12
    Sponsor:
    • Macao Foundation, Macao SAR Govt
    • University at Albany - State University of New York

    Acceptance Rates

    ICEGOV '12 Paper Acceptance Rate 23 of 98 submissions, 23%;
    Overall Acceptance Rate 350 of 865 submissions, 40%

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